We commissioned a Level 3 survey and later a few follow up reports from Watsons and were extremely happy with all the results. All our reports were completed very quickly. They were clear, thorough, a... See more
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If you’re considering purchasing a new property, at Watsons we always recommend commissioning your own independent home survey, which will provide you with a clear understanding of the property’s condition. By having a professional inspection completed, you’re essentially avoiding any additional costs, stress and hassle further down the line, as the survey can help you avoid surprise additional costs for repairs. We are experts in all aspects of property ownership and tenancy in both the residential and commercial markets. Offering you a wide range of surveys and a competitive valuation on your property. We are Chartered Surveyors (Residential & Commercial), Estate Agents (Sales & Lettings), and Property Management Agents. We also offer Building Services We work with a vast range of different clients from individuals through to large organisations to provide tailored property solutions. Established in 1890, we have developed a loyal client base which spans both the private and public sectors.
18 Meridian Way, NR7 0TA, Norwich, United Kingdom
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Reply from Watsons Property Group Limited
Really great. Very thorough and professional. Report was given to us the day after the survey was carried out, so very quick indeed!

Reply from Watsons Property Group Limited
Great response and communication. Worked to undertake survey asap with a cancellation slot

Reply from Watsons Property Group Limited
I would recommend Watsons.
I spoke to Joseph who was really helpful in advising what level survey would be best for the property we were buying & he didnt just adv the most expensive one which i appreciated!
When we received our report it was very clear and easy to understand
Will definitely use them again in the future if we need another one! :)

Reply from Watsons Property Group Limited
Easy to communicate via email and very responsive. The survey took longer than the expected 7 working days which was frustrating, but it was resolved quickly.

Reply from Watsons Property Group Limited
Great service! Quick and responsive, and the report was sent through quickly. Would recommend and use again :)

Reply from Watsons Property Group Limited
Thank you for doing my survey it was very thoroughly done and I am very happy with my resaults. I would recommend Watsons without hesitation.

Reply from Watsons Property Group Limited
Watsons have been great for our survey on a potential property purchase. Very easy to get in touch with to arrange the survey, the surveyor called me the following day to give me a general overview of what he had found which was great . The survey itself was carried out on a Thursday and we received the full report the following Monday. The report is very detailed with lots of advice and we were encouraged to call them up if there was anything we needed explaining. Great service and I would definitely recommend them .

Reply from Watsons Property Group Limited
full and comprehensive report received in a timely manner

Reply from Watsons Property Group Limited
As first time buyers, we were nervous about the whole process. We put an offer on a house in Sheffield which on the surface looked great. When the report came back, it was filled with unexpected problems. With our heads in our hands, we thought we were doomed. Our surveyor, Andrew, was incredible - he gave us a call and spoke through all our concerns and questions about the report and the house, what's common and uncommon, and what could be extensive work. He gave us his time on a Friday afternoon and was answering all sorts of questions for a good 30 minutes.
I cannot recommend this company, and Andrew in particular, enough, especially if you're a first time buyer.

Reply from Watsons Property Group Limited
Detailed report!!! Very easy to understand as well. You have my 💯. You satisfied my curiosity.

Reply from Watsons Property Group Limited
An excellent service. Quick response to request for a survey. Watsons were quick to arrange a date. Cannot fault the detail of the report and great to have photos of the areas written about. Thank you so much.

Reply from Watsons Property Group Limited
Very quick and responsive, communicated clearly when survey was booked and the report came through the next day. Very happy with the service I received and felt easy to access what I needed on my online account.

Reply from Watsons Property Group Limited
My level 3 survey was a very detailed and in depth report that helped make informed decisions. Andrew called me to run through a few queries and further discussed points raised. He was very helpful and I would recommend!!

Reply from Watsons Property Group Limited
Professional and informative. Telephoned report overall condition.

Reply from Watsons Property Group Limited
Efficient service, excellent report, and a friendly and approachable surveyor.

Reply from Watsons Property Group Limited

Reply from Watsons Property Group Limited
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