Watch Brokers Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more

Company replied

Rated 1 out of 5 stars

Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more

Company replied

Rated 5 out of 5 stars

Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more

Rated 5 out of 5 stars

This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more

Company details

  1. Watch Store

About Watch Brokers

Information provided by various external sources

Watch Brokers, based in London's famous Hatton Garden Jewellery Quarter, was established in 1998 by Nicholas Clein and is now the UK’s leading independent dealer in pre-owned watches of distinction.

Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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Rated 5 out of 5 stars

I admit to being a little skeptical and…

I admit to being a little skeptical and cautious, however, I would absolutely conduct business with "Watch Brokers" again. I requested a quote to sell my watch, which happened very quickly and going forward was in the same manner. I spoke to Simon on the phone who was very pleasant and straight forward and professional. William (Billy) came to my home exactly when was agreed and was a pleasure also to have in my home. Everything went as described with absolutely no hidden tricks or bartering. Thank you Watch Brokers, I wish more companies would take a leaf out of your book!!!!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Had a Rolex bi-metal sub to sell and…

Had a Rolex bi-metal sub to sell and used these guys for the first time which was a lovely experience. Quick response from initial enquiry, great customer service with sale completed within 2 days with the luxury of pick up and payment from my home. Highly recommended and would definitely use again. @Simon and Ben; absolute pleasure dealing with you guys! 😊

December 30, 2020
Unprompted review
Rated 5 out of 5 stars

Steve

Steve

I was a bit nervous about selling my watch in this way. I enquired about it with watch brokers and was very impressed with there service. Simon was very professional and honest in his assessment. Micheal came and picked the watch up. The money was transferred before he left. Very happy with the whole service and would highly recommend watch brokers.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Used Watch Brokers recently to sell a watch and I would not hesitate to use/recommend them.
Simon is extremely helpful and informative. Realistic with pricing, not promising the earth and if the time piece is as you describe then he will get you that price he stated.
Easy to deal with, easy transaction not a bad word to say!

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

I was very skeptical about selling my…

I was very skeptical about selling my Rolex watch to an online dealer, as it all seemed unconventional. Simon is a straight talker, and says it how it is. He is excellent at communicating and answering questions, he was also very accommodating and agreed to meet at a time that suited me, and a public location where I felt safe and comfortable. I managed to sell my Rolex as a decent price and I look forward to dealing with Watchbrokers again. Highly recommended.

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless service

Absolutely faultless service, great communication through the whole process, no messing around the price was good and no sense of bartering for no reason, will most definitley be using watch brokers again can not reccomend enough

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Rolex watch

I recently sold a Rolex Oyster to Nicholas at Watch Brokers and later realised, for sentimental reasons, I had made a terrible mistake. Nicholas was so kind, generous and honest and allowed me to purchase it back a month later for the same price. Watch Brokers are a truly honourable and trustworthy company to deal with and I would recommend them wholeheartedly.

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from these guys !

Contacted them about the sale of my Rolex and I’m so glad I found these guys ! Very professional and fair prices unlike some of the company’s 😊 thanks guy’s highly recommended.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault the whole service from…

Couldn’t fault the whole service from start to finish. From the moment I enquired about selling my watches the response I got back was professional and always accurate in respect to the service provided and quotes given. Simon in particular is a lovely gent and easy to talk to and work with. I would definitely recommend the personal side of this company to anyone. You actually work with a person and a human.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Sent in photos as requested, received prompt response with offer. Absolutely no pressure to sell. Arranged to meet Simon at my house. He was very professional and trustworthy. I was sceptical at first but glad we done business and have no hesitation in recommending this company to others.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

I dealt with Simon when I decided to sell my beloved Rolex. The process was incredibly quick and easy. Simon was very polite and professional, it was a pleasure to deal with him.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Rolex Submsriner

Sent photos & watch details, phoned with a provisional offer, I accepted. They then came to my home, checked the watch, agreed the deal, sent online payment, once payment was in my bank, gave him the Rolex and we parted both happy bunnies

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Genuine & Honest Company

I was extremely nervous about selling my Rolex, I have had such awful experience from previous companies recently but Watch Brokers are 100% genuine and made the process extremely easy for me, I spoke with Simon and worked out a very fair deal for my watch and the next day, William came to my home to view the watch and the cash was in my account before he left, I cannot recommend this company enough and I'm so glad I've found them, I won't be using anyone else in the future, Thanks to everyone at Watch Brokers. Nicola.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Prompt, professional and honest

I was sceptical of other watch brokers online but these guys seemed like the real deal, and they were. The service was prompt, professional and honest from start to end. Very happy with the price I received for my Rolex and the service I was given. Would highly recommend.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Simply the best!!

If you are selling your high valued watch then I can not recommend Watch Brokers enough.
When selling high valued items one can feel slightly anxious.
Am I getting the right price? Will they low ball me and pressure me ? Will they knock the price down when they see the watch physically? These are all question I asked myself when I decided to sell one of my watches I no longer use.
I was so pleased to receive the fast and efficient and honest service from Simon and team.
Simon asked me for various photos of the watch and the accompanying information and within no time had come back with a fabulous offer.

At first I thought that maybe he has given a good offer now and he will try to knock the price down when they physically see the watch but No! Simon guaranteed that the offer they make is the offer they pay and no chipping away at the figure and that is exactly what he did.
The very next day before noon William was at my door to complete the transaction and collect the watch, a job very well done indeed !!

In summery I got the best figure and the best service from Watch Brokers and I have no hesitation at all in recommending them as your first and last point of call when selling your watch. Well done guys keep up the good work and I will be back for sure as a buyer or a seller.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

A must of wanting to sell your watch

This week I sold my Rolex Air King to Watch Brokers. Having reached out via the website on Sunday evening I received a call from Simon on Monday morning and by midday we had agreed a price and arrangements had been made to collect the watch from my home later that day. I met William and within 20 minutes all was complete.

Couldn’t recommend enough when selling a watch, both from getting a good valuation through to the ease of the process which could not have been better. Will certainly use again for my next purchase.

August 21, 2020
Unprompted review

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