Watch Brokers Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more

Company replied

Rated 1 out of 5 stars

Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more

Company replied

Rated 5 out of 5 stars

Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more

Rated 5 out of 5 stars

This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more

Company details

  1. Watch Store

About Watch Brokers

Information provided by various external sources

Watch Brokers, based in London's famous Hatton Garden Jewellery Quarter, was established in 1998 by Nicholas Clein and is now the UK’s leading independent dealer in pre-owned watches of distinction.

Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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Rated 5 out of 5 stars

A great experience selling to Watch…

A great experience selling to Watch brokers. Simon made the whole process a pleasure.
A very proffessional company who do their very best to make it a smooth transaction.

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Courteous

Courteous, honest and transparent. Simon and the team gave a swift and fair estimate, which they delivered on quickly and in a highly professional manner. From my experience I would unequivocally recommend them.

August 24, 2019
Unprompted review
Rated 5 out of 5 stars

Really excellent company

Really excellent company. From our first contact Simon was honest and straightforward. He did what he said he would do. He took the trouble to travel two and a half hours by train to my house and the transaction went very smoothly. Importantly, the price he offered was fair and realistic unlike five other offers I had some of which were ridiculously low and some ridiculously high and would probably have been revised on inspection of the watch.Thank you.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

An unexpected outcome from an outstanding company !

Well, a week after selling my Rolex to Watchbrokers, i was having major regrets,suddenly realising i had made a big mistake !!
I contacted Simon in the forlorn hope that it hadn't been sold on and that i may be able to buy it back.
He in turn contacted Nick, who phoned me almost immediately. I explained how i was feeling and that i was really regretting the sale, not as a refection on his company, far from it, but because of my love for the watch.
He informed me that he still had the watch, and that he fully understood where i was coming from, and that he was willing to return the watch to me for the original sale price plus the costs incurred by Simon in the collection of the watch, and rightly so.
I certainly wasn't expecting the response i got from Nick, who proved yet again that he and his company are at the top of the table when it comes to customer relations/service etc;
The necessary arrangements were made and i was in possession of my Rolex again a day and a half after speaking on the phone.
I cannot praise highly enough both Nick and Simon who were so professional and understanding of my situation, and it was a pleasure to deal with such honest and open individuals, which is becoming a rarity these days !
All i can say is , thank you so much guys, you have put the smile back on my face, and i would have no hesitation in recommending your company to friends, family or whoever !

All the best
Jon Prosser

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

The sale of my Rolex Watch went very…

The sale of my Rolex Watch went very smoothly with Watch Brokers.

I got a very good offer that was comparable to the other brokers I was speaking with.

They agreed to pick up the watch at my house and transferred over the payment via bank transfer before taking the watch away.

I would thoroughly recommend using Watch Brokers if you are thinking of selling your watch.

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

The transaction was carried out swiftly…

The transaction was carried out swiftly and professionally.
All the company representatives I dealt with, from initial assessment to collection and money transfer, were polite and very efficient.
I would recommend using Watch Brokers to others.

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

I was asked to sell my late step…

I was asked to sell my late step fathers Rolex watch & after emailing & speaking to various dealers I ended up selling it to Watchbrokers who gave me the best price & were the most straight forward to deal with - Simon was excellent & the money was instantly transferred to my bank account once the deal was agreed. First class service!

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very professional, would recommend 100%.
I can honestly say the service that this company provided was excellent, after speaking to Simon and agreeing a price, and sending some pictures a price was agreed, he then came out to my house to complete the purchase and transfer the payment. You can be rest assured I would definitely use this company again.

June 20, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with.

I found the company very professional in their dealings and gave me a speedy valuation of a Rolex watch which I thought was fair. They collected the watch and transferred funds to my account instantly. A pleasure to deal with.

June 13, 2019
Unprompted review
Rated 5 out of 5 stars

My Rolex watch

When I finally made the decision to sell my watch I started by reading lots of reviews and speaking to people from various companies. I came across Watch Brokers UK and was impressed by their reviews so I made the initial enquiry. I was contacted by Nick who was professional, knowledgeable, personable and polite. In my dealings with Nick I also found him to be very fair, trustworthy and reliable which is a combination you don't see very often these days. If you are looking for a company you can trust to give you a very fair price and fast payment for your watch then look no further. All their reviews are a testament to the quality of their service and I would highly recommend them without reservation.
CHRIS from Swansea.

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience!

I thoroughly recommend Watchbrokers for a most professional and efficient service in selling a Rolex.I did investigate other organizations but this one was by far the best!

A Barnett
Isle of Man

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

Very easy and convenient to deal with

Very easy and convenient to deal with. Would definatly reccomend as i have sold in the past and it takes a week or so however from initial contact to deal completion was only 2 days which was very pleasing.

April 25, 2019
Unprompted review

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