Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We were very lucky

We were very lucky. There was a cancellation and we were fitted in. Phil did a great job and explained on my request what he had done.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great after service support

We had a service on the boiler three months previously (which got the boiler up and running), but the real benefit came when the pressure dropped and we lost the heating. Brian was great in helping (re)explain over the phone how to get the water refilled and the heating working again. Great service.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good Vokera Service

Brian was our service engineer. Very nice man- knew his stuff. His first call to us. Usually it's Phil. But Brian was extremely helpful and efficient. Boiler working well. Happy. Next year we'll go again.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Super efficient,clear communication & solutions

My second time getting a service from Vokera & I'm well impressed. A boiler that in the past has given me a huge amount of grief as a couple of cowboys installed it is now running like a dream . A recommendation from Brian the service technician to install a magnet filter has ensured the boiler is now doing what it was meant to ...work properly with a yearly service. Efficient service, clear communication & paperwork..I would highly recommend....Thanks Brian

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

5*****

This is our 2nd experience with this company.
Absolutely brilliant service, amazing staff and so clearly priced, we couldn't be happier and the man that done our job was such a pleasant bloke and
so helpful with advice.
I genuinely couldn't recommend them highly enough.

February 25, 2025
Unprompted review
Rated 4 out of 5 stars

Had an issue with my boiler and also…

Had an issue with my boiler and also booked a service. Got the service done but unfortunately the issue wasn’t worth fixing but got good advice in what to do when replacing the boiler. Niall has serviced my boiler a few times before and found him excellent and reliable. Yes I would recommend Viridus to service and maintain your boiler

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, hassle-free repair

Had an unexpected boiler problem - and contacted multiple RGI approved options. But Vokera had all the necessary parts, at the most affordable price, and quickest turn around time. The repair and service was done quickly, professionally and with absolutely no hassle. Very smooth.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

The best

Engineer so helpful very plesent person, explained everything so much knowledge, would highly recommend

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Reassuring and professional team.

Niall arrived at the arranged time and explained clearly (in layman's terms!) what the problem was and what remedial action he was talking. The experience from my first encounter made, with Mary, was reassuring.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Vokera Boiler Service by Brian

Just had my Vokera gas boiler serviced and checked out by Brian.

Brian is a gentleman. Took his time to make sure I understood how to use the system and explained how everything worked. He's extremely knowledgeable and went above and beyond answering all my endless questions.

10/10 experience, will be going straight back to Brian and Vokera next time around.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Brian called today and fixed my boiler. Top class service and is a gentleman to deal with.
MICK - TULLAMORE.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service great engineers

Rang Volkera. Margret in the office was fantastic and worked around to get an engineer out ASAP. Brian called first thing on scheduled day and was on bang on time. His knowledge and service were second to none. He helped me understand settings and issues and had me up and running in no time. Courteous, friendly and professional!

February 7, 2025
Unprompted review

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