Vortehair Reviews 93

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Scam company. Guys get your banks involved. Email vortehair and say the item arrived faulty to which they will offer you a partial refund because apparently shipping back to china is very expensive!ke... See more

Rated 1 out of 5 stars

I was well and truly duped by "best buy" and website for this company. Promised pre Christmas delivery, but didn't arrive until new year. Paid £159 for a hairdryer that is readily available for £59.... See more

Rated 1 out of 5 stars

I purchased a £150 VorteHair hairdryer, which arrived faulty and non-functional. The company refused a refund and demanded I pay £50 to return it to China, which is against UK consumer law. They off... See more

Rated 1 out of 5 stars

**SCAM ALERT** This company will try to do everything to avoid giving you a returns address and a refund! The product is cheap plastic and rubbish and the website is set up to make you believe it's co... See more

Company details

Written by the company

Vortehair has been specializing in designing and manufacturing hair appliances(hair clipper, hair dryer, hair curler and so on) for over 30 years. Our sales network are running all over the world and mainly in US, Europe, Southeast Asia and other regions.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THIS IS A SCAM COMPANY, WARNING

This is a scam company won't take the dryer back been told to give it as a gift to some family member. When I bought one they said you have it in your basket we'll take 10% off so I bought it twice by mistake,my fault trusted them. They said it will cost me more if I send it back, it like they are laughing at you because your not getting your money back. Total scam be warned.

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM same product £28 on DHgate and others

Do not buy, totally scam. The exact same hair dryers are on sale via sites in China for £28-£40. You can see yourself by google lens photo of the product. They refuse to refund and they even say in their emails to me it will cost me too much to send back to China so nothing they can do. TOTAL SCAM. I have reported them but not sure if anything will happen as the website is just a front for UK customers .

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! We wrote to politely ask where to send our unopened hair dryer, the same day it arrived. They blocked us! No reason at all!

November 21, 2024
Unprompted review
Rated 4 out of 5 stars

I found the trust pilot reviews after I…

I found the trust pilot reviews after I purchased this and was really worried. I purchased on credit card thankfully in case I had any issues. It definitely appeared to be a UK website so I was initially worried when it was being shipped from China. The product arrived within a week with no customs charges.

It was well packaged with an outer sleeve. The instructions are under the inner box under the dryer. It comes with a diffuser, narrow nozzle, wider nozzle and fly away attachment to smooth down the hair. These attachments fit magnetically and are easy to attach and remove.

The power of the dryer is incredible on the maximum setting. I have a parlux hairdryer my daughter has taken so I bought this and am actually super impressed. I have thick wavy hair and blow dried my hair smooth and straight in 15 minutes.

Only time will tell if it was worth it but just in case anyone else has ordered - I am really happy with this. Came with UK plug and its an obvious dupe for another well known brand but it's definitely not a scam.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam - reported to authorities

Company is a scam and not legitimate. It is a front for a Chinese company, using SHOPLINE as the website host.
Details of the individuals running the company, along with their addresses, have been provided to UK and Chinese authorities.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!! SCAM!!! SCAM!!!!!

Absolute scam!!!! This is not a real company!! Any positive reviews are FAKE. Website comparison website promoting this dryer is FAKE. I live in Australia and they sent me cheap plastic rubbish with a UK plug and are refusing to process a return. Absolute SCAM!!!!!!!!!!!!!!!!!! Buy something else unless you want to spend $300 for cheap crap!

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
They are not a British company. Do not believe their website.
Cheap Chinese product, dreadful packaging, no instructions and a total nightmare to try to get them to accept a return!
Fake Trustpilot reviews and fake comparison website which recommend this product.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE PLEASE DO NOT BUY

PLEASE PLEASE DO NOT BUY
PLEASE PLEASE PLEASE
Do not buy from this company.
They misrepresent their company as UK based and their products… they are a Chinese company, not worth the money at all, total rip off ( you can literally buy the same product on Amazon for a quarter of the price)!!! I’m absolutely appalled

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

I would not touch this company …

I would not touch this company I gave 1 star only because I had to to write a reveiw. Firstly i was not aware this item is shipped from china, absolute rubbish for a price tag of £159. I would not have paid £50 for it, a glitch on the website told me my payment had declined. Stupidly I dis it again on another card. Contacted them right away to cancel 1. They would not do this, I advised again stupidly I would not accept delivery of the one I didn't want. The company was then magically able to orchestrate packing 2 completely seperate orders into 1 package. I was not notified of the delivery, came home from work & the package was on my doorstep. I have tried to explain to the company the dryer is not up to standard & I want my money refunded. They are reluctant to do this offering me 5% off to keep 2 crap dryers. Telling me it will be too much to return to China. The website is miss leading as there is a UK address. I would not touch this company with a barge pole I am £318 pound down which i can ill afford. I am back and forth with emails which is having a massive impact on my mental health. Every consumer should be entitled to a refund & not be miss lead as to where their product is coming from because I would not have ordered this product had I was made aware it was coming from China. I am a professional hairdresser & I need a professional product, this company should not be aloud to operate in a way that miss leads the consumer. Absolutely broken with the whole carry on, I would avoid this company like the plague.

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service. I am trying to return a faulty product and just receive endless emails asking me to test in different ways. There is no power to the device but they seem reluctant to accept this

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap crap

Cheap crap. Cut out after few minutes of my wife using it for the first time. Still waiting on a reply from customer service.

October 21, 2024
Unprompted review
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