Ollie visited us today as our dishwasher hasn't been heating up as well as it had been. He diagnosed that we needed a new thermostat and heating element. After a discussion we decided it was not c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service. Logged a request on the website at 10pm about our faulty washing machine and had an email first thing the next day confirming someone would be with us between 12-5pm and a very pleas... See more
Company replied
Fault on our 11 year old Neff dishwasher reported Mon at 11am ish. Call answered promptly Engineer visit booked for next day between 1200 and 1700. Alfie called 20 mins before arrival, as stated. H... See more
Really pleased with the service we have received from Wash Tech Repairs. Over the years we have used the 4 times for various domestic appliances. Each time they were easy to contact and set up an app... See more
Company replied
Company details
Written by the company
Domestic and commercial appliance repair experts. We repair high-end appliances including washing machines, dishwashers, and ovens in and around the Cotswolds.
Contact info
Wash Tech, Wadborough Road, WR5 2QN, Worcester, United Kingdom
- 01905 828 222
- repairs@washtech.co.uk
- washtech.co.uk
Rangemaster oven repair
Washtech were very professional from start to finish and sourced a rare part for us. Very impressed overall.
The Wash Tech engineer
The Wash Tech engineer, Alfie, gave 30 min notice of his arrival and he was right on time. He was very smart and affable and set about the task of mending our dishwasher and soon had the answer to the problem and quickly mended it. Having agonized over the best repair company to use I contacted Wash Tech and they delivered 5 star work. I have no hesitation in recommending them and using them again. Excellent service.
Failed dishwasher
Failed dishwasher, called WT. Call out was good price, engineer was courteous and knowledgable. Tried to fix but was terminal problem.
They gave us a quote for new machine. Greta price. Went for it.
Installation engineer was also great.
Totally recommend this company.
should have used John Lewis !!
initially impressed with speed,staff and punctuality.However when given the invoice discovered that I had been fitted with a different dishwasher to that quoted without referring to me .The fitter agreed that I was not at fault and rang his office to make the point on my behalf but they would not budge.The fitter gave me a £20 discount but I still ended up paying over £100 more than if I had gone to John Lewis. I sent them an e mail with my criticism and got a reply back from the owner confirming that I would be offered no further comment from him !!

Reply from Wash Tech Repairs
Brilliant
Brilliant. Thanks! Did exactly what we needed. No nonsense.
Truly Exceptional Service!
We purchased a Siemens washing machine from Wash Tech a little over a year ago which was all dealt with efficiently. Around a week ago we began to have problems with the machine. I called WashTech and explained the problem, was then virtually immediately connected to Ian, one of the senior engineers who set me on a course of action to rapidly enable me to get the machine back in action. I cannot speak highly enough of the whole team that I dealt with at Wash Tech who went way beyond the 'call of duty'. Highly recommended. Wash Tech deserve to do well - I wish there were more businesses like them!
Efficient Service and Good Value
I ordered a Bosch WAS287B0GB Logixx 9kg 1400rpm Freestanding Washing Machine (Black) on Saturday from Wash Tech as it was £42 pounds cheaper than John Lewis and on Monday afternoon I received an email to say it could have it delivered on Wednesday between 9 and 11am. It arrived at 10:30am with clear instructions from the delivery man on how to prepare it for installation. So the company did exactly what one would hope. Can't ask for more!
Great service
The lady I spoke to over the phone at the point I was trying to order our new dishwasher was really helpful and quick to deal with my query. I got straight through to a real person (no options to plough through) which is always appreciated. Our dishwasher was delivered as promised (they said it would be delivered between 9am and 12 noon next day and I got a call just after 9 to let me know they were half an hour away). It was fitted very quickly and efficiently and care was taken removing the old appliance and ensuring the new one fitted properly. The two man team were both friendly and helpful and I even got a full 'tour' of the new appliance and all it's features which I really hadn't expected but which was very helpful! Would highly recommend this company for a high level of service. Many thanks indeed.
Simply Super Service
Ordered a Bosch fridge freezer after a prolonged web hunt for the right model at the right price. Wash Tech were the best on price and ordering and delivery faultless. Nice touch giving the delivery drivers name as well. Thank you Ian. One very happy customer.
Great Price & Service
Purchased a Liebherr K2734 Fridge through Wash Tech at the best price available on the internet at the time. Notification of delivery came through by email after 6 days (a bit long, as delivery on the website is promised as 1 to 7 days) & delivered on 8th day after ordering. Not really an issue, as delivery was done on date & time as promised and delivery driver was most friendly & helpful. I will recommend Wash Tech to anybody who wishes to purchase an appliance, etc
First class retailer with brilliant prices and service
Could not fault this Company brilliant prices and their communications skills was the best I have ever experienced from office to delivery agent. Would not hesitate for one moment to recommend this company to anyone
Great product
The communication from the company was great, the product was delivered on time and was exactly what I was looking for. I would have given 5 stars except for the fact that I was left to unpack and install a 2m fridge freezer with no assistance at all!

Reply from Wash Tech Repairs
A refreshing change
After having a bad experience with a well known high street company supplying and fitting our new kitchen appliances and causing damage to our kitchen floor, I was reluctant to let them fit and supply a new dishwasher! I also had to find a company that could fit a built in dishwasher and after reading several Wash Tec reviews decided to buy from them. It was a refreshing change to deal with a caring, professional company and Ian went out of his way to make sure the installation went without a hitch. He also took care to protect the floor with a carpet piece as he removed the old dishwasher. The new dishwasher itself is a Bosch semi integrated and is so quiet I can hardly hear it! Will definitely use them again in the future.
As of now my vendor of choice
A few months ago I had ordered a new washing machine with a well known vendor in the UK. The delivery and installation of the machine turned out to be a nightmare, since the (new) machine was damaged and the installation left a big, very noticeable scratch on my kitchen floor. Therefore, when I now had to order a new dishwasher, I made sure to read all the reviews on the different companies out there. Since Wash Tech had a good reputation, I placed my order through them.
Wash Tech is a small, family run business, which means that the online service might not be as prompt as the one from other companies out there, however, don't let that influence you at all. The order process went as planned, and the delivery date took place within the promised timeframe. The one thing that blew me away however, was the amazing service they deliver for the delivery and installation. The person who managed all this was extremely friendly and polite, worked very fast, but careful and unbelievably clean. He also took the time to demo the product and made sure to point out all the important things to keep in mind for the maintenance of the machine.
The whole experience was extremely pleasant, and hassle free and I'll make sure to order any future appliances through Wash Tech as of now!
Highly recommended!
Speedy, efficient, & friendly service (& best price!) - I will definitely use them again.
This company is definitely trying hard! Brilliant service - from the friendly and helpful person who managed to get me a next day delivery (we live in the countryside), to the very knowledgeable person who installed our built-in dishwasher, clearly explaining all the programs (and it closes better now than ever before!) The price was the cheapest I found too! Thank you! From a very happy customer!
Excellent Service
I found my appliance cheaper at Washtec than other leading competitors, my order was processed promptly and delivered on time. The delivery driver was great and the email and telephone confirmation of delivery times was superb.
Like a scarecrow...
...Wash Tech are outstanding in their field! My new Jura coffee machine came with a great price and was delivered promptly.
TLC Very careful delivery
The men from Wash Tech were very proffesional and polite. They navigated my new washer dryer through my narrow hallway without damaging any of my erotic African art.
Great customer service
I'd definitely recommend WashTech online. I bought a Liebherr fridge freezer and had great customer service when placing my order and friendly delivery, which was on time and they removed the old appliance with no fuss.
Top Class Service
I am a returning customer to WashTech and would never go anywhere else. Prices are very competitive and the whole process from start to finish is dealt with in a friendly and professional manner. All staff are most obliging, nothing is too much trouble. Appliances are installed by very helpful and knowledgeable engineers, who also give demonstrations on how to use them. WashTech provide a quick and easy delivery service to suit individual needs and also take old appliances away. All-in-all, I am extremely happy with the service I have received from WashTech and I would not hesitate to recommend them to family and friends.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







