Waltonbridge Ltd Reviews 220

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I recieved a letter from HMRC they told me they sent my refund to Waltonbridge! I haven't recieved any written correspondence to date. I think I dont need this type of problem when Im unwell and full... See more

Rated 5 out of 5 stars

Recieved a letter 2 weeks ago from HMRC telling me I had a PPI tax rebate that was sent to Waltonbribge, this morning I spoke to a very helpful lady who assured me my payment would be in my bank by 4p... See more

Rated 5 out of 5 stars

My wife filled in the application form on line and then forgot about it. We were not expecting her application to be successful as we had been told previously that she was not entitled. We were so thr... See more

Company replied

Rated 3 out of 5 stars

Only concern is a lack of phone number, but once in communication with you they do respond, they have advised they have sent my cheque, so will it or will in not arrive …. By reading reviews below I a... See more

Company details

Written by the company

We at Waltonbridge are a private limited service, who specialise in providing support for all taxpayers. We have simplified the claim process by creating a user-friendly platform so you can receive the maximum refund you are entitled to, in the shortest possible time


Contact info

3.7

Average

TrustScore 3.5 out of 5

220 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waltonbridge seriously need taking…

Waltonbridge seriously need taking down!
Now using text messages from LightRefund to try and hide.
DO NOT RESPOND TO ANY UNSOLICITED TEXT MESSAGES
The fraudster is already known but will not stop until he is put where he belongs- behind bars.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Won't give me my money

Again I have received a 3rd letter from hmrc to say they will pay my 301 to Walton Bridge . Walton Bridge tell me they have not got my cheque. Are hmrc lying or this company. And how has this company got my details and why are hmrc paying a company I have not signed upto. What is going on has my data been stolen by Walton bridge and are Walton bridge keeping my money. I received 1 cheque and hmrc sent 3.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with waltonbridge was…

My experience with waltonbridge was great and they resolved my problem in a matter of hours. Very pleased

August 4, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with us.

Your feedback means a lot to our team, and we are committed to maintaining this high level of service.

Regards
Eva
Waltonbridge Team

Rated 1 out of 5 stars

Disgusted that they took 48 % of my…

Disgusted that they took 48 % of my refund absolutely fuming
I have contacted trading standards and a legal team so Irfan I suggest you pay my money back every telephone number is mailbox full this is a scam and police have been informed

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, respectful staff who helped with my enquiry.

September 25, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Jenny,

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.

It's feedback like yours that motivates us to continually strive for excellence.

We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!

Best Regards,
Waltonbridge Team

Rated 1 out of 5 stars

Please be wary

Please be wary, as it seems the owner is running this from a cell. Look him up on Nationaltradingstands website

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Bounced cheques

We received 2 x cheques, paid them into our account and returned refer to drawer, have tried calling the number on here, voicebox full - any advice please?

October 13, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Gail.

I hope you are well. Apologies for this inconvenience we have caused.

I have given you a call however was unable to reach you, Please email us on info@waltonbridge.co.uk and I will reissue your cheque.

Regards
Eva
Social media Manager

Rated 1 out of 5 stars

This is a fradulant company.

This is a fradulant company.

DO NOT USE. DO NOT ANSWER ANY TEXTS OR EMAILS.

THE FCA HAVE BEEN INFORMED.

After the response the alleged that they had tried to call me on several occasions. No calls were recorded on my phone.

Their landlines number, simply registers a "full answerphone". No others numbers are available, even though I have requested this information.

I have everything recorded via email and will continue forwarding each response to the FCA

October 11, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

I'm genuinely sorry to hear about the issues you've faced with our service. We truly value our customers and strive to provide a satisfactory experience for everyone. Your feedback highlights areas where we clearly missed the mark, and I apologize for that.

If you could please provide me with a reference number or any other identifying details, I will personally ensure your case is looked into as a matter of priority.

Please email me on info@waltonbridge.co.uk
Call me alternatively on 0161 518 0456

Kind Regards,
Susan
Senior Manager

Rated 1 out of 5 stars

FRAUDSTERS !!!!

FRAUDSTERS !!!!
My partner completed an online enquiry regarding PPI tax rebate and then received three seperate letters from the HMRC stating she had tax rebates and that they had been paid to Waltonbridge who were acting on her behalf. My Partner had not got a clue what was going on so I rang Waltonbrigde over a period of two weeks and sent several emails trying to find out what was going on. Eventually I got through and was informed that my partner had agreed and signed up for them to act on her behalf, the document they sent me giving them authorisation to contact HMRC was not signed by her. Then I was told they take 48% comission, I complained stating that they had been fraudulent in their actions and they offered a 18% rebate. My Partner paid in two of the cheques only to be informed that Waltonbriges bank had returned them, we still have not received the third cheque or the 18% rebate. I am now contacting my Solicitor to start legal proceedings against them for fraudulent practices. Its no good warning people to not deal with them, because you don't know you are until its too late and they are already acting fraudulently for you and have have contacted HMRC to pay them direct and FORGED YOUR SIGNATURE on the letter to HMRC.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

YOU REPLIED TO MY PREVIOUS COMMENTS ASKING FOR DETAILS BUT GIVE NO DETAILS OF HOW TO CONTACT YOU I WILL NOW PASS THIS TO THE RIP OFF BRITAIN TEAM YOU WILL MAKE HEADLINES FOR SURE *******************************************************************Yet again more rubbish phone number goes to voicemail which is full

October 10, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi,
I hope you are well.
Our contact details are
0161 518 0456
Alternatively
info@waltonbridge.co.uk

Kind Regards
EVA

Rated 1 out of 5 stars

I have been sent a cheque but the…

I have been sent a cheque but the cheque has been stopped by Walton Bridge Ltd i am so upset

October 4, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

I'm truly sorry to hear about your experience, the cheque has been issued out to you since 27th September 2023. I have tried to call you on my number 0161 518 0456; please do let me know if you have received the cheque.

Warm Regards,
Eva
Social Media Support Team

Rated 1 out of 5 stars

identify fraud

identify fraud
This company have used my brothers details and claimed a tax refund for him or rather themselves. Unsurprisingly we have been unable to contact them

September 29, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Could you please email us

Rated 1 out of 5 stars

Do your research

Please avoid at all costs, they are so dodgy that if dodgy was an award, they’d have nailed it.
You’ll get a letter from HMRC saying that they’ve sent your refund to these clowns, and then you’ll never hear anything again. You’ll be unable to contact Waltonbridge, as with all thief’s, they’ll want to hide. Eventually you’ll track them down, and you’ll be horrified to hear they take 48% of whatever money you may be getting.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking, they charge you 48% of your tax rebate. That is Absolutely disgusting

October 3, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Christina,

I hope you are well.

I'm sorry to hear that you're disappointed with the fee structure. We aim to be transparent about our charges and offer our services for those who may not be comfortable or aware of how to proceed with such claims on their own.

Regards

Eva
Social Media Support Team

Rated 5 out of 5 stars

Thank you Rosie keeping me informed

Thank you Rosie keeping me informed
Great communicator
Happy with service

October 3, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with us.

Your feedback means a lot to our team, and we are committed to maintaining this high level of service.

Regards
Eva
Waltonbridge Team

Rated 4 out of 5 stars

Quick Turnaround

Never heard of this company this includes not filling out any authority for them to claim tax refunds on my mum's behalf however we have now had constant communication and received the extra as they understood they were not authorised by my mum!

September 21, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Enya could you please email us because we are unable to find you on our system.

Rated 1 out of 5 stars

Spam Alert. Don't be fooled

I just received a text out of the blue saying I was owed over 3k. After reading reviews, which anyone should do before clicking on a link, I found out that it was a scam. Don't be fooled by the spurious reviews left this month saying cheque received, maybe the people who left 5 stars, have some interest in Waltonbridge.

September 22, 2023
Unprompted review

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