Watch Brokers Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more

Company replied

Rated 1 out of 5 stars

Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more

Company replied

Rated 5 out of 5 stars

Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more

Rated 5 out of 5 stars

This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more

Company details

  1. Watch Store

About Watch Brokers

Information provided by various external sources

Watch Brokers, based in London's famous Hatton Garden Jewellery Quarter, was established in 1998 by Nicholas Clein and is now the UK’s leading independent dealer in pre-owned watches of distinction.

Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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Rated 5 out of 5 stars

Simon was a treat to meet

Simon was a treat to meet. A fantastic, honest, straight, fair operation and very knowledgeable about the market and extremely thorough with their purchases to ensure the highest quality. The funds were deposited immediately and Simon travelled to me. Seamless and so easy - I highly recommend this company and will continue to do business with Simon and Elan in the future.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

I dealt with Simon at Watch Brokers who…

I dealt with Simon at Watch Brokers who made the whole experience surprisingly easy and stress free. Once we had agreed on a price we met the next day at my house where he checked everything was in order and then the money was transferred immediately with no issue at all. I would recommend Watch Brokers to anyone and will use them again.

November 14, 2019
Unprompted review
Rated 5 out of 5 stars

Go no where else.

Most excellent service from this company. Totally reliable, utterly trustworthy, helpful & knowledgable. Always delivers when it says it will. Go no where else. Totally & absolutely recommended.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Look no further than Watchbrokers 5* company

Should you be looking to upgrade your watch look no further than Nicholas Clein from Watchbrokers, have used Nick now for the past 6 years, as a customer i can be a pain in backside to seek what am looking for, nothing is to much trouble for these guys and they always deliver.
Regards
Mr S Browne

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

A great professional team here in the…

A great professional team here in the North West.
They all guided me step by step through the process.
Incredibly easy to work with with "no surprises" at the end of the transaction.
Many thanks to all if you that helped me today
Regards
Glen

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic, honest service..... a rarity these days!!!

I could not recommend Watch Brokers enough. Nick, Elan and Pete were very professional, knowledgable, reassuring and accommodating.
I was shown exactly why I had been given the valuation and what would be required to make the watch ready for sale. I found them to be very honest and the money was wired instantly into my account. An easy five star rating!!

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Simon offered me a very generous party exchange deal & my new/second hand watch is like new
Very happy customer, looking forward to dealing with nick & Simon again

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Selling a high value item can be an…

Selling a high value item can be an unnerving thing, especially if that item is something your family has valued greatly. Watchbrokers are excellent at ensuring this process goes smoothly. Their courier was respectful, engaging and very polite.
When the money transfer took longer than normal they were calm collected and professional.
I recommemd them to you without reservation.

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Really easy to deal with.

Really easy to deal with.. I made a phone call at 9am to sell my Rolex, I had the watch picked up and funds transferred at 1pm.. really nice people to deal with, I would highly recommend.

September 7, 2019
Unprompted review

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