Ordered in January a Map, never got it. They demanded a re-shipping payment once I claimed, which I refused. After several emails with delayed answers (2-3 weeks each), I just claimed through my cre... See more
Wanderland Designs
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I received my order after 12 weeks of waiting and emails. Products are good and packing was efficient. Customer service was quite responsive. But it didnt go as smoothly as it should be. Shipping too... See more
Ordered 4 items, they took the money from my cc and never sent a thing and now they are non-existent on the web!
This company is an absolute scam! Absolutely agree with the other reviews. My product has not arrived and I've requested a refund in accordance with their refund policy, but rather than take my reques... See more
Company details
Information provided by various external sources
Premium custom handmade jewelry and accessories for those that have Wanderlust.
Contact info
East Grand Avenue 201, 92025, Escondido, United States
- wanderlanddesigns.com
Total scam
Total scam, they charge you but you will never receive your goods, they claim they ship them but they are unable to provide a tracking number, really!!!
Of course they dont answer email ..... dont waste your money!!
This shop is a scam. Do not buy from them!
I bought 2 scratch maps from these guys and some other gifts that came for free with it (after paying shipping). The free gifts arrived but I never got the scratch maps. I argued witj the company back and forth for 2 months where the company promised to send new maps to me. Ultimately after 3 months I requested a refund as the tracking number indicated the maps had been delivered to some address in Mexico (I live in Switzerland). Once I demanded a refund, I stopped getting replies to my emails. I never got the scratch maps so that was money scammed from me with no possibility of getting it back.
Do not buy from this website
Do not buy from this website! I ordered a necklace over 5 months ago and I still haven't received it. I've emailed asking for a refund numerous times and they won't return my money. Illegal scam company.
Really fake company
4 months ago I ordered a ring and a tapestry. I get the ring 2 months after (from Aliexpress!!!) but I never get the tapestry.
After Mickey's (their customer support service) advice to check my order in the nearest post office I didn't get any other answer for my claims.
There are no words to describe my dissatisfaction!!!!
Total scam service!
Never got the map I paid for, the give you no tracking number and never answer mails. A total scam! How can we sue the page?
Really bad company
Really bad company. I ordered a map on the 9/9 2017 and still struggle to get an honest answer why I never recieved my package. No money back, no pakage. All they say is "call your local post office" according to them they never delivered any pakage to me. Do not order anything from this company, you will pay and dont get anything from them!! /Madelene, Stockholm
terrible!!
terrible!!! ordered the scratch map that never came! customer service doesn't get back either! don't ever buy anything from here!
BAD - NEVER RECEIVED GOODS OR REFUND!
BAD! Ordered and paid for goods over 3 months ago. No goods received, tracking system useless, no communication! Don't believe we will ever get goods or a refund! DO NOT USE WANDERLAND DESIGN!
Not 100% satisfied!!!
I ordered a Globetrotter map 7 month ago and have still not got it!
From their website: "Shop with confidence with our 100% Satisfaction Guarantee!"
I am not 100% satisfied!!!
Totally fake company
Totally fake company. Taken money and no product and the same automated response to each of my 5 emails
It's a freaking scam!!
It's a freaking scam!!! I ordered months ago and I havent received anything! they even dared to ask me to pay more to receive my stuff for a "mistake" they made. I told them no! that I wanted my money back and they said that they have policies. So do not shop there you will not receive anything!
SCAM: Don't shop here!!
SCAM! I'm waiting for 2,5 months now for them to fix something that went wrong with an order. They keep promising to fix it but after 2,5 months of waiting there's still no solution.
I give you 1 big advise: NEVER ORDER SOMETHING HERE.
Ripped off!
I ordered two maps that were delivered crushed. I wrote to them to request new maps to be sent and have not heard back. I wrote a message to them on their Facebook page and told them if I did not hear back ASAP I would contact the BBB.
This website is a SCAM
This website is a SCAM!
DO NOT ORDER HERE. Not only will you lose your money, you will also lose patience!
I ordered scratch map but unfortunately put the wrong address. It was written in their website that I can make changes within 24 hours of purchase which I did. But I didnt get any reply. I sent multiple follow-ups but no response. This website will just get you frustrated so save your money and buy somewhere else. There are also other websites associated with them, so be very careful!!!!
I hope someone does something with this scam business!
I'd give zero stars if I could
I'd give zero stars if I could. Total scam. They made me wait for my order for over 3 month telling me to be patient until I found out that the product was allegedly sent back to them because I was not at home. Never received a notification though. They refused to refund me due to their terms and conditions. DO NOT ORDER HERE!!!
SCAM! Must NOT Order From Wanderland Designs
I ordered a product worth USD52.00 since April 14th. I have no received my order as yet (August 20th 2017). Multiple emails have been sent enquiring the status of shipment. Only the same automated emails were sent back asking me to check my post office and stating a delay was possible. After replying back, another automated email asked to confirm my mailing address. I have emailed them over 5 times with the same automated reply. After such replies, I never received any more emails. I suggest anyone who wishes to order online, please check the source before as a lot of Scams are going on in todays world. Such as WANDERLAND DESIGNS, a SCAM.
This is the exact same website as …
This is the exact same website as another company that went by the name of lady lux designs.
And also had a thousand bad reviews of no delivery. I ordered 2 watches that never arrived and now the website has been taken down. But I see it has re appeared under a different name.
Dont order from here its a complete scam.
UNSUCCESSFUL DELIVERY & INEFFICIENT CUSTOMER SERVICE
IT'S BEEN MORE THAN 11 WEEKS NOW, I NEVER RECEIVED MY PARCEL. THERE'S NO REPLY FROM THEM WHEN I ASKED FOR A REPLACEMENT / REFUND!!!
It´s a scam. Don´t buy from them
I never received the item. It´s a scam, Don´t buy from them
Thieves
Paid for my item, never received it. They are refusing to refund my money, so they are basically a thieves.
DO NOT buy from them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








