Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete (even for an oldie like me!) and if you ca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first became aware of Vyne when my elderly dad was sent home from hospital with a catheter in situ in March. I can’t speak highly enough of them. I phone each month to place dads prescription order... See more
Came across this company while searching for a product online. Very easy website to find your way round. Particularly loved the fact you were asked preset questions about why you wanted the prod... See more
I can't praise Vyne enough as my experience so far has been faultless. Great communication regarding deliveries and items arrive in good time. I received a follow up call from Holly to check if I had... See more
Company details
Written by the company
We are the healthcare service grown for you. Order your prescriptions and buy your continence and ostomy products, all in one place, delivered directly to your door.
Here's a few reasons to like Vyne...
Written by the company
- Vyne Shop
- Home to the UK’s largest range of medical devices, available to buy online, all available with next day delivery.
- Vyne Prescriptions
- We can also fulfil your prescribed continence and stoma products, delivering them directly to your door.
- Years of specialist experience
- Offering decades of experience from our team of specialist nurses and healthcare professionals.
- Dedicated customer support
- We’re specialist at what we do, and we’re always here to help.
Contact info
Tennant Hall, Blenheim Grove, LS2 9ET, Leeds, United Kingdom
- 020 3987 7560
- hello@vyne.co.uk
- vyne.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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NEVER RECEIVED ORDER
January 5, 2026
Reply from Vyne
Hi Patrick, I'm sorry to hear you haven't received your order. I have checked the tracking details to understand what went wrong, and it looks like it was delivered on Wednesday 07 January 2026 according to Royal Mail. A proof of delivery image has been uploaded by the Royal Mail delivery driver. If this is not you and this item hasn't been delivered, please do get in touch with our Customer Care team on 020 3987 7560 or email hello@vyne.co.uk and we'll send you out a replacement order or issue you a refund. Again I'm sorry about any inconvenience - get in touch and we'll get this sorted for you. Many thanks, Rob (Ecommerce Manager)
Already left feedback
January 2, 2026
Great service
Excellent friendly service, easy to use website, very quick delivery well packaged, arrived next day!
January 2, 2026
Recommended…
Had what I needed in stock and delivery was really quick, very happy, would definitely use again.
December 30, 2025
Quick delivery
Put the order in online and from then I was kept updated on the status of my order at all stages, which was then quickly delivered. 2nd time of ordering, just as good the 1st time.
December 29, 2025
Ordering was easy
I just wanted a bag stand and found the ordering process very easy. Delivery was fast and well documented.
December 17, 2025
The best medical supplies company for…
The best medical supplies company for sure and I will tell you why. Customer service : warm friendly bloody efficient and basically an absolute pleasure to talk with .
Thanks your the best Vyne
June 13, 2025
Always great service…
Always use Vyne for husbands catheter requirements. Great service everytime.
December 3, 2025
Great company to deal with good…
Great company to deal with good products and always quick delivery
October 1, 2025
Colostomy bags were rubbish compared to…
Colostomy bags were rubbish compared to Coloplast to thin kept collapsing to much money I've had colostomy bags for 20 years won't be using them again
October 16, 2025
Reply from Vyne
Hi Michael, I'm sorry to hear you're unhappy with your Vyne Shop order. It sounds like there may be a fault with the colostomy bags you have ordered, as they should not be collapsing during use. If you'd like to contact our Customer Care team on 020 3987 7560 or email hello@vyne.co.uk we'll be happy to send you out a replacement or offer you a refund. Please reference this conversation in your communications so our Customer Care team can locate your order. Many thanks, Rob (Ecommerce Manager)
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