My son has been having lessons from Tracy at the village gym in Bracknell. She is incredible. I feel very lucky to have had her for his start to swimming. It's a shame she cannot continue the classes... See more
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My son has been having lessons from Tracy at the village gym in Bracknell. She is incredible. I feel very lucky to have had her for his start to swimming. It's a shame she cannot continue the classes... See more
Company replied
The beginning of our time was difficult with Water Babies, with my lessons constantly being cancelled, but the customer service support was always there for me and helped as much as they could. Then w... See more
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Tracy has been my little girls swim instructor since a newborn, she is now 6 months and loves the water! The classes are so welcoming and we look forward to them every week! Tracy is so patient and ge... See more
Company replied
Overall it is a fantastic swimming company. They are so easy to contact and are always available to help. The online portal is useful for booking days when you can’t attend. Although it’s a bit pricey... See more
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Written by the company
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Water Babies Office, RG23 7AU, Basingstoke, Berkshire, United Kingdom
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Pedro is an amazing teacher, so much fun and incredibly supportive! Our daughter always leaves his lessons happy.

Reply from Water Babies - Berkshire
Both of my girls love their swimming lessons! Nina is a fabulous teacher, really engaging and makes the sessions fun.

Reply from Water Babies - Berkshire
Helpful and friendly teachers make learning fun. I have 2 children who are going through waterbabies, their confidence and technique have improved really well and when they need more stretch the teachers are happy to provide a build activity or move them up a class.

Reply from Water Babies - Berkshire
My little man is 18 months and only joined a few months ago - you would not think it! With the amazing Tracy’s help, he is absolutely thriving! Learning more and more each week, his confidence is increasing rapidly and overall, just having an absolute blast!

Reply from Water Babies - Berkshire
Well structured classes with professional instructors

Reply from Water Babies - Berkshire
Emily our instructor is fabulous, guides really well

Reply from Water Babies - Berkshire
Fantastic classes, great customer service. Everyone’s so helpful and friendly. My grandson and I really enjoy our time with Water Babies.

Reply from Water Babies - Berkshire
We’ve been swimming with water babies since my son was 4 months old. He is now just over a year and absolutely LOVES the water. We love his teacher Tracy and he has made such great progress already. When I returned to work I needed to change the day we had lessons on, and the Berkshire office found me the best alternative.

Reply from Water Babies - Berkshire
Waterbabies has been wonderful for my baby. Teaching is first class. Pedro has been an amazing teacher as are the rest of the team in Basingstoke.

Reply from Water Babies - Berkshire
Lessons are great fun and everything learnt is a piece of the jigsaw to enable a more confident child in the water. Nina has great enthusiasm and shows her instinct to always get the best out of your child. My son is constantly underwater just like she said he would be now he's wearing goggles.

Reply from Water Babies - Berkshire
Emily is just amazing, my son now loves the water he is very calm and content in the pool

Reply from Water Babies - Berkshire
I keep being harassed with calls from this company just because I said I will have a think about signing my baby up for classes now they call almost everyday and I’ve blocked their number they still leave voicemails!!

Reply from Water Babies - Berkshire
My son has been swimming since 12 weeks old- he just over 1 years old and is still loving it as ever. Always gets excited to get into the pools, his swimming skills at such a young age is amazing to see. Can’t wait to go back over the summer break.

Reply from Water Babies - Berkshire
Needs more one on one involvement with individual child.be aware of a child’s potential eagerness and ability to learn.

Reply from Water Babies - Berkshire
My son has loved coming to his Water Babies lessons for the last few years. They've really taken the time to get him to a confident level of swimming.

Reply from Water Babies - Berkshire
Even though my baby is still having a hard time enjoying swimming and hasn’t made big progress yet, but I’m giving 5stars. and I just want to say how truly grateful I am for our teacher. She is incredibly talented, kind, and patient, not just with the babies, but with the parents too.
She speaks to my son with so much warmth and care, and she always takes the time to help me feel supported and encouraged, even when it’s tough. I never feel judged — only supported. Her positive energy and gentle approach are the reason I want to keep going, even through the challenging moments.
Thank you for all the effort you put into each lesson. You make a real difference, and I’m so glad we have you on this journey.

Reply from Water Babies - Berkshire
We’ve been with Water Babies for almost 2 years and my child loves them!! She adores her teacher and has developed some great confidence in the water. Our swimming pool is a spa one so a nice bonus to the parents as well,
Would highly recommend Water Babies to everyone who wants their babies develop swimming and water safety skills in a fun and encouraging environment.

Reply from Water Babies - Berkshire
The lessons are fun but we don’t seem to be getting as much under water practice as we used to

Reply from Water Babies - Berkshire
Helen is brilliant as a swim instructor. We’ve been with Water Babies for over three years now and had a few instructors in that time, she is hands down the best.
Our class is on Sunday mornings at the Village Hotel in Farnborough, and it’s always such a lovely start to the day. Helen has such a calm, friendly way with all the little ones. Hudson is still building his confidence in the water, and she’s so patient and reassuring with him. Amalie, who’s nearly four, is absolutely thriving, and it’s amazing to see how far she’s come.
Even in a group setting, Helen makes every child feel seen and supported. The classes are fun, well-paced, and always so positive. She’s a real asset to the Water Babies team, and we feel really lucky to have her leading our class.

Reply from Water Babies - Berkshire
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