Wash Tech Repairs Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ollie visited us today as our dishwasher hasn't been heating up as well as it had been. He diagnosed that we needed a new thermostat and heating element. After a discussion we decided it was not c... See more

Rated 5 out of 5 stars

Amazing service. Logged a request on the website at 10pm about our faulty washing machine and had an email first thing the next day confirming someone would be with us between 12-5pm and a very pleas... See more

Company replied

Rated 5 out of 5 stars

Fault on our 11 year old Neff dishwasher reported Mon at 11am ish. Call answered promptly Engineer visit booked for next day between 1200 and 1700. Alfie called 20 mins before arrival, as stated. H... See more

Rated 5 out of 5 stars

Really pleased with the service we have received from Wash Tech Repairs. Over the years we have used the 4 times for various domestic appliances. Each time they were easy to contact and set up an app... See more

Company replied

Company details

  1. Appliance Store

Written by the company

Domestic and commercial appliance repair experts. We repair high-end appliances including washing machines, dishwashers, and ovens in and around the Cotswolds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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Rated 5 out of 5 stars

Our Washing machine failed on a Sunday

Our Washing machine failed on a Sunday. When we contacted the supplier they gave us a 3 week resolution timeline, which was problematic.
I found Wash Tech online and they accepted the job and turned up on the Tuesday.
The technician, Sophie, arrived on time and fixed the issue quickly and at a reasonable price. Sophie was knowledgeable, efficient and friendly. I would highly recommend this company for fixing white goods.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great Local Company

We have used Washtec previously for washing machine issues so when the oven went kaput sent them an online enquiry. Prompt response and quote, same day visit and repair on first visit. Highly recommended

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Oven door

I found wash tech via google search. They responded quickly and arranged Oliver the engineer to attend. He was very professional and informative and obviously knew what he was doing. Olive arranged new parts and booked in for further appointment. Highly recommended

September 9, 2021
Unprompted review
Rated 1 out of 5 stars

*Don’t waste your money with Washtech*…

*Don’t waste your money with Washtech* The technician arrived and quickly FaceTimed a college because he didn’t know what was wrong with my Miele washing machine (alarm bells ringing) The college he FaceTimed Diagnosed the electronic was needed and then the engineer was more interested in selling me a Bosch rather than repairing my Miele. I explained I wanted it repaired but then he insisted on taking the machine away because the equipment to programme the electronic costs £15,000 which they use in the workshop (this is a lie) Miele have since confirmed only Miele engineers and approved partners (washtech are not approved partners) have this equipment which they carry with them and it’s a simple connection via a laptop! £107.94 wasted! My advise would be to pay a little extra and call Miele or the Miele approved partner.

Ms Rudd
Herefordshire

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Wash Tech

Excellent service from Wash Tech , even though my dishwasher behaved perfectly, when the engineer arrived, he still took the time to try it several times and gave me tips on usage etc. He was very knowledgable & courteous. Highly recommend Wash Tech

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Poor experience

August 10, 2021
Unprompted review
Wash Tech Repairs logo

Reply from Wash Tech Repairs

Hi Becky, we're sorry to hear you had a poor experience with our team. We would be more than happy to have a chat with you to see where things went wrong. Feel free to call us on 0330 205 0220.

Rated 5 out of 5 stars

Fantastic service !

A fantastic service, excellent knowledge and workmen’s ship. We have used wash tech repairs for both our Bosch dishwasher and Miele washing machine. Prompt service, polite and extremely helpful, giving handy tips and teaching how to use the machines correctly !!
They are now my go to service and would highly recommend.

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service - highly recommended

Ollie arrived on time. He was friendly and very knowledgeable. He ordered the part we needed and contacted us to book a date to repair or washing machine. He fitted the replacement part and also advised us of a more effective way of using our machine.
He also advised us regarding our dishwasher.
A very knowledgeable person who was willing to share his knowledge for our better good.
Highly recommended!
Thank you, Ollie

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommended.

Excellent service from the company and from the agent Oliver. Prompt response to communications. Our 18 year old microwave and hob were diagnosed and found not to be economical to repair, and it was carefully explained how and why this was so. Oliver measured up carefully and explained the choices for new models and when they arrived he came on a Saturday morning to do a quick, neat installation, and explanation of the new models. He was very careful to wear mask and gloves and keep social distance. Highly recommended.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

My washing machine completely stopped…

My washing machine completely stopped working, so I called Washtech and was called back by Ian, who took me through a number of trouble-shooting steps on the phone. Not things I would have known how to do myself, and it got the machine working again, at no cost to me. Excellent customer service and I would definitely call them again in future.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service!

The superb service that Washtec's engineer Alfie provided was beyond expectation. He worked exceptionally hard, and successfully, to swiftly locate and fit a replacement part for us and, throughout the entire job, he was a superb ambassador for Washtec. We would have no hesitation in contacting Washtec again, should the need arise. A R THOMPSON

January 29, 2021
Unprompted review

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