Washington Brown Reviews 1,161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the prompt response times and the reasonable pricing of the services. Consumers also appreciate the clear, detailed, and comprehensive reports provided, often noting the ease of the user experience. However, some customers also noted that the company was quite pushy when it came to "signing up" for their service. A few other people also felt that follow-up emails were sometimes required to track the progress of the report preparation.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and expertise.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently mention competitive and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, accommodating and professional staff at competitive prices, were just the icing on the cake at Washington Brown. The cake itself is glorious. They will not charge you if what you claim is le... See more

Company replied

Rated 5 out of 5 stars

Staff at Washington Brown were easy to contact, clearly understood my requirement and were proactive during the time of any interaction that I have had. I wanted to get my dep schedule and this was my... See more

Company replied

Rated 5 out of 5 stars

Fast, easy process with good communication from staff via phone calls. It was great that they were able to conduct their assessment without a site visit and passed on the savings in the report fee.

Company replied

Rated 5 out of 5 stars

Washington Brown is very helpful and prompt responding to my email or calls. Everyone from the team helps me to complete the depreciation report in a timely manner also guide me through what documents... See more

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Real Estate Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smooth process

Smooth process, no hassles

January 29, 2026
Washington Brown logo

Reply from Washington Brown

Hello,

Thank you for your great feedback!

We’re so glad to hear the process was smooth and hassle-free — that’s exactly how it should be. We work hard behind the scenes to keep everything simple and streamlined for our clients, so it’s wonderful to know that was your experience.

Thank you for choosing us for your tax depreciation needs!

Regards,
the WB team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, professional report

December 20, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hi Angus, thank you for the wonderful feedback! We’re glad to hear you found the process quick and easy, and that the report met your expectations for professionalism.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Very prompt and professional

Great assessor who seemed very knowledgeable

December 6, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hi Rahul, Thank you for your feedback! We’re pleased to hear you found our service prompt and professional, and that our assessor’s knowledge added value to your experience.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful! Received lots of support from staff and the process was very easy.

December 12, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Adam, Thank you for your kind words! We’re so glad you found our team incredibly helpful and that the process was smooth and easy for you.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

A quick accurate response and easy to…

A quick accurate response and easy to deal with. Very helpful and explained the process very well.

December 17, 2025
Unprompted review
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Reply from Washington Brown

Hello Heath, Thank you for your feedback! We’re delighted to hear you found our service quick, accurate, and easy to work with, and that our team clearly explained the process.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

timely report

December 2, 2025
Unprompted review
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Reply from Washington Brown

Hi Anoop,

Thank you the review. We appreciate it! We’re so pleased to hear the report was delivered on time. Providing efficient, reliable service is a big priority for us, and it’s great to know that we came through in your experience.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team.

Rated 5 out of 5 stars

Easy to chat too and easy to get all…

Easy to chat too and easy to get all that’s needed

November 22, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hi Colin, Hello,

Thank you for your lovely feedback. We’re so pleased to hear you found our team easy to chat to and that the process of gathering everything needed was simple and stress-free. Clear communication makes all the difference, and we’re glad that came through.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team.

Rated 5 out of 5 stars

Easy straight forward and quick

Easy straight forward and quick

January 19, 2026
Washington Brown logo

Reply from Washington Brown

Hello there! Thank you for your great feedback.

We’re glad to hear you found the process easy, straightforward, and quick — that’s exactly the experience we aim to deliver for every client.

Thank you for choosing us for your tax depreciation needs! We truly appreciate your trust and look forward to continuing to serve you with excellence :)
Regards,
The WB Team

Rated 5 out of 5 stars

Their service was outstanding!

Their service was outstanding!! They did a fantastic job re a Depreciation schedule, kept in regular contact and advised regularly of the progress.

January 12, 2026
Washington Brown logo

Reply from Washington Brown

Hi Jay, thank you so much for the great review! We're so happy to hear we could provide you with an excellent depreciation schedule experience. We try our best ro provide our clients with great customer services, efficiency and regular updates and we're glad that reflected in our services this time around.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

very timely and a smooth efficient…

very timely and a smooth efficient service

December 31, 2025
Washington Brown logo

Reply from Washington Brown

Hello Glenn, Thank you for your kind feedback! We’re so pleased to hear you found our service timely, smooth, and efficient. Delivering a seamless and high-quality reports is exactly what we aim for, so it’s great to know that came through for you.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Great communication and help…

Great communication and helped me clarify what was needed from me.
Thank you!

December 26, 2025
Washington Brown logo

Reply from Washington Brown

Hi Beth, Thank you for your feedback! We’re glad we could provide clear communication and make it easy for you to understand what was needed. Helping our clients navigate the process smoothly is always our priority.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Great service at reasonable price !

November 25, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Hardik, Thank you for your feedback! We’re glad to hear you were happy with the service and found our pricing reasonable. Delivering great value alongside high-quality service is always our goal.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Great all round experience

Great all round experience. Was able to get my depreciation report sorted with ease.

November 20, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Henry, Thank you for your lovely feedback. We’re so glad to hear you had a great all-round experience and that your depreciation report was sorted with ease. Making the process simple and stress-free is always our priority.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Prompt

Prompt, professional and and easy to deal with and prices that are comparable.

December 19, 2025
Washington Brown logo

Reply from Washington Brown

Hello Ian, Thank you for the lovely review. We’re pleased to hear you found our service prompt, professional, easy to deal with, and competitively priced. Creating a smooth, no-fuss experience while delivering strong value is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Great service

Great service. Friendly and accommodating.

December 16, 2025
Washington Brown logo

Reply from Washington Brown

Hello there, Thank you for your kind feedback! We’re so pleased to hear you had a great experience and found our team friendly and accommodating. Delivering supportive, hassle-free service is always our goal.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Always a great experience dealing with…

Always a great experience dealing with WB. We have used their services for many depreciation schedules for our projects over the years. Easy and pleasure to deal with their knowledgeable staff

December 14, 2025
Washington Brown logo

Reply from Washington Brown

Hello, Nicole. Thank you for your review. We really appreciate your feedback! Thank you for your continued support and loyalty over the years. We’re delighted to hear that your experiences with Washington Brown have consistently been positive and that our knowledgeable team has been a pleasure to work with across your projects. Long-term partnerships like yours mean a lot to us.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Quality Service

Competitive Pricing, excellent communication, and all done in a timely manner.

December 7, 2025
Washington Brown logo

Reply from Washington Brown

Hello there, Thank you for your feedback. We’re glad to hear you found our pricing competitive, our communication clear, and the delivery timely. Providing a smooth, efficient experience while delivering real value is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Seamless service

Washington Brown was very responsive and provided us with seamless service which greatly assisted us to meet our business obligations.

October 29, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Freda,

Thank you for your wonderful feedback. We’re pleased to hear that our responsiveness and seamless service helped you meet your business obligations with confidence. Supporting our clients with timely, reliable outcomes is always our priority.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

The whole process was seamless and easy

The whole process was seamless and it was done over email since it was a newly built home. The instructions were simple to follow and the documents required and uploading process was also easy. The evaluation report was well detailed. Their fees were reasonable

November 11, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Lewis, thank you for great review! We’re so glad to hear the process felt seamless, especially with everything handled efficiently over email for your newly built home. Our team tries their best to ensure we're always providing clear instructions, whilst still providing a stress-free experience.

It’s great to know the evaluation report hit the mark in terms of detail and clarity, and that you found our fees fair and reasonable. Thank you for choosing us for your tax depreciation needs!

Regards, The WB Team :)

Rated 5 out of 5 stars

Amazing work by Washington Brown!

I recently engaged Washington Brown to prepare a depreciation report for my Perth property, and I am extremely impressed with the quality of their service. The entire process was handled with professionalism, efficiency, and clear expertise.

From the initial communication to the final delivery of the report, the team demonstrated excellent attention to detail and a strong understanding of the property’s unique characteristics. The report itself was thorough, well-structured, and easy to interpret, giving me complete confidence in the accuracy of the depreciation benefits outlined.

Washington Brown’s responsiveness and commitment to delivering a high-standard product truly stood out. Their work reflects genuine industry knowledge and a customer-focused approach.

I highly recommend Washington Brown to any property owner seeking a reliable and comprehensive depreciation report. Their service exceeded my expectations and provided outstanding value.

November 3, 2025
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello there, thank you you so much for the amazing review!
We’re genuinely thrilled to hear how impressed you were with your experience and that our team could support you so seamlessly with your Perth property.

From clear communication to delivering a report that’s thorough, easy to understand, and tailored to your property’s unique features — that’s exactly the standard we aim to deliver every single time. It’s great to know the quality, accuracy, and attention to detail gave you real confidence in your depreciation outcomes.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

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