Watch Brokers Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more

Company replied

Rated 1 out of 5 stars

Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more

Company replied

Rated 5 out of 5 stars

Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more

Rated 5 out of 5 stars

This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more

Company details

  1. Watch Store

About Watch Brokers

Information provided by various external sources

Watch Brokers, based in London's famous Hatton Garden Jewellery Quarter, was established in 1998 by Nicholas Clein and is now the UK’s leading independent dealer in pre-owned watches of distinction.

Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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Rated 5 out of 5 stars

First class service

First class service. Simon was extremely transparent, efficient and friendly and I got an excellent price for my Omega. Very prompt payment. Highly recommended.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Simon is a true professional

Have dealt with Simon numerous times now and each time has been done in a professional, polite, knowledgeable way.
A real pleasure to do business with, fair in their appraisal and no reduction once agreed.
Definitely 5*

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really pleasant experience

The sale of my two watches was a very pleasant experience.I dealt with Simon on the phone who was not pushy in the slightest. He gave me an acceptable price and then arranged for his local agent Billy to call the same day. Lucky for me he had an appointment elsewhere in Yorkshire and could call on his return home. Billy was really easy to deal with. He of course checked the watches then forwarded more photos to HO. The sale was then agreed and the money was transferred into my bank account within 20 minutes.
To summarise this is a really easy company to deal with and are honest and not pushy.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

I have been selling to and buying from…

I have been selling to and buying from Nick for many years now, and only found his professionalism, honesty and integrity excellent.
He has kept me up-to-date with everything going on, especially when I have given him a watch to sell on a sale or return basis, there are no secrets or hidden agendas with him.
I have bought many watches from him over the years and they have always been as described and in good order.
His response time in answering any of my questions has been very fast and he is always happy to give advice and guidance when it comes to specialist watches. He is a credit to his business and a useful person to know.
I would have no hesitation in recommending him to anybody, looking to invest or buy a specialist timepiece.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, easy, genuine and straightforward. You’ve got a Customer for life, won’t go anywhere else from now on. Thanks Nick you were a pleasure to deal with :)

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

My Watchbrokers Experience

I have been dealing with Watchbrokers for around 20 years and can honestly say that Nick is the easiest person to deal with in the watch industry. His knowledge is second to none and his honesty/integrity is unquestioned. I would have no hesitation in recommending Watchbrokers to anyone looking to sell or buy a prestige watch and I will be dealing with them for many years to come.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Quick, straightforward and honest

I found watchbrokers on Google when looking to get the best price for my watch, and couldn’t be more impressed with the service. From start to finish Nick was up front and fair. We agreed a price that I was happy with and the funds were in my account before handing over the watch to his courier, no messing around or renegotiating on collection which I have experienced elsewhere in the past. I look forward to dealing with these guys again.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good communication trustworthy and pleasant experince all online.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I have worked with Nick for over twenty…

I have worked with Nick for over twenty years on some of the planets most important watches and diamonds.
His knowledge is at the highest level within the global jewellery trade but even more important is that he is the most upstanding true to his word dealer i have ever had the honour of working with,i would trust this man with any item any value at anytime without a second thought.
Wishing Nick and his team all the luck in the world with huge expansion and the european boutique opening.

March 28, 2023
Unprompted review

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