Watches of America 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i bought a watch from them and when i received it, it didn’t meet my expectations so as a normal person i wanted to return it but reaching them was literally impossible. They’re confusing and don’t ev... See more

Rated 3 out of 5 stars

I like the style and interchangeable concept of the bands… But both bands have deteriorated too rapidly to be able to wear them often or at all. Noxbridge is almost unresponsive to recognizing the... See more

Company replied

Rated 5 out of 5 stars

Bought 2 watches, Diesel big Daddy & Hugo Boss for myself and my dad. We absolutely love it. My expectations were very neutral when I placed the order but honestly, I am impressed. Delivery within 3 d... See more

Rated 1 out of 5 stars

I made an order that hasn’t been fulfilled yet. It has been over six months and I’ve requested a refund and it still hasn’t been given to me. I even offered to accept the order to be fulfilled if they... See more

Company details

  1. Watch Store

Written by the company

Watches of America Provides an extensive list of watches for you to choose from at unbelievably low rates. We take pride in our sourcing efforts to bring these watches at affordable prices and fast shipping to and from within the USA. All Watches are 100% guaranteed to be authentic.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WORST EXPERIENCE

WORST EXPERIENCE. NEVER CONSIDER THIS PLATFORM AGAIN. THEY JUST WANT TO AVOID REFUND AT ALL COST. RECEIVED A BROKEN BELT. INSTEAD OF REFUNDING ASKING TO GET IT FIXED. STOPPED COMMUNICATING AFTER ASKING FOR THE REFUND.

October 15, 2025
Rated 1 out of 5 stars

Unfulfilled order with no response from company order place February 21, 2026

I placed my order on February 21, 2026. On February 23, 2026, I received an email stating that my estimated delivery date would be February 26, 2026. However, on February 27, 2026, I was notified by DHL Express that my shipment had been placed on hold because additional information was required. I was informed that my package had been flagged and that I needed to complete a watch/clock worksheet, which I submitted on March 3, 2026.

After submitting the requested form, I contacted DHL for an update and was told that no further processing could occur unless I provided my Social Security card or tax documents. I made it clear that I was not comfortable providing this information due to a recent identity theft incident. DHL then informed me that without this documentation, the package would be returned to Watches of America. On March 9, 2026, I received confirmation that the package had in fact been returned.

I emailed Watches of America on March 16, 2026, for the second time, after multiple phone calls and voicemails that have gone unanswered. Despite advertising 24/7 availability, I have received no response by phone or email. The phone number listed is a WhatsApp number, not a standard business line, and it has been impossible to reach anyone.

At this point it's April 7, 2026, I have neither received my watch nor a refund. The lack of communication and failure to resolve this matter is unacceptable. Based on my experience, I cannot recommend purchasing from this company, as customers are left without their product, without their refund, and without any reliable means of contact.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

The fake watch brand

I bought the Marc Jacobs watch, and right àter I unboxed the box, I found that it was a fake watch! The trap is so bad; it has a peeling and ugly quality. Give my money back. I was frauded! The dial is even stained and rusty. The details of the band are incredibly cheap—such an unfortunate order. I sent an email to them, and they haven't responded yet.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, I had to pay extra fees to get my watch which had never been mentionned anywhere
I will NEVER buy again with Watches of America!

February 4, 2025
Watches of America logo

Reply from Watches of America

Hi Pauline, thank you for your feedback. We’re sorry to hear about your experience. Please note that information about customs duties and fees is clearly mentioned in our Shipping Policy (https://watchesofamerica.com/pages/shipping-policy) “We are not responsible for any tax that is applied upon the arrival of the shipment at the destination country.”
. These charges are applied by the destination country’s customs authorities and are beyond our control. We truly value your feedback and will continue improving how we communicate this to our customers.

Rated 1 out of 5 stars

I bought a watch and your return policy…

I bought a watch and your return policy is the worst . I will never buy again from your page . I am not recommend to anybody to get your products .

September 30, 2024
Watches of America logo

Reply from Watches of America

Hi Fredy, thank you for your feedback. We’re sorry to hear you were unhappy with our return process. Our Return & Refunds Policy
is designed to be transparent and fair covering full refunds for defective items, replacements, and exchanges. We understand this may not have matched your expectations, but your feedback is valuable and will help us continue to improve. https://watchesofamerica.com/pages/returns

Rated 1 out of 5 stars

Very poor customer service .

Very poor customer service .
They don’t respond to the calls or emails.

January 3, 2025
Unprompted review
Watches of America logo

Reply from Watches of America

We sincerely apologize for any inconvenience you’ve experienced with our customer service. Providing timely and efficient support is a top priority for us, and we regret that we fell short in your case.

We’d love the opportunity to resolve any outstanding issues and improve your experience. Please reach out to us at info@watchesofamerica.com, and we will make sure your concerns are addressed promptly.

Your feedback is invaluable in helping us enhance our service, and we truly appreciate you bringing this to our attention.

Best regards,
Watches of America

Rated 5 out of 5 stars

Head Turner!!

Head Turner!!! Beautiful and stylish! Everyday or special occasion piece

July 15, 2024
Watches of America logo

Reply from Watches of America

Thank you so much for your wonderful review! We're thrilled to hear that you love your watch and that it makes a statement wherever you go. We take great pride in crafting timepieces that are both stylish and versatile, perfect for everyday wear or special occasions.

We truly appreciate your support and look forward to serving you again in the future! Enjoy your new timepiece! ⌚✨

Best regards,
Watches of America Team

Rated 4 out of 5 stars

Wonderful

Wonderful. 😁❤️

June 14, 2024
Watches of America logo

Reply from Watches of America

Thank you for your kind words! ❤️ We're so happy to hear that you had a wonderful experience. Your support means the world to us!

If you ever need anything, we’re always here to help. Enjoy your purchase, and we hope to see you again soon!

Watches of America Team

Rated 1 out of 5 stars

Help!

I made an order that hasn’t been fulfilled yet. It has been over six months and I’ve requested a refund and it still hasn’t been given to me. I even offered to accept the order to be fulfilled if they were to send it again and that wasn’t even done. I’ve told them that I’ve communicated With a few agencies that would help me receive my refund, but when I try to get a hold of them it’s damn near impossible.

May 27, 2024
Rated 3 out of 5 stars

Knock-off Nox Bridges?

Bought a watch for about $130. Wore it for less than a week and the "leather" strap started peeling. Then it stopped keeping correct time(this is 10 days after I received it). Customer support suggested I go to a jeweler and get a new battery! What?! I said no, I didn't think I should have to shell out more money, for a battery, less than 2 weeks after receiving. I just wanted to return it, and be done. Their answer was to send me a new watch and tell me to keep the other. I didn't want to keep something that I didn't pay for(bc I'd have 2 watches now). Nope, they insisted. I received the new watch. Good news-still keeping time. Bad news-strap started peeling, again, almost immediately. So the watch sits on my night stand. I do not believe these watches are actual NoxBridges, I think they're a knock-off

March 26, 2024
Watches of America logo

Reply from Watches of America

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide high-quality timepieces and exceptional service, so it's disappointing to learn that we did not meet your expectations.

Regarding the strap issue, we understand how frustrating this must have been. Quality is extremely important to us, and we are looking into this matter with our team to ensure it doesn’t happen again. As for the battery concern, we apologize if our suggestion caused any frustration—it was meant as a quick solution, but we completely understand your perspective.

Your feedback helps us improve, and we truly appreciate you sharing your experience.

Watches of America Team

Rated 3 out of 5 stars

I like the style and interchangeable…

I like the style and interchangeable concept of the bands…
But both bands have deteriorated too rapidly to be able to wear them often or at all.
Noxbridge is almost unresponsive to recognizing the fact that these vegan bands are so fragile.
They offered a $20 discount to replace them, but after three months these bands shouldn’t have cracked so easily.

February 19, 2024
Watches of America logo

Reply from Watches of America

Thank you for your honest feedback. We’re glad to hear you appreciate the style and interchangeable design of our watches, but we’re truly sorry that the bands did not meet your expectations. Quality and durability are extremely important to us, and we regret that your experience fell short.

We understand your frustration regarding the wear of the vegan bands and your concerns about their longevity. Your feedback has been shared with our product team as we continuously work to improve our materials.

Your feedback helps us improve, and we truly appreciate you sharing your experience.

Watches of America Team

Rated 4 out of 5 stars

Tim time

Always have a good selection. Prices are good. Delivery is always a good experience

February 19, 2024
Watches of America logo

Reply from Watches of America

Thank you for your kind words! We're delighted to hear that you enjoy our selection, pricing, and delivery experience. Providing quality products and excellent service is our top priority, and it's wonderful to know we've met your expectations.

We truly appreciate your support and look forward to serving you again in the future! If you ever need anything, we’re always here to help.

Watches of America Team

Rated 5 out of 5 stars

Very good service

Good watch and good service.

November 23, 2023
Watches of America logo

Reply from Watches of America

Thank you for your kind words! We're thrilled to hear that you’re happy with both your watch and our service. Your satisfaction is our top priority, and it means a lot to us that we could meet your expectations.

We truly appreciate your support and look forward to serving you again in the future! Enjoy your timepiece! ⌚✨

Watches of America Team

Rated 1 out of 5 stars

i was extremely disappointed with the…

i was extremely disappointed with the quality of the watch. the numbers inside the face fell off after two weeks of wearing and the watch band tore after 2 months.

November 23, 2023
Watches of America logo

Reply from Watches of America

We’re truly sorry to hear about your experience with your watch. This is certainly not the level of quality we strive for, and we completely understand how frustrating this must have been.

We take product durability seriously, and your feedback has been shared with our quality control team for review. We’d love the opportunity to make things right for you. Please reach out to our support team at info@watchesofamerica.com, and we’ll be happy to assist you with a resolution.

Your satisfaction is important to us, and we appreciate you bringing this to our attention. We hope to regain your trust.

Watches of America Team

Rated 5 out of 5 stars

Beautiful watch just as pictured on the…

Beautiful watch just as pictured on the website, and the price couldn't be beat by any other site I searched.
I was surprised that the watch shipped from Dubai and I live in NC. The shipping was fast and the watch was in a nice sturdy case with all the paperwork. Packaged very well for the long trip.
My purchase was a women's Michael Kors watch.
I would not hesitate to purchase from Watches of America in the future.

November 22, 2023
Watches of America logo

Reply from Watches of America

Thank you so much for your wonderful review! We're thrilled to hear that you love your new watch and that it arrived quickly and in perfect condition. We take great care in ensuring our products are well-packaged and delivered efficiently, so it’s fantastic to know you had a great experience.

We truly appreciate your trust in Watches of America and are delighted to hear that you’d shop with us again. If you ever need anything, we’re always here to help! Enjoy your beautiful Michael Kors watch! ⌚✨

Watches of America Team

Rated 1 out of 5 stars

This company is a joke

This company is a joke. They don't respond and now my 30 days is past due for a defective watch. Their return policy is a shady. Don't buy from this company. What an awful experience.

April 11, 2024
Unprompted review
Watches of America logo

Reply from Watches of America

We’re truly sorry to hear about your experience, and we understand how frustrating this must have been for you. Customer satisfaction is extremely important to us, and we regret that we did not meet your expectations in this instance.

Regarding our return policy, we strive to keep it as clear and transparent as possible. Our team is always available to assist with any questions or concerns—whether before or after your purchase.

Your feedback is invaluable in helping us improve, and we sincerely appreciate you bringing this to our attention.

Watches of America Team

Rated 1 out of 5 stars

Fake watches

They promise authentic products. Bought some Nixon watches that were VERY fake. Had a local retailer verify that they are fake. I have emailed this company 3 times in the last month with zero responses. This is a scam website. Don't be a fool like I was.

Edit:

The reply from them that you see here is absolutely B.S.!!! Here it is a year later and instead of them replying to my email, they write this lie. I eventually took the watches to 2 shops to try and sell them and neither of them would purchase these watches, not even for $20 for all 3. I gave them to a friend's kid.

February 23, 2024
Unprompted review
Watches of America logo

Reply from Watches of America

We take claims like this very seriously, as we are committed to providing only 100% authentic products from trusted sources. We sincerely regret any confusion or frustration regarding your purchase and your attempts to reach us.

We also encourage any customer with concerns about product authenticity to contact the manufacturer directly for verification. Our team is always available to address any issues, and we remain committed to transparency and customer satisfaction.

We appreciate your feedback and hope to resolve this matter to your satisfaction.

Watches of America Team

Rated 1 out of 5 stars

NO RETURNS!

since we are buying online, it is very important to be able to return an item, especially if it wasn't even taken out of the package, since it's hard to tell what they look like on each person.

August 1, 2023
Watches of America logo

Reply from Watches of America

Hi Raizy,

I appreciate your insights on the importance of convenient returns.

I wanted to revisit our email conversation from last year concerning the exchange request for a watch. Despite our efforts to follow up, it seems we didn't receive your confirmation for the exchange. In our previous communication, we identified the watch for exchange, but without your response, the process couldn't move forward.

Regrettably, due to the lack of confirmation on your end, we find it necessary to cancel the exchange request. We understand that circumstances may have changed, and we fully respect any decisions you've made in this regard.

Should you have further inquiries or if there's anything else you'd like to discuss, please don't hesitate to reach out. Your understanding is greatly appreciated, and we look forward to the opportunity to continue serving you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look