Watermans Reviews 

621
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair care products for significantly reducing shedding, boosting volume, and visibly improving overall hair thickness and healthy growth. Many people also highlight that the shampoos and conditioners smell wonderful, feel luxurious, and leave customer hair feeling exceptionally soft and manageable. Some reviewers were not happy with their experience, noting that the items completely failed to improve hair growth or caused unwanted dryness and breakage. A few consumers additionally mentioned dealing with persistent hair shedding, unexpected scalp irritation, or finding a troublesome sticky residue after washing.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the lightweight formula does not weigh hair... See more

Quality

People report positive experiences with quality, noting that the hair products leave locks feeling softer,... See more

User experience

Consumers find user experience to be very satisfying and positive overall. Reviewers note that the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Watermans shampoo and conditioner for approx 9 months now and I really see a big difference. Hardly any shedding and no longer having to remove huge clumps of hair from plug hole al... See more

Company replied

Rated 5 out of 5 stars

I have been using Watermans for 3-4 years now and have been very happy. Significantly reduced shedding l, hair feels thicker and grows much faster. I recently decided to shake it up a bit and se... See more

Company replied

Rated 5 out of 5 stars

I've been using watermans hair oil for a while nowand overall I'm quite pleased with the results. The oil itself is lightweight and doesn't leave my hair feeling greasy, which is a big plus compare... See more

Company replied

Rated 5 out of 5 stars

My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(621)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a revelation this product is

What a revelation this product is, I have been using watermans hair oyl and hair serum for a few weeks along with the shampoo and conditioner, my hair has become wonderfully conditioned and I have noticed new growth appearing, I am absolutely thrilled to bits, it's now my go to product always.

November 13, 2025
Unprompted review
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Reply from Watermans

Thank you so much, We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 5 out of 5 stars

I have been experiencing hair loss for…

I have been experiencing hair loss for sometime now around the frontal and crown areas I started taking minoxidil oral tablets about four months ago i then started using some of watermans products ie shampoo and conditioner and also the serum I have really noticed how much thicker my hair is now and also there is definitely re growth of hair on the thinning areas I am very pleased with the results so far and will continue to use waterman products in the future

November 3, 2025
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 1 out of 5 stars

No change in 10 months of use

No change in 10 months of use

October 29, 2025
Unprompted review
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Reply from Watermans

We’re really sorry to hear that you haven’t experienced the results you were hoping for with our products. Everyone’s hair journey is different, and results can vary depending on factors such as genetics, hormonal changes, and overall health.

Watermans products are carefully formulated to nourish the scalp and promote healthier hair follicles. In many cases, they first work to improve scalp health before visible growth appears, so consistency and patience are important.

If you need any further assistance or support, please don’t hesitate to reach out to our customer care team — we’re always happy to help.

Rated 1 out of 5 stars

I've been using growme shampoo and…

I've been using growme shampoo and conditioner for a couple of months now. I've always had fine thin hair but it started shedding due to what I thought was over processing with bleach. Also it was fragile and breaking. There has been no improvement and it is still shedding just as badly. The conditioner seems to leave it tangled and my hair looks dry and brittle.
I'm using it exactly as per instructions. So after reading some of the negative reviews my question is do I continue for another month and hope for a miracle or should I go back to a shampoo and conditioner that at least makes my hair look in slightly better condition.

October 27, 2025
Unprompted review
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Reply from Watermans

Thank you for your review.
Watermans Grow Me Shampoo and Conditioner are designed to promote hair growth, not to repair or treat over-processed hair. You may want to consider a product specifically formulated for dry or damaged hair instead as this may be a better option for your hair type.

Rated 5 out of 5 stars

Watermans menopause kit

I have been using Watermans menopause survival kit since January when my hairdresser noticed two completely bald patches towards the back of my head. I was horrified! My daughter recommended Watermans shampoo and after a little researching I purchased the menopause kit that also contains the serum and capsules. I’m now 10 months into my new hair wash and supplement regime and am happy to say my bald patches have regrown and my hair is so soft. Thank you Watermans.

October 23, 2025
Unprompted review
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Reply from Watermans

Thank you so much. We really appreciate your feedback and your very kind words, we are delighted our products have helped.

Rated 1 out of 5 stars

Terrible and false information

Terrible and false information, doesn't help with regrowth or make hair stronger!
Been using this product since January 4 times a week ! And hair are falling out like mad and my hair is so thin now that im gonna be bald before 35 !!! And thats only 2 years away , regret spending so much money buying this !

Guys stay away from this

October 22, 2025
Unprompted review
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Reply from Watermans

Thank you so much for your review.
We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.

Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
I can see that you have purchased 1 bottle of Shampoo and Conditioner from the website using the information you have provided.
1 Bottle should last approximately 4-6 weeks with the correct usage. The product would need to be used as directed for at least 3+ months.
Please don’t hesitate to contact our customer care team if you need any further support.

Rated 5 out of 5 stars

I am only on my second week of using…

I am only on my second week of using the hair grow me shampoo and the conditioner , from the 1st wash my hair changed from frizzy dead looking , to fuller smoother , smells amazing too , I can’t wait too see my hair in the end of the 3 month I’ve given it to see even more of a difference . I wash is as recommend , and I’ve just ordered the dry oil for when I sleep to work its magic . Can’t recommend it enough

October 10, 2025
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products are helping.

Rated 5 out of 5 stars

This shampoo really works

I am using Watermans shampoo after losing a great deal of hair due to stress and it is now beginning to regrow. My hair definitely feels a little thicker and is in better condition. I am now regaining confidence as I am able to wear my hair loose again. Thank you Watermans

October 17, 2025
Unprompted review
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Reply from Watermans

Thank you for taking the time to comment, it really means the world to us.

Rated 5 out of 5 stars

Male pattern baldness help

I’m a 74 year old male who suffers with male pattern baldness I have been using Waterman’s products for several years and I am convinced it has slowed down the condition the Company always delivers Quality Products in a prompt manner

October 17, 2025
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

Shampoo & conditioner smell great

The shampoo and conditioner smell great and have a thick luxurious consistency, thats why I've set up a subscription for a 5 star product. My hair has never felt so great, it grows and it doesn't fall out as much, stick to the steps and it works wonders!

July 3, 2025
Watermans logo

Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

I love watermenmagics I have had alopecia…

I love watermens I have had alopecia since I was 4 years old am now 67 I us the oil shampoo the tonic its amazing ive just started the vitamins in the last couple days I will continue to us all products till I need to and beyond thanks watermans winnie

October 7, 2025
Unprompted review
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Reply from Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 2 out of 5 stars

Worst product

Made my hairs dry and thin , more breakage and shedding , also gave me acne on my forehead . I used it according to their guidelines but nothing happened . I complained regarding this product after using for 4 weeks however I was told to use for 3 months with the right guidelines which I did but felt disappointed. I started to use this product from July 2025 and now it’s October 2025. I can see hair line more visible . It has let me down .

October 2, 2025
Watermans logo

Reply from Watermans

We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.
Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
We truly appreciate your feedback, Please don’t hesitate to contact our customer care team if you need any further support.

Rated 5 out of 5 stars

Really works

I've been using Watermants for some years now and I can vouch that it works my hair was very fine byt now it's thicker. As well as that the condition of my haur has always been great since using Watermans. A big thumbs up from me!

October 2, 2025
Unprompted review
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Reply from Watermans

Thanks for taking the time to leave us a review. We are so happy that you are enjoying our products and are satisfied with the results.

Rated 5 out of 5 stars

Best Ever

Ive always had fine hair, but since the menopause, it has gotten even thinner. I have tried all sorts of products with no significant difference, until trying Watermans. I can honestly say on the advice of my regular hairdresser my hair has additional growth. Over 12 months it has grown around 10cms.

October 1, 2025
Unprompted review
Watermans logo

Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

This Dry oyl is amazing

This Dry oyl is amazing , my hair is growing and thicker than it’s ever been , no dry ends or frizziness . Brilliant product would recommend 100%

September 22, 2025
Unprompted review
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Reply from Watermans

Thanks a lot! Waterman's Hair Oyl is perfect for sealing in moisture and giving your hair body and shine.

Rated 5 out of 5 stars

Suberb products

Greetings from Denmark!

I started experiencing hair shedding around 2008 and panicked. I got some help and initially began using products from Alterna. They helped, especially when combined with the American Crew Hair Recovery Concentrate Ampoules. I also used the American Crew Hair Recovery shampoo and conditioner, along with other related products.

Later on, I switched to Oribe, which, like Alterna, is very expensive. I saw good results for a few years, especially when I continued using the American Crew Hair Recovery Concentrate Ampoules every second year for a 3-month period.

Eventually, I was no longer able to get the ampoules, and the shedding returned. I searched online and came across Watermans. I noticed they used some of the same ingredients found in the American Crew ampoules, so I decided to try their shampoo, conditioner, and Grow More Elixir.

To my surprise, Watermans shampoo and conditioner are on par with Oribe — maybe even better — and available at a fraction of the price. After using the Grow More Elixir daily, the shedding stopped.

My mom also started using Watermans, and she saw a big difference. I highly recommend Watermans to everyone.

September 11, 2025
Unprompted review
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Reply from Watermans

Thank you so much for your review, we are so happy our products are helping.

Rated 5 out of 5 stars

Watermans shampoo and conditioner

Watermans shampoo and conditioner
Just the best ever
Been useing for four years results are amazing
👌👌5 star ⭐

September 22, 2025
Unprompted review
Watermans logo

Reply from Watermans

Thank you so much for your loyalty!
We're so happy to hear that the Grow ME Shampoo and Condition ME Conditioner are working well for you — it means a lot to know it's making such a positive difference!

Rated 5 out of 5 stars

Awesome hydration for your hair

Awesome hydration for your hair, mine was so dry but now so soft and silky would recommend!

September 16, 2025
Unprompted review
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Reply from Watermans

Thank you so much for your lovely comments. We really do appreciate it.

Rated 1 out of 5 stars

6 months use, no improvement.

I used Watermans shampoo everyday for 6 months, but my hair has remained thin around the crown of my head. My wife's observation skills are unsurpassed, and she has seen no difference at all. My hair remains thin with lots of see-through to my scalp, as per 6 months ago, so I will not be repeating my purchase. I've found off-the-shelf hair thickening shampoo's from Tesco's give a better result.

September 14, 2025
Unprompted review
Watermans logo

Reply from Watermans

Thank you very much for your review.
We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.
Our products can work efficiently if you are just starting to lose your hair. If you have being losing your hair for over 2/3 plus years, especially in men (Male/Female patterned Baldness), the follicles start to die so if this is the case there is little or no chance of regrowth.
Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
We truly appreciate your feedback, Please don’t hesitate to contact our customer care team if you need any further support.

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