Watersports Outlet PT Reviews 824

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great customer service, the package was open during shipping and 2 items fell, corrier upon delivery said they were not responsible. Watersports were very kind and resent the Lost items In a very fast... See more

Rated 5 out of 5 stars

The wetsuit was delivered even faster than expected date. The only thing that wasn’t comfortable- there is no “proactive” tracking of the parcel status. So the courier arrived with no notice to the a... See more

Rated 5 out of 5 stars

They had the Crewsaver ErgoFit+ 190N Hammar life jackets that I needed, but not as many as I needed, in stock. Hopefully they will restock soon. The site is clear and easy to use, transmits a good fee... See more

Company replied

Rated 5 out of 5 stars

The "regular" service worked just fine and most importantly after, we add a problem with the product, and the customer service worked even better. Fast, supportive and effective. Will buy more itens a... See more

Company details

  1. Surf Shop
  2. Canoe and Kayak Store
  3. Outdoor Clothing and Equipment Shop
  4. Sailing Store
  5. Sportswear Store
  6. Windsurfing Store

About Watersports Outlet PT

Written by the company

Adoramos esportes aquáticos! Somos surfistas, velejadores e caiaquistas - é por isso que fazemos o que fazemos.

Enviamos mais de 2 milhões de pedidos ao redor do mundo desde que começamos, há mais de 20 anos.

Como conseguimos isso? Oferecendo produtos de qualidade a preços competitivos e o melhor atendimento ao cliente do ramo.

Watersports Outlet possui mais de 100.000 itens para ajudar a estender seus esportes aquáticos durante todo o ano.

Saiba mais >



Nós temos em estoque
  • Wetsuits
  • Drysuits
  • Acessórios de surf
  • Equipamentos de vela
  • SUPs e caiaques
  • Wind, Wake, Kite e Bodyboard
  • Trajes de banho e acessórios
  • e muito mais!

Veja o que há de novo >

Contact info

4.8

Excellent

TrustScore 5 out of 5

824 reviews

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Rated 5 out of 5 stars

Everything Hazel free

Everything Hazel free. Easy to order. Super quick delivery. I also had a return which was flawless despite mistake from my side. I’m very satisfied and can strongly recommend.

November 2, 2023
Rated 1 out of 5 stars

Very disappointed with my experience of…

Very disappointed with my experience of Waterspouts Outlet Portugal. I have purchased a O'Neill branded wetsuit having used O'Neill's own sizing guide. The wetsuit is extremely large and so I needed to return it. Unfortunately, Wetsuit Outlet are advising me that it will cost me almost €20 to send it back to them.

October 17, 2023
Unprompted review
Watersports Outlet PT logo

Reply from Watersports Outlet PT

We understand your concerns about the return costs. At Watersports Outlet, we're dedicated to offering competitive prices and benefits like free delivery.

We work hard to ensure you get the right products the first time through accurate descriptions and sizing guides aiming to make your shopping experience cost-effective and convenient. As for return costs, we aim for pricing transparency.

Offering free returns can sometimes lead to higher initial product prices. Charging for returns enables us to maintain competitive pricing and product quality. We apologise for any inconvenience this may cause.

If you have specific concerns or need assistance, please reach out to our customer support team. Your satisfaction is crucial to us, and we value your feedback for service improvement.

We hope you'll consider giving us another chance in the future.

Kind regards,
Team WSO

Rated 5 out of 5 stars

Great prices!

They have great prices and fulfil the deliveries within the time frame presented. Highly recommended.

October 13, 2023

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