WatchCollectors.co.uk Reviews 

104
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Have bought several watches from Watch Collectors UK over the last few years. And a diamond ring. Always a flawless experience. Wholesome, principled, experienced and honest family-run business. Alw... See more

Rated 5 out of 5 stars

Thought I was walking into just another high end watch shop in London. But was surprised So nice easy deal with honourable I met whole family We done our business seamlessly If you w... See more

Rated 5 out of 5 stars

I would happily recommend my friends and family to buy a watch from Watch Collectors UK. Walking into their showroom feels immediately different from the usual experience: relaxed, unhurried, and c... See more

Rated 5 out of 5 stars

Called in the morning to book an appointment the same day (in the afternoon) to Sell my watch (Rolex Datejust 2), took a professional look at the watch, very honest & open on price, no messing around.... See more

Company details

  1. Watch Store

Information provided by various external sources

We are one of the most known and reputable UK second hand/preowned watch dealers based in Mayfair,London. Specialising in high end luxury watches & Jewellery. We buy & sell pre-owned/second hand Rolex, Patek Philippe, Cartier, IWC, Audemars Piguet and all other high end brands. All our watches are serviced to high standards to meet the strictest expectations. Our Customer service is second to non and our 14 days money back guarantee makes sure that you are always left 100% satisfied.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(104)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful store with beautiful pieces

I recently purchased a Rolex Yachtmaster ref. 16622 from Astrolabium, and the experience was great. The prices are the cheapest found online, i had to watch within 2 business days shipped to Denmark from the UK and the watch is in great condition. Their support is also great and David was able to answer any question i could come up with. I can highly recommend dealing with Astrolabium and i'll hopefully have the pleasure dealing with them again.

February 15, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Ordered on the Monday night, watch arrived on Wednesday. Watch was perfect, in brilliant condition and made for an amazing 30th Birthday present.

Thank you!!!

February 12, 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy, reliable, cordial and helpful, a completely satisfactory experience

After a long, disheartening and unsuccessful search across the Internet for the watch i was looking for (Watches advertised but not available, Watches with serial numbers removed, unreturned email inquiries, unreturned phone calls, companies that seemed to consist of nothing more than voicemail boxes, companies that did not use Paypal or other means of safe-guarding transactions, companies with no-return policies, etc., it was a pleasure to find Astrolabium. They have granered consistent and well-deserved sparkling reviews. They answer the phone, reply to emails, They actually have a store, in London, where one can go to look at watches. The watches they advertise on the web are actually available--it was gratifying to observe that the watch i purchased was immediately marked on their website as sold after i bought it. When i did contact them they were cordial, friendly, knowledgeable and helpful. i had both enjoyable and satisfactory email and phone conversations with Tamara and David at Astrolabium. They competently arranged for overseas delivery and the watch arrived, safely packaged, looking brand-new (the watch was pre-owned) as promised on the day promised. And on top of all this their prices were very reasonable. i found them to be not only completely reliable and trustworthy but dealing with them actually enhanced and made enjoyable the experience of buying an expensive watch. Astrolabium is the first place i will look for my next watch purchase and I am looking forward to visiting their store the next time i am in London.

December 28, 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

This company has been nothing if not honest. I have total faith dealing with them and will do so again. They are helpfull ,knowledgable and understanding. I feel they can be trusted 110% and believe me I have had dealings with real sharks in the near past but this company is not one of them.

December 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I purchased the watch online and I collected it from their office, The staff were very welcoming and the watch was better than expected. I will definitely buy from them again!

November 10, 2015
Unprompted review
Rated 5 out of 5 stars

This vendor is first rate in every way.

They not only communicate well, they stand behind everything they sell . Even though it was my error, they processed a full refund upon my request. I will definitely do business with them again, and recommend that you use them too.

A++++ in every way

November 7, 2015
Unprompted review
Rated 5 out of 5 stars

Great experience

Thank you Astrolabium for the great service, lovely staff and efficiency of both selling my old watch and purchasing my new one.
I would have no reservation in recommending you and wish your company all the best in the future

October 26, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you for your kind words, it has been an absolute pleasure and I am glad you are happy with our service. Hope to see you again in the future.

Astrolabium Team

Rated 5 out of 5 stars

Beautiful Watch, Lovely Experience!

I purchased a steel&gold submariner from them and it was in mint condition, almost like new although it was 7 years old. Very smooth experience, no problems what so ever.

October 23, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

I am glad you have rated our service as 5 stars. We always try our best to please and hope to see you coming back again for more business in the future.

Astrolabium Team

Rated 5 out of 5 stars

Excellent service

Was a great experience, I didn't feel pressured to buy and will definitely use Astrolabium again

October 17, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you Dean, and I am glad to see you returning for another watch. You really are one of our valued customers and we hope to see you coming back on future happy occasions.

Astrolabium Team

Rated 5 out of 5 stars

Breitling Navitimer Cosmonaute

Great watch in perfect condition as described. Great responsive customer service. Could not have been better!

October 15, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you for the five stars. I am glad that you are happy with the watch and the service. We hope to deal with you again in the future.

Astrolabium Team

Rated 5 out of 5 stars

Fantastic watch, great correspondence, highly recommended.

Purchased a Rolex watch and came exactly as described with next day delivery. I will definitely use Astrolabium again in the future. Thank you very much.

October 14, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you for your kind words. We are glad you were happy with our watch and the service we provided with it. You have been an absolute pleasure to deal with we have hope to do more business in the future
Kind regards,

Astrolabium Team

Rated 5 out of 5 stars

Astolabium - Handy Little Silver Polishing Cloths

I ordered two silver polishing cloths from Astrolabium. They arrived quickly and were only 99p for two. They are only about 3 inches square in size, but were well packaged. I make my own jewellery and use a sonic cleaner on my silver, but these little cloths are handy for the odd item. If you only have a few silver/gold rings or silver/gold necklaces that need a face lift, I can recommend these little cloths from Astrolabium.

October 14, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you for your kind words. I am glad you are happy with the purchase from us.

Astrolabium Team

Rated 5 out of 5 stars

PROFESSIONAL

This company are a joy to deal with.They are courteous,helpful and patient.
The item I purchased in in superb condition and fully back by a 12 month warranty.You cannot get much better than this.

October 14, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you, we try our best to please and really appreciate your review. I hope you are enjoying your watch and hope to deal with you again. It has been a pleasure.

Astrolabium Team

Rated 5 out of 5 stars

Rolex gold day date

Excellent trustworthy service. I bought a Gold Rolex day date and the watch was just as described in true excellent condition. I will certainly purchase from you again in the future

October 14, 2015
Unprompted review
WatchCollectors.co.uk logo

Reply from WatchCollectors.co.uk

Thank you. We try our best to please and we are glad that you are happy with the purchase. We hope to see you again.

Astrolabium Team

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