Watson Woodhouse looked after the sale of one house and the purchase of another. It was an excellent service. Alisha Stevenson made what is normally a stressful situation bearable with her profession... See more
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Watson Woodhouse Solicitors specialise in “LEGAL AID” areas of law with particular emphasis on helping vulnerable clients in ; Criminal Defence Civil Claims and Complaints Housing Law Family Law Mental Health Law We also have a specialist Conveyancing Department and Employment Law, although this is private work; commercially paid and not legal aided. OUR AIM: is to be the leading law firm in the North East delivering “Justice for the people”. We provide legal support to people who are in receipt of a low income, benefits or are considered to be vulnerable. We do this by listening, understanding the personal impact on you and your family, and advising on the best outcomes for your legal problems. We really are changing lives through integrity and trust. To ensure we’re accessible to those in greatest need, you’ll find us on your local high street, not fancy industrial parks or office buildings, we have 9 local offices across Middlesbrough, Redcar, Stockton-on-Tees, Darlington, Northallerton and Harrogate.
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96-98 Borough Road, TS1 2HJ, Middlesbrough, United Kingdom
Replied to 83% of negative reviews
Typically replies within 24 hours
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DO NOT USE THIS COMPANY! The worst communication I have ever experienced from a company! They don’t care about you or the dream family home you are buying. They told us the purchase of our new family home was delayed due to contracts with another company. Two months down the line this process wasn’t completed and now they want over £600 to complete this after us paying the final invoice that we were told
On two occasions included all fees for the services that had been provided to us. We are now being threatened after 4 months and told if we don’t pay this our home isn’t in our name. I repeat again DONT USE THIS COMPANY! utter waste of time and money. And not what you expect from a “local” company
Was very happy and satisfied, lovely lady first time meeting would highly recommend

Reply from Watson Woodhouse Solicitors
Worst solicitors ever.gave wrong advice.seems they were working for the other side.no follow ups.seem not to care how this affects peoples lives.will never use them ever again.

Reply from Watson Woodhouse Solicitors
Staff were lovely from start to finish.Answered messages straight away.I will be recommending them to my friends.Also cheaper than other solicitor

Reply from Watson Woodhouse Solicitors
Where do I even start, changing solicitors twice within a year to be told nearly at the end of my case they can’t represent me anymore.. totally incompetent but they made sure they took all the money off my legal aid certificate thought made sure they got paid for the pointless work they did carry out. Was told but the unprofessional staff they didn’t have the staffing to finalise which is probably rubbish with a form of this size. Absolute joke of a company and defiantly wouldn’t use them for family law full stop!! This was the Middlesbrough office. I have made a complaint heard nothing back they are not interested in anything accept taking your money. I was even refused my legal aid certificate until the said staff member went to her boss. It’s mine they can’t do that. Let’s just say I had it within 10 minutes but I’m not allowed it I was told abruptly! Have all emails to prove what I’m saying! After I’ve seen Watson woodhouse reply I have actually complained through the correct procedures and not heard a single thing off them till this reply today!

Reply from Watson Woodhouse Solicitors
First visit to Stockton office, excellent Customer Service, Ben Ballantyne assisted with the help I needed very efficiently, he went over and above to help, will be my number 1 choice in my future dealings in Business, reception staff also excellent.

Reply from Watson Woodhouse Solicitors
This is the third time I have used Watson Woodhouse Solicitors regarding property purchase and sale. Feel very confident with them, first class service at a very competitive price.

Reply from Watson Woodhouse Solicitors
Exceptional attention to detail and fast turnaround for my property transaction.
Very please with the service and quick communication to complete transaction.

Reply from Watson Woodhouse Solicitors
They helped me sell my property and I had no issues. The progress was very straightforward and they kept me updated throughout.

Reply from Watson Woodhouse Solicitors
Good service
It was my first time buying a property Alisha Stevenson was very helpful also she was really responsive and professional

Reply from Watson Woodhouse Solicitors
We used this company for an article 2 inquest that was held over an 8 day period after being prepared for for over 3 years. Our solicitor was Lois Hepworth and she was amazing. She was so supportive and informative of the process as we had no knowledge of them and how they work. She was also very sensitive to us and comforting and it has been a pleasure to have her on our legal team. Herself and our barrister Ffyon Reilly helped us with such a difficult time and they made it easier by being lovely women and amazing at their job. I would not hesitate to use this firm again and would recommend them in a heartbeat, especially Lois. Thank you again for all your hard work and help.

Reply from Watson Woodhouse Solicitors
Watson Woodhouse looked after the sale of one house and the purchase of another. It was an excellent service. Alisha Stevenson made what is normally a stressful situation bearable with her professionalism. She is easy to talk to,
She made herself available when she could and always returned a call when she couldn't. Good value for money.

Reply from Watson Woodhouse Solicitors
I have just used Watson Woodhouse for my conveyancing in my recent house sale. It was a total of 3 months from 1st hitting the market to completion and key handover. The services provided by Katie Gibson and Livvie Pruden were exceptional, keeping me in the loop and updated. 🌟🌟🌟🌟🌟services.

Reply from Watson Woodhouse Solicitors
Alisha Stevenson has just dealt with the sale of a property for me, even though it took a long time to complete this was not down to Alisha, l found her very professional and thorough, she is also punctual on answering all emails, l have used Watson and Woodhouse many times in the past and would highly recommend them, great staff, great service.

Reply from Watson Woodhouse Solicitors
Sarah, Kirsty & Laura have helped me through the hardest time of my life. Their attention to detail, professionalism, empathy and kindness will be something that will stick with me forever.
At the beginning of my case, Sarah was still training and I have watched her turn into the most fantastic solicitor that the North East has ever seen. Her work ethic is shown through the results she achieved for clients.
Kirsty has been faultless throughout and her support and genuine care for me as a human being never went unnoticed.
Watson Woodhouse will be a solicitors that I continue to recommend to anybody I cross paths with and I cannot fault a single instance throughout the 4 years I have been a client.
Many thanks as always guys, it has been an absolute pleasure.

Reply from Watson Woodhouse Solicitors
Absolutely outstanding performance! If you are buying or selling a house, you need Watson and Woodhouse to do the conveyancing for you. Alisha Stevenson acted on my behalf for the purchase of my home and she completed the work in five weeks! Every other solicitor I approached said it would take twelve to sixteen weeks! I cannot say thank you enough times. Excellent communication. Excellent documentation. Excellent work. I highly recommend Watson and Woodhouse if you are considering buying or selling your house.

Reply from Watson Woodhouse Solicitors
I couldn’t have asked for a better experience with Watson Woodhouse for the conveyancing of my new home! Alisha Stevenson was not only professional but also incredibly friendly, keeping me informed at every stage. The entire process was smooth and stress-free. I wholeheartedly recommend their services!

Reply from Watson Woodhouse Solicitors
We used Watson Woodhouse for the sale of our home and purchase of our new bungalow. We would like to thank Katie Gibson, Jackie Howard and Livvie-Mae Pruden for all their help and support during this long process which was delayed by an issue with our vendor’s solicitors. The ladies acted with patience and kindness and were totally professional at all times. Thank you all so much.

Reply from Watson Woodhouse Solicitors
Had fantastic help from start to finish, would highly recommend. All the team were amazing, special thanks to Sarah Smith, nothing was ever too much trouble.

Reply from Watson Woodhouse Solicitors
My experience with Watson Woodhouse, Sarah Smith especially was outstanding. Sarah listened to me and give nothing but reassurance throughout my case. Visiting the Middlesbrough office for meetings at times, I was welcomed with a lovely reception. Having not being involved with a solicitor before I was scared but I will forever be grateful for this period of having the help and guidance of Sarah and the firm. She made it clear not only of the positives throughout the case but also what negative results that could occur so I wasn’t given false hope.
Thank you!

Reply from Watson Woodhouse Solicitors
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