Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good support and repair

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appreciated the call before arrival and that everything ran exactly on time. Just an all-around positive, friendly, and professional experience.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Viridus

I have been a customer of Vokera, now Viridus Energy, for over a decade. The staff, from Margaret, who takes the boiler service appointment, to Niall, the service technician, are superb to deal with. Immensely courteous at all times.

Niall, the technician, is always punctual, extremely efficient in servicing the gas boiler, with an amazing attention to detail.

I would strongly recommend Viridus Energy.

Sandra Taaffe, Clontarf, Dublin.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

We were experiencing a major…

We were experiencing a major reliability issue with our Volkera gas boiler, and the engineer that called kept going until the problem was finally diagnosed and remedied. A week later, the boiler is now working better than has done for years. We would highly recommend our engineer, with his craftsman's skills and knowledge of the appliance. He also always arrived on time and was very charming and respectful when working in our home - absolutely 1st class.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service 👍

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough!
Highly recommend him, there's nothing he doesn't know about his profession, see you next year please god, only send Brian tks, 👍

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Mary and Margaret were very helpful…

Mary and Margaret were very helpful during booking process, and Ray the engineer was very efficient. A builder recommended we go to Vokera directly for our services, and we are glad we did. Will use again.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt, polite and offered

Prompt, experienced boiler technician, Gary from Vokera
Offered sound advice and was polite and honest. I always get the boiler serviced here and repaired when needed.

Margaret too in the office, thank you for your courteous professionalism.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Ray Golden-Voykera CH Plumber

Ray Golden - was punctual, respectful & most knowledgable - he mention 2 options - first repair which could be very short term & less expensive & second - a new boiler as mine 20 yrs old & he also arranged for Alan Ball to access my boiler requirements & quote - this is in hand - a great chap

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Annual service carried out by Brian…

Annual service carried out by Brian from Vokera Ireland. As usual he was very professional and prompt. Assured me the boiler was in good working order and he offered great advice on how to get the best from the boiler going forward. I would highly recommend this service A++

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Anita to Brian the engineer arrived on time job done boiler serviced all good for another year thanks

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service

Engineer turned up at the appointed time, was professional and know his stuff.
Received written Cert 3 certificate and also an email version.
Very pleased with the visit and how it went.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round! From Margaret in the office who was exceptionally helpful, to Liam the service engineer who was extremely professional and patient throughout. Highly recommend!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience; easy to book a boiler service with good availability. Service engineer was prompt and professional- he went over and above to explain what could improve our system. Highly recommend, Thanks Vokera!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Mary in…

Excellent customer service from Mary in the office very good communication as to what time the boiler would be serviced . Very pleasant and friendly person came to service the boiler excellent advice and tips👍👍

August 13, 2025
Unprompted review

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