We commissioned a Level 3 survey and later a few follow up reports from Watsons and were extremely happy with all the results. All our reports were completed very quickly. They were clear, thorough, a... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I would recommend Watsons. I spoke to Joseph who was really helpful in advising what level survey would be best for the property we were buying & he didnt just adv the most expensive one which... See more
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Found this company through the RICS site, we received an online quote and once we went ahead we were updated at each stage along the way. They were quick to sort a survey with the vendor and we go... See more
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We had Tess Thomas to do our survey. Tess confirmed the appointment the day before, Ms Thomas was on time and brought all relevant equipment for the visit. She explained the process clearly prior to... See more
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Company details
- Chartered Surveyor
- Commercial Agent
- Property Management Company
- Real Estate Agents
- Real Estate Appraiser
- Real Estate Surveyor
Written by the company
If you’re considering purchasing a new property, at Watsons we always recommend commissioning your own independent home survey, which will provide you with a clear understanding of the property’s condition. By having a professional inspection completed, you’re essentially avoiding any additional costs, stress and hassle further down the line, as the survey can help you avoid surprise additional costs for repairs. We are experts in all aspects of property ownership and tenancy in both the residential and commercial markets. Offering you a wide range of surveys and a competitive valuation on your property. We are Chartered Surveyors (Residential & Commercial), Estate Agents (Sales & Lettings), and Property Management Agents. We also offer Building Services We work with a vast range of different clients from individuals through to large organisations to provide tailored property solutions. Established in 1890, we have developed a loyal client base which spans both the private and public sectors.
Contact info
18 Meridian Way, NR7 0TA, Norwich, United Kingdom
- 0333 220 1234
- survey@watsons-property.co.uk
- watsons-property.co.uk
4.6
Excellent
849 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Very responsive and a quality report on…
Very responsive and a quality report on completion
May 20, 2026
Reply from Watsons Property Group Limited
Thanks Phil. Much appreciated!
Very quick and efficient service
Very quick and efficient service. From initial contact to sending the report within 2 days of survey being completed. Pleased with the service.
May 14, 2026
Reply from Watsons Property Group Limited
Thank you for taking the time to post your feedback, Christiana. We really apprecaite it.
Reply from Watsons Property Group Limited
Thank you for your comments, Christina. Much appreciated.
Brilliant in depth survey
Brilliant in depth survey, communication from start to finish was great too. Portal easy to use.
May 12, 2026
Reply from Watsons Property Group Limited
Great feedback, Emily. Thank you for taking the time to post!
We had a positive experience
We had a positive experience with the Watsons survey company overall. Special thanks to Sophie Morton-Crate for arranging our survey appointment.
The actual appointment took place a little later than we originally expected, but we understand that coordinating a suitable date between all parties can take time.
The application process itself was very straightforward and easy to complete via their website - simply enter your details along with the seller’s/estate agent’s information, and everything was clear from there. Communication was professional and the process felt smooth overall.
We have received our report 1 week later from the survey appointment which is very reasonable. The report contained all the needed details with photos.
Very happy and would recommend Watsons.
May 6, 2026
Reply from Watsons Property Group Limited
Thank you for your very detailed feedback, Tereza. We really appreciate your comments and recommendation!
Complicated
The report, once received, was good and comprehensive however, the booking process was very long and complicated and the online portal isn’t well presented. I was also promised to receive my report on a specific day which did not happen. I had to chase twice before report was sent.
May 5, 2026
Reply from Watsons Property Group Limited
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the report itself good and comprehensive.
We are sorry, however, that the booking process felt long and complicated, and that the online portal did not meet expectations. Our aim is to make the booking process as clear and straightforward as possible, so we are disappointed to hear that this was not your experience.
We also apologise that the report was not received on the day you were expecting and that you had to chase for an update. We appreciate how important clear communication is during the process, and your comments have been shared with the relevant team so we can review what happened and identify where improvements can be made.
Thank you again for your feedback, which is very helpful in improving the service we provide.
Excellent Detailed Survey
Survey was conducted on time. Report from survey was produced on the next working day. Survey was very detailed. Highlighted faults from urgent to things requiring action that needed to be completed. Easy to follow with photos to illustrate problems.
May 18, 2026
Reply from Watsons Property Group Limited
Thank you for your feedback, Marilyn. Much appreciated.
Satisfactory service
Used both email and e-platform to communicate with us. Quick turnaround time. Survey report (level 2) was available in one day after the survey was done.
May 7, 2026
Reply from Watsons Property Group Limited
Thank you for posting, Betty. Appreciated.
Professional service
Good booking system. Comprwhensive survey document, would recommend.
March 31, 2026
Reply from Watsons Property Group Limited
Thank you for your feedback, Mark. Much appreciated.
Watson's for Valuation, spot on
I needed a valuation for CGT purposes. Found Watson's on a search and filled out the online form. From there, they have been spot on. Had a call back within 30 minutes to discuss the needs, pricing, and arrangements. The online payment and portal they use provides excellent detail on where we're at in the process. Everybody I spoke to was excellent and the surveyor who came round was friendly and professional, and I received my report within 3 working days. Overall I cannot complain and highly recommend.
May 11, 2026
Reply from Watsons Property Group Limited
Thank you for your detailed feedback, Jake. We really appreciate you taking the time to post your comments, and for your recommendation1
Reply from Watsons Property Group Limited
Thank you for your feedback, Sonia! Much apprecisated.
Quick and efficient - highly recommend
Great experience with Watsons.
From start to finish they were efficient, helpful and kept us up to date with the portal you get access to.
The house we are buying had the survey take place on a Tuesday and by Wednesday lunch time we had the report back!
May 6, 2026
Reply from Watsons Property Group Limited
Thank you for the recommendation, Milly! Much appreciated.
Very swift response times
Very swift response times. Our survey was booked in promptly and well communicated throughout. The survey itself was detailed and informative.
May 1, 2026
Reply from Watsons Property Group Limited
Great feedback, Louise. Really appreciate it.
Reply from Watsons Property Group Limited
Thank you for post your feedback, Amy. Much appreciated.
Great communication
Joe got in touch with me the same day of my enquiry and forwarded all the information I would need! He was prompt with his replies and made the whole process hassle free.
May 5, 2026
Unprompted review
Reply from Watsons Property Group Limited
thank you for taking the time to post your feedback. Much appreciated
I’ve just conducted a survey with…
I’ve just conducted a survey with Watsons and I am perfectly happy with the document they provided me. It was exactly what I expected, therefore I am pleased with the quality of their service.
May 1, 2026
Reply from Watsons Property Group Limited
Thank you for taking the time to post your feedback. We really appreciate your comments.
Recommended
Information was clear, survey carried out and the report came back the next day. Would recommend
April 30, 2026
Reply from Watsons Property Group Limited
Thank you for your recommendation. Much appreciated.
Great service
Great service in arranging a speedy survey and a comprehensive report also received in good time.
May 7, 2026
Reply from Watsons Property Group Limited
Thank you for taking the time to post, David. Much appreciated.
Reply from Watsons Property Group Limited
Thank you for the recommendation, much appreciated.
Could not speak more highly about the…
Could not speak more highly about the service from Watsons, great flexibility, quick turnarounds and a really helpful conversation from the surveyor, thank you
April 20, 2026
Reply from Watsons Property Group Limited
Fantastic feedback, thank you for taking the time to post, Alice! We really appreciate it.
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