This is a person review for Helen Boyman from the Property Management Team at the Fleet Office. Helen has always provided an outstanding service with kindness and patience, as well as a high level of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For my recent house purchase Waterfords Estate Agents in Fleet provided a great service from start to finish. They were proactive, professional and nothing was too much trouble. My particular thanks g... See more
Great service and value for money from Waterfords. Our house sale fell through and Henry had another 7 potential buyers lined up on the next Saturday. Then 2 offers followed one of which was £20k over... See more
Company replied
I would just like to thank Terry & Darren for selling my property in record time! Amazing! Unfortunately a previous agent let me down with my sale & in order to secure my onward purchase I needed a... See more
Company details
Written by the company
When it comes to moving home, you deserve the best estate agent. We have been successfully pairing property and people since 1995. Trust really matters to us as an independent estate agent. We pride ourselves on providing good old-fashioned customer service as well as the latest tools in marketing and technology to provide you with the best experience. Our commitment to our customers means that we have a 5* Trustpilot rating from over 1000 happy homeowners, buyers, landlords and tenants.
Contact info
Waterfords Customer Services, 90 Park Street, GU15 3NY, Camberley, United Kingdom
- 01252 786062
- headoffice@waterfords.co.uk
- waterfords.co.uk
4.7
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work !
I sold my flat through Waterfords in Fleet and can I say property consultant Henry Evans was amazing 👏. He was very professional and thorough throughout the sale, I would like to thank him and the whole team in Fleet.
Christina
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Waterfords - Camberely - Olly
Olly from Waterfords Camberley showed me round a flat in the courtyard recently and was very professional and knowledgeable! I can't thank him enough for all his help and I will definitely be recommending him to others.
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great Service from Waterfords
I have recently sold my property STC through Waterfords, I have dealt with Sandra Krol who is proactive and most helpful in what is quite a stressful time. I would not hesitate to recommend Waterfords and especially Sandra.
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Highly recommend. Especially Sandra
Sandra has been a pleasure to deal with. Always responsive, lots of communication and been so much help with the whole process. Would absolutely recommend.
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great service!
So far my experience of Waterfords is a good one. Sandra has been handling my purchase and kept me up to date with how things are progressing. She has taken time to explain the process and re-assure me that I made the right decision.
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
I had a wonderful experience with…
I had a wonderful experience with Waterfords. All the Camberley agents were very cooperative. Sandra and especially Oliver manning were the best agents to help me in understanding things related to property dealing which developed my interest in estate agency for future career
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
I have done my work experience at…
I have done my work experience at Waterfords estate agents this week, and Oliver Manning has taken his own time out of his day to make sure that I’ve had a fantastic experience and learnt a lot of different skills, which has inspired me to want a career in agency.
June 24, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great viewings and communication…
Great viewings and communication both in person and over the phone. Easy process to securing a property, really recommend!
June 24, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Wonderful Estate Agents
I have just sold my property with Waterfords Camberley. From the very first email they have been excellent. From setting realistic expectations for time frame and asking price, through to superb communication every step of the way; emails have always been promptly replied to, calls returned, and information provided in a clear manner. I am a first time seller and they could not have made the process easier. Branch manager Nick and the whole team have been friendly and courteous. I have dealt mainly with Sandra, and I cannot commend her highly enough. She took stunning pictures of my property, used her knowledge and expertise to market the flat and secured a buyer in a very short time time. I would recommend them to anyone looking to sell their property.
June 23, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
I had Oliver at Waterfords Camberley…
I had Oliver at Waterfords Camberley out to value my property the other week. He was knowledgeable, insightful and provided me with all the information needed. I won’t be moving just yet but when I do I will certainly be giving Oliver a call
June 17, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
To keep things pretty short and sweet
To keep things pretty short and sweet, I was personally working with Sandra Krol from Waterfords in the hope of buying a property. She and the team she works with have been fantastic and incredibly quick at getting back to me and resolving any hurdles I hit along the way. Sandra was personally able to secure me a property I had my heart set on with ease and with little negotiation. Along with that, she was very professional but also spoke and interacted with me on a personal level which made then entire process less stressful.
June 16, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Liam was our agent throughout the…
Liam was our agent throughout the process and we couldn't be happier, he was so caring throughout a challenging chain and shared our joy when we had finally exchanged. Thanks Liam, we will definitely be recommending you to our friends and family!
June 16, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Nick at camberley
Nick at camberley. Lovely guy we bought our house through him in 2003 and he remembered it down to the dogs scaring my wife upon the viewing. Top guy and wouldn’t go anywhere else. Thanks Alan and Trish
June 14, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Thanks Oliver for showing us around
Thanks Oliver for showing us around.
Really appreciate good communication and professional service.
June 13, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Sandra was great.
Sandra was great.
Provided a fab service and found us our dream property.
June 13, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Oliver Manning @ Camberley
It was an absolute pleasure to have Oliver value our house last week. From the moment he arrived he demonstrated an expert knowledge of the market and was able to give us the best advice for our circumstances. which not only put us as ease, but gave us a great deal of confidence in selling our property; whilst not being pushy or salesy at all.
June 13, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Liam was great throughout the whole…
Liam was great throughout the whole transaction, kept us updated whenever he had an update - would highly recommend him to anyone.
Thank you!
June 10, 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
I appreciate the prompt courteous…
I appreciate the prompt courteous interactions I had with the agents from Elliot, who showed us round, to Matt who handled the administrative matters in the office.
June 8, 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great experience dealing with Josh and…
Great experience dealing with Josh and Sam from the Fleet branch. Very quick and helpful. Stress free which is what you need! Would recommend
June 1, 2022
Unprompted review
Flat
We were desperate for a place to live while waiting for our house to complete. The team at Waterfords really helped us find somewhere.
Josh, Robert and Sam have all been very helpful.
June 1, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.