Fast feedback, excellent service, excellent staff. I would have no hesitation in recommending this firm. The lady we dealt with (Tara) was very helpful. Unusual these days to find a UK business as we... See more
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Company details
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Process of dealing with the warranty…
Process of dealing with the warranty company was great from me as a customer.
Very happy with Warranty Admin
Very happy with Warranty Amin Services/Rob - they advised and sorted the claim with my local garage, who themselves said “they certainly are one of the best warranty companies they have dealt with”.
Really helpful
Rob was really helpful at processing our claim, even if our local dealer garage was not. Got the claim approved from the original dealer and helped guide me through the trials with our local garage who were doing the repair.
Many thanks.
Everyone that I dealt with for my claim…
Everyone that I dealt with for my claim from start to finish was polite and very helpful and the process was sorted very quickly
Contacted Warranty administration…
Contacted Warranty administration services about a claim on a car I bought from Hendy Eastleigh it was quick and easy just sent off the invoices and proof of payment and they sorted everything out was kept updated throughout by Tara and Rob the claims advisors thank you
Stellar Service from Warranty…
Stellar Service from Warranty Administration Services
I recently had an issue with my truck, and I can't say enough good things about this company. From start to finish, their service was exceptional. Here are the highlights:
1. **Efficiency and Speed**: When my truck needed repairs, they wasted no time. They swiftly assessed the problem, coordinated with the repair shop, and got my truck back on the road faster than I expected.
2. **Effective Communication**: Throughout the process, Tara kept me informed. She explained the repair process, estimated timelines, and any additional steps required. Their transparency made me feel confident that my truck was in capable hands.
3. **Professionalism**: Tara demonstrated professionalism. She treated me with respect, answered my questions patiently, and ensured a hassle-free experience.
In summary, if you're looking for a car warranty company that delivers efficient service and quick issue resolution, I highly recommend Warranty Administration Services and Tara especially. They exceeded my expectations, and I'm grateful for their prompt assistance.
Excellent Customer Service
Absolutely blown away by the service received from Tara at Warranty Admin Services. Incredibly efficient and helpful. Our whole claim turned around super quick and without any fuss.
Five star service from this company
Five star service from this company. Tara was incredibly helpful, efficient and honest in helping to resolve a serious issue with our vehicle. A pleasure to deal with
The service and support provided by…Warranty Administration Services Ltd
The service and support provided by Robert has been excellent. Very professional throughout the claim and ensured I was always kept up to date with the latest, ensuring the completion of the claim was resolved in a timely manner.
Amazing
Tara’s amazing. Knowledgeable supportive and kind. Helped me navigate a really difficult situation and made it far less stressful than it could have been. I recommend incredibly highly.
A very helpful and professional…
A very helpful and professional service. Quick to reply to all enquires. I would recomend!
First class service from Warranty Administration Services
I bought a vehicle from the Hendy Group approx 8 months ago and it came backed with a warranty that is administered by Warranty Administration Services but funded by Hendy Group themselves.
Unfortunately during my ownership of said vehicle, I've already encountered 2x rather expensive issues (the first being just over £1k to resolve and the second being just under £4k) and in both instances, I received first class service from Warranty Administration Services.
Both claims were authorised within 1 working day and both were settled via bank transfer within a further 2-3 working days.
I must confess that I was a little worried that the warranty I had been given would be worthless but am pleased to confirm this has not proven to be the case at all!
A special thanks to Tara and Andrew who handled said claims.
easy process and quick replies
easy process and quick replies from Tara who made my experience great
Awesome service, and Kudos to Tara
After an initial mess around because of incorrect details provided by the car reseller (no fault of the warranty company), i managed to get through to Tara. SHe has been exemplary on both the warranty claims I have had to make claims for.
She is prompt efficient and always ready to help.
Excellent service
Excellent service. Professional and highly efficient. Tara is a STAR and it is a real pity there are not more like her in this world!!
Great service
Great service, very helpful, they answer the phone very quickly, couldn’t ask for more from them.
Tara the magnificent!
As soon as I spoke to Tara, she was magnificent!! spoke to both the supplier and garage and arranged full payment!! The supplier of the vehicle only wanted to pay for certain parts, however Tara sorted it all out!! Would highly recommend Tara, as she was professional, courteous and on the ball, Thanks for all your help!
Excellent service
Excellent service
Quick and easy to use
Great customer service
As soon as I called they were on the case !!
The moment I called with an issue with my car, it was dealt with swiftly and professionally. No issues at all, a special thank you to Tara, what an asset to the company, her customer service is absolutely superb. If I could award 10 out of 10 I would, and would highly recommend this company.
ONE NAME TO TRUST TARA PAULSON
Great experience with this company especially with Tara I bought a Tesla from Henry's had a few problems BUT ALWAYS THERE TO HELP ON THE OTHER SIDE was Tara always so fast in replying to call AND emails EXCELLENT!! she will never let me down if this could give a 10 star I would.
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