Watch Hub Reviews 189

A very pleasant all round service provided by Steve at Peterborough Watch Hub. Carefully explained everything he would do to my watch along with putting the new battery in, including giving it all a once over plus a reseal and leak test. Was all done within the hour quoted and for a very reasonable price. I highly recommend Watch Hub.

Excellent service for my Seiko Black Prospex Solar. Great comms & based on the phone diagnosis a price was quoted. Once they had the watch, Nathan confirmed the quoted price did not need to change & the parts were ordered. Will definitely use them again.

Read reviews and thought this was the place for me to renew battery on my tag watch - posted securely to them on Tuesday watch returned Friday - kept in touch every step of the way was quoted a reasonable price of £79.99 to which once received they kept to - would recommend the cleaning service as I took them up on the offer and watch has returned looking almost as good as new . Also fixed a loose clasp for me free of charge - thank you very much you have a new happy customer very pleased with service speed and price , what more can you ask for

While winding my 70 year old Omega Sea Master watch, the winder came off. I then had the task to find a repairer. I have in the past taken my repair to a Omega shop and ended up with repair bills in the high hundreds of pounds.
I remembered having a strap fitted to the watch at The Watch Hub.
so i went there to seek their advice, i was told to leave it with them for a couple of hours.
When i returned i found the winder had been repaired and the watch had been cleaned (it looked like new).
All this work for £79.00. On this and future occasion
for me The Watch Hub. Thank you, David Elbury.

2nd time I have used watch hub for a service and check up plus battery change.
Excellent service in both cases.
Both watches given an excellent service and fully checked for being waterproof.
Will be using watch hub as my go-to company for good.

Filled out an online contact form for a repair of the clasp on my Gucci 1500L having seen their online blog showing they had worked on a similar watch. Received a follow up call to discuss the repair and offer a provisional quote followed up by email confirmation. I sent my repair by post, I was called when it had arrived and they confirmed the original quote, carried out the work and I received it back by post in a couple of days. Repair is perfect and very reasonably priced (£25). Communication was excellent and everyone I spoke to was friendly and helpful throughout. Additional services were offered but at no point were staff pushy about accepting them and there was no pressure. I would definitely use Watch Hub again and would recommend it to others.

I have recently had my citizen Eco Drive watch serviced by Watch Hub.Excellent job.

Unexpectedly good service. I wasn't expecting an absolute shambles but I'm always cautious (cynical) about the service I may receive. However, I am over the moon with what Watch Hub provided. Really clear website instructions to initiate dialogue, very clear pricing and further instruction on how to get my watch to them as I am not local, a follow up call to confirm my watch had arrived and then my watch was returned, resealed, clean and undamaged. 4 days door to door service. Will definitely use again.

I’ve just received my Tag Heuer watch back from having a new battery, re-sealed and the watch polished and I have to write a plus 5* review instantly. What a fabulous company Watch Hub is. It’s my first time of using them and their customer service is the best of any other company I have used before. They promised me my watch would look better than ever and genuinely it does. I don’t think it looked this polished and brand new even when I bought the watch from the jewellers( thank you Nathan). I am so, so happy with the result. I think my watch was only away from me for about a week; someone was in contact with me from me sending the watch to them, to their receiving of it, what needed to be done with it, the servicing and polishing of it( absolutely worth the small, extra cost) and when it was being posted securely back to me. I’m really grateful to all the staff I have spoken to, for the care they took over my watch and for the friendly and efficient updates. You are all excellent at what you do. Thank you so much.

Great Service, my Accurist World Timer which is 26 years old and of great sentimental value needed a 2 battery replacement and reseal, price was excellent and very quick turnaround. Can't fault them.

I had a battery fitted in my Tag Heuer - the process from start to finish was second to none. The guys at Peterborough shop provided excellent customer service - friendly, knowledgeable, super fast turn around, great price. I cannot recommend them highly enough.

I had my watch cleaned today by Steve, not only is he very welcoming and professional he did a brilliant job of my watch it looks brand new! Highly recommend!

Fab service on my Tag Heuer battery replacement i cannot recommend the guys in Peterborough enough gave great advice and really helpful. It was reassuring to know that they are a Tag approved repairer and that they gave an 18 month guarantee. I will definitely be using them again.

Have had to pop into watch hub twice in last two weeks for two different issues. Two chaps in there have been absolutely fantastic. Nothing was a problem. Honest, quality service that I will return to ahead of anyone else.

Outstanding service. The guys at Watch hub repaired the Breitling that had been sat dead in my drawer for 5 years after a variety of other companies had tried and failed to fix it. The other thing that sets them apart is that they actually call to keep you informed as to what is going on. You don’t have to chase them. I definitely recommend them. Thanks.

Full praise to the team in Peterborough. Excellent communication with regard work the was needed to repair my 30 year old Seiko to look and work like new.

Initially my watch was repaired by Watch Hub but had to be returned and after it was inspected I was advised that because of its age it would need to go to Seiko for closer examination. In conclusion my watch came back fully working, at a very reasonable cost and I was kept fully informed of progress throughout.

First class service from a team that ensures customer care is a priority.

A grateful thank you.

Clear instructions on sending my 19 yo Casio to them. On receipt they rang me and gave a realistic estimate of cost of repair and service. Work completed within the time frame quoted. I was contacted on completion with the total cost and, on payment, my watch was returned within 24 hours. It looks almost new and all functions are working perfectly!

Quick efficient service. clear pricing, resealed perfectly. Polite helpful service.

Watch hub kept me informed at all times and did exactly what they said they would. Very impressed with everything

Brilliant service from start to finish. The team at Watch Hub completed a battery replacement, reseal and mini valet on my Omega Aqua Terra. I posted my watch on the Friday and received it the next Wednesday. Highly recommend and will be using again!

Lewis