Watsons Property Group Limited Reviews 

Watsons have been an excellent choice for my Level 2 House Survey. An initial phone call from them was very useful to determine the type of survey that best suited my needs. They were able to schedule a time almost immediately. Gavin Paul carried out the survey and was thorough, approachable and detailed, explaining any issues clearly and identifying actions that could be taken. I found his advice very helpful and was grateful for the time and care he put in. The survey report was produced within a short timeframe after the visit and I am able to follow up with any questions arising from this report if I have them.

Found this company through the RICS site, we received an online quote and once we went ahead we were updated at each stage along the way. They were quick to sort a survey with the vendor and we got our report back within 24 hours of them being at the property.

Everything was explained really clearly within the report, and it has helped us understand what to expect in terms of routine maintenance too.

Joseph was extremely helpful too, making sure any concerns we had were looked at whilst the surveyor was at the property.

The company was very thorough and helped us a lot with the decision making process. The team was very contactable and helpful.

I’m moving to a new area and chose Watsons as they were the cheapest. I have been very impressed by them. My survey report was thorough and the surveyor, Mark, went above and beyond to explain his findings to me. The admin side was also very efficiently dealt with by Amber. I would highly recommend them to anyone.

Brilliant!!
Ian Frost called me on completion of the survey to talk me through it - well before the publication of the report.
Ian was professional and really knowledgeable and reassured me there were no adverse findings etc.
The Report is top quality, and includes photographs of the subjects the report explores - really well written on plain English etc.
Can't recommend enough!!
Grant Falconer.

Helpful staff, great communication and excellent service.

very good, very detailed report with very fast turn around HIGHLY recommend

Excellent communication and a well detailed report

Comprehensive report which is useful in our planning

I'm one of 42 leaseholders who live in a building managed by Watsons .
We were served with an invoice for our 2026 service charge which was incorrect- after several requests and complaints ' without prejudice ' they stated , they are now sending us the correct invoices- as usual their communication and customer care us appalling.

Very pleased with this company. We have used them 2 times and both times the have given a very detailed report with photos of things flagged up .
The report is clear and easy to read.
We trust this company to do a good job.
We would recommend them.

Really good company with excellent service. Amber was extremely helpful with all my queries and bookings. Highly recommend.

Great team to approch.brilliant service

Inaccurate valuation and poor inspection.

Unfortunately, our experience with this valuer was very disappointing.

The valuation significantly understated the value of our commercial haulage site and contained clear factual inaccuracies, including incorrect assumptions about on-site infrastructure and contamination risk. Key commercial features of the property were not properly reflected, and inappropriate comparables were relied upon.

We later obtained an independent valuation through another lender which identified the site correctly, used relevant commercial comparables, and produced a substantially higher and more credible valuation.

Despite being provided with evidence and detailed feedback, the original valuation was not revised. This caused unnecessary delays and complications in our lending process and money spent to the air..

Based on our experience, we would recommend extreme caution when relying on this valuer for commercial or mixed-use properties.

Clear, detailed report. Highlighted the key merits of and concerns over the property in an easy-to-read form, and the surveyor was happy to talk further over the phone.

Comprehensive and easy to read survey report

Fast, efficient service at a reasonable price.

They missed multiple issues that a competent level 3 surveyor shouldn't have missed. These include:
- lintel failure on ALL windows (walls given green level 1 rating)
- subsidence in multiple areas of the house (walls given green level 1 rating)
- major roof issues including significantly damaged membrane, no loft insulation (eaves were blocked up and clearly visible but roof given level 1 green rating)
- poorly built conservatories
- significant damp
- and other structural issues!

Taking court action against them - high value claim work all of their omissions.

All of these issues have been confirmed by my insurers loss adjuster (subsidence), a structural engineer and an expert witness surveyor yet Watsons deny they are at fault. They have been a nightmare to deal with. When you buy a house you trust a surveyor but we were let down by this company and we are now paying the financial price.

I made a claim to CEDR but they were useless, and in and event are not assessing breach of contract which is the basis of my county court claim. Furthermore CEDRs limit of £25k is well below the value of my claim against Watsons.

Quick and had all the inforamtion we needed.