Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I really felt I had an expert at work…

I really felt I had an expert at work doing the service who advised me for optimal heat setting for my home. A very pleasant and chatty service man. Before he arrived I found the company were great at responding promptly to my calls. Very happy overall.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service.

Brian serviced my boiler today and it was a joy to watch him work! He takes such great pride in his work and this is very rare nowadays. He double checks everything and his work is to the highest possible standard. I could not thank him enough. I wish we had more like him. Thank you so much Brian!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Gas Boiler Service

Excellent service provided by Gary. Extremely knowledgeable and friendly. Gary was also happy to pass on some recommendations that were beyond the work being conducted and I felt safer about the gas boiler after Gary's input.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I have had the pleasure of getting the same engineer for the last five years. Exceptionally friendly, professional and knowledgeable in his field. Would highly recommend.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have been getting Vokera in to service our boiler for the last few years.
Every year the guys in the office let arrange a time and day, and then give us a reminder a few days before to check if someone will be at home.
Brian is the usual person who comes, and he is very punctual, and very very good at what he does.
He has also been out for a fault, and had it diagnosed and fixed in a few minutes, even having the part in his van.
Brian is also a total gentleman, and lovely to have a chat with! :)

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt response to my initial enquiry

Prompt response to my initial enquiry. A mutually suitable time was agreed. The Service Engineer was prompt. He was polite and worked without any trouble. The fault was found and the part replaced. Great value and great service. I would recommend.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had my gas boiler repaired by Brian…

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair set price was the icing on the cake. I won’t let anyone else service my gas boiler ever again!
David Chapelizod

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted to give this company a review

As always first contact with head office was friendly and helpful.
Appointment made to suit us, engineer rang when on route and again friendly knowledgeable and professional, took time to explain things which was a bonus

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service 👏

I was referred to Vokera by my gas installer that couldn't fix my boiler, From the initial call from Margaret to the engineer Niall that fixed my issue in no time, both were friendly and professional. I'll be recommending the company to everybody.

May 12, 2025
Unprompted review

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