The phone works but its voicemail system sucks. You can never talk to a person to work it out. The AI created three tickets and promised someone will get back to me every time, but no one did, it is... See more
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Budget friendly home and business phone service provider. Keep your existing number. Free number porting. We can provide you with the telephone service starting at $8.95/mo. Free Hardware. No Contract Required. 30 Day Risk Free Trial. Free Delivery.
Contact info
301 Grant St, Suite 4300, 15219, Pittsburgh, United States
- (844) 843-4175
- support@voiply.com
- voiply.com
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Incoming Call Issue From Our Cell Phones.
Upon setup of the equipment, we wanted to test VOIPly with a new number before porting our present number over from OOMA. We could call out successfully, but the VOIPly system would not accept incoming calls from our Consumer Cellular cell phones. After many days of trying, tech support was unable to help us with the issue, and ultimately blamed the issue on our cell carrier. We have had OOMA VOIP for nine years with zero issues with our cell carrier. Overall, it was a total failure, and we ended up dropping the idea of a landline and settled for the use of our cell phones only. They did refund our money, though we were charged $5.99 to ship the equipment back. I had high hopes for VOIPly, but it did not work as expected. If you have Consumer Cellular, be prepared to possibly have to work through some issues. I can only hope this was an isolated incident that may be rectifiable. For my wife and myself, we lost confidence in the service and could not continue.
Beginning to end was an easy process
Simple
Simple to port my phone number. Simple to hook up the equipment. Simple to pay the bills. Simple to use. Great quality phone service, and great value. I should have signed up with Voiply a long time ago.
The system was very easy to install…
The system was very easy to install with straight forward directions. Within minutes a connection was made and so far the system has worked flawlessly.
I love it thank you
people are helpful
Customer service is great
Customer service is great. Answered all my questions. Got my home phone number ported over with no problem and fairly quickly.
The switch over was very easy and the…
The switch over was very easy and the service has been great so far.
The transfer went smoothly.
Works great
Very easy to set up.
Very easy to set up.
Voice quality is wonderful.
Voice mail works great.
The Customer Rep answer the call right…
The Customer Rep answer the call right away ,Practically no waiting .They gave concise answers to all our questions and were very knowledgeable .Though we did not receive a bill we hope it was correct without any hidden charges ,which Many phone companies have
Ease of sign up and porting
Ease of sign up and porting. Everything was done via the Voiply site. Each step along with expected times was communicated.
Easy set-up and wonderful customer support
Easy set-up, seamless phone number transfer, and friendly, efficient, effective customer service. Very impressive all around!
Number still hasn't been ported
Number still hasn't been ported. Have been waiting but keep getting asked to review.
It's time to get rid of landline phone …
The process of converting landline phone to VoIPly is very simple and easy. Adapter arrived on time, and setting it up could not be made easier. Voiply's responses are top notch, I was able to chat on line with their reps, and even to talk to real-person via phone without much waiting. The reps were polite, courteous, knowledgeable. Although I've just subscribed to Voiply recently, my experience with calls' quality is very good. Only small problem was the time it took to port my number, but Voiply did make adjustment to my bill to reflect that. All good, so far. Thank you, VoIPly
Happy we changed to Voiply.
It was very easy to transition to Voiply; although it took a few days to receive incoming calls because we wanted to keep the same landline number. It works just as well as our much more expensive ATT phone line.
Everything works great but took along…
Everything works great but took along time to transfer phone number and asking questions about call forwarding took a lot to figure it out.
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