Watch Center London 

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See what reviewers are saying

Rated 5 out of 5 stars

My experience has been excellent, bought a Daytona from them, it needed a slight adjustment and they’ve dealt with it swiftly, politely and have been really accommodating the whole way through. I’ll b... See more

Rated 4 out of 5 stars

Wish there was a simpler way to be aware of the dial size when buying on line. Obviously when one goes direct to the retailer face to face the size and all aspects are apparent to make a decision. How... See more

Rated 5 out of 5 stars

I bought a JLC Reverso Grand 8 Day Power Reserve. Firstly, my experience in dealing with Watch Center London was extremely positive. I spoke with Raphael, agreed a price and they did exactly what... See more

Rated 1 out of 5 stars

My experience is that I was offered tea [and biscuits] when I purchased the watch, then given short shrift when I raised a legitimate concern about the watch. immediately rebuffed and made to fe... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Our main vision is to become a watch portal for the best watch brands there are, wherefore consumers can, at their own satisfaction, differentiate between various brands which we provide online with a wealth of information about each and every product including multiple images. We specialise in selling authentic high-end watches whereby you’ll find pre owned, used and even new designer watches. Every watch purchased by us , meets our rigorous standards of inspection and quality control, checked by our highly trained watchmaker. We take into consideration the satisfaction of our customers which is crucial to provide the best service allowing them to be confident when purchasing a watch. We thrive to deliver only the finest prestigious timepieces to our clients, from the finest provenance at competitive prices.


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All reviews

(135)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service!

June 18, 2018
Unprompted review
Watch Center London logo

Reply from Watch Center London

Mr Barry,

We could not read the last review you have posted, you have updated it very quickly.

As we did not have any transaction done between us, we do not appreciate the bad review.

We have discussed and come to an agreement that you were going to buy a watch from us, we were waiting for your call but a client came in and purchased the exact same watch you wanted. We did not want to loose a sale.

We do apologise but we do offer great customer service throughout and we did not deserve this review.

Thank you your time.

Rated 5 out of 5 stars

We bought my wife's watch here just…

We bought my wife's watch here just under a year ago, service then was absolutely fine. Recently, the watch had a minor issue - phoned them and arranged to drop it in for a 'look'.

Three days later, watch issue sorted. Was unable to get there soon to pick it up, they couriered it without charge - it arrived the next day.

Such service is rare and worthy of due praise.

Nick

June 14, 2018
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service. Good advice. Not at all pushy. This was an excellent experience. Would certainly recommend. A rare watch in excellent condition at a fair price. Many thanks.

May 12, 2018
Unprompted review
Rated 5 out of 5 stars

Lovely location and some really lovely…

Lovely location and some really lovely watches , made to feel really welcome and nice relaxed office to look at watches . Purchased a Rolex DateJust and am so happy with it 😃 . Looking forward to purchasing my next watch . Thanks guys 👍🏻

May 12, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service throughout…

Excellent customer service throughout the whole course of selling process. Very attentive and responsive to my queries and questions, which made my buying decision more efficient. It's a good buying experience indeed.

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

Top Service

Called up, made an appointment to view a beautiful Cartier watch. Very helpful and knowledgable salesperson. Undoubtedly will be thinking of them for my next purchase.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

I bought a great condition (box & papers) Rose Gold JLC Reverso from Watch Center. Great experience, from the initial email response, to my visit to their show room in Belgravia. Rafael was very helpful. No pressure and willing to do a win / wn deal. I would definitely go back. Thanks, Oliver

March 11, 2018
Unprompted review

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