Watch Brokers Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

RECEIVED ABUSE BECAUSE I WOULD NOT GIVE MY WATCH WITHOUT PAYMENT TO THESE LOT. DO NOT DEAL WITH THIS COMPANY. THEY TALK ABOUT OPENING MULTIPLE ‘boutiques’ BUT THEY DO NOT EVEN HAVE ONE. LOOK UP... See more

Company replied

Rated 1 out of 5 stars

Strange phone call at the end. Simon asked me what I wanted and I told him what I had been offered. He very patronisingly and rudely told me I needed to stop what I was doing and get in my car and go... See more

Company replied

Rated 5 out of 5 stars

Thanks to Simon for his very professional manner and can only highly recommend Watchbrokers when selling expensive watches. Simon made the experience easy and trustworthy for such high value items. T... See more

Rated 5 out of 5 stars

This company is an example of customer service at its best. First phone contact, no hard sell or haggling,( indeed at one point advice re keeping he watch as value will increase !) Once price was agre... See more

Company details

  1. Watch Store

About Watch Brokers

Information provided by various external sources

Watch Brokers, based in London's famous Hatton Garden Jewellery Quarter, was established in 1998 by Nicholas Clein and is now the UK’s leading independent dealer in pre-owned watches of distinction.

Specialising in Rolex, Patek Philippe and other quality watch brands such as Audemars Piguet and Omega, we source high quality watches worldwide and offer them to our customers with as much as 50% discount off high street retail prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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Rated 5 out of 5 stars

Simply amazing!

I have had the good fortune of dealing with Simon. Extremely transparent, reliable and credible. Highly recommend watch brokers for buying or selling watches.

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Quick & Excellent service

Simon was excellent from start to finish. Our exchange was done within two days of sending him a message regarding a watch that I wanted to sell. I will definetely be using this service again as they are very trusted and excellent with their customer service.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

From first contact to completion the…

From first contact to completion the entire process was friendly, honest, straight forward and delivered way beyond my normally doubtful expectations. Small detail added to the whole experience and I have no hesitation in recommending the team. Well done to them all.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly

Excellent service from start to finish was pleased they paid what they quoted no messing around. Simon was very professional but friendly as well. Would highly recommend to friends and family.
Thanks again.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service all the way.

From start to finish this company was first rate. Simon who dealt with this purchase was very professional and a pleasure to deal with. After some pictures were sent within a short time Simon called back and an appointment was made for the following day. Simon arrived on time and the deal was agreed. I would recommend this company and I would use them again.

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from first contact

Excellent service from first contact. Felt very reassured about dealing
with the company and Simon explained everything very thoroughly. Happy with the price offered and process was very smooth, with money transferred to my bank before watch handed over. Would highly recommend.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Simon was very open and informative. They noticed some chips on my watch face but still kept to there original price offered. I would highly recommend using them

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

The service my husband and I received…

The service my husband and I received from Simon and William was exemplary, a phone call from Simon in the morning to William driving to our address to collect my watch in the afternoon with an instant money transfer, all done in less than 12 hrs, absolutely brilliant, would highly recommend these guys, I will certainly use them again.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

thankyou Nick and Ben

thankyou Nick and Ben, very professional service from start to finish. Ben was a gent was nice talking with you. slight problem with time payment took to clear, sorted straight away. would recommend dealing with this company..
thankyou.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Start to Finish

I received a call from Simon at Watchbrokers within 15 minutes of submitting details on line of the watch I was hoping to sell. He immediately came across as very professional with a straight talking approach which gave me the confidence that I had contacted the right people. I sent over some close up images of my watch with the relevant documentation and we quickly agreed a price that I was happy with, making an appointment for Simon to come to my home the next day to complete the deal. Simon arrived at the agreed time and the transaction was very quick and easy with the funds being instantly transferred to my bank account before the watch was handed over. I can highly recommend Watchbrokers as extremely professional and trustworthy people to deal with and they will definitely be my first call should I decide to sell another piece.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

If you are thinking of buying or…

If you are thinking of buying or selling a watch there is absolutely no need to go elsewhere. These guys are at the top of their game. They were very professional and their service was exemplary. I would without hesitation be delighted to recommend Watch Brokers. A big shout out to Simon and Nick. Huge thanks guys.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional service

From first contact to transferring the money, Watchbrokers UK were an absolute delight to deal with. Very professional indeed. If you have decided to sell a watch then I’d highly recommend.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

From the initial contact through to the…

From the initial contact through to the sale of my watch, at an acceptable price, the service was both professional & friendly
In these difficult times they made the process easy & personal
I will be engaging them in the near future to purchase a watch & would not hesitate to recommend them to anyone looking to buy/sell their watch

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service - Highly Recommended

Firstly, I wasn’t to sure if this was the right way of trying to sell my Rolex Bi-Metal datejust. Reluctantly submitted details and photos for valuation and within minutes, Simon was on the phone. He gave me the valuation of what the watch is worth and was happy to make a purchase. At no point I felt pressured into making a decision.

I accepted the offer and the next day, Michael came to my house and collected the watch and transferred the money straight into my bank account. Transaction was easy and hassle free!

I can honestly say, Watch Brokers are very professional and trustworthy. Simon and Michael are a credit to the company. Will definitely deal with again, highly recommended!

January 12, 2021
Unprompted review

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