I have used Waveney Windows many times and have just had my conservatory replaced by them. Every one of the team have been lovely and all of them worked really hard to get the job completed in ve... See more
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I have used Waveney Windows many times and have just had my conservatory replaced by them. Every one of the team have been lovely and all of them worked really hard to get the job completed in ve... See more
Company replied
Helpful advice as to replace an old conservatory roof with a new tinted glass replacement. Gary was great with costing it up and explaining the process. Roof installed 6 weeks later. Fitters did an ex... See more
Company replied
We recently had Waveney Windows replace our conservatory roof for a warm roof. We are more than pleased with the result. The entire team from Mark, who made the initial visit, to John the Manager, Kei... See more
Company replied
We recently had our rotten porch windows replaced to new UPVC windows and we are very pleased with the work that has been completed. All staff members were very helpful and friendly. Would highly reco... See more
Company replied
Waveney Windows Ltd was established in 1977 and has been carrying out installations ever since. A family-owned business, we have been serving clients throughout Suffolk, Norfolk, East Anglia and parts of the UK. We genuinely take pride in the high quality of our products and the commitment of our staff, who provide excellent customer service. Get in touch to learn more about our products. In 1996 we joined the Consumer Protection Association (CPA) and became able to provide our customers additional protection in the form of an insurance-backed guarantee on all our products. The CPA is an independent and highly regarded trade body that also provides us with a quarterly report of feedback obtained directly from our customers. By constantly acting on this feedback, to date, we have maintained exemplary grades, which helped us win the CPA National Consumer Protection Award in 1999, and we will safeguard our valued reputation into the future.
Unit 6 Halesworth Business Park, IP19 8QJ, Halesworth, United Kingdom
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Fantastic customer service by the team. Efficient and very helpful with a large window and door order. Couldn't recommend highly enough. My father has used Waveney Windows throughout his fitting career, and he wasn't wrong with his recommendation. Superb service.

Reply from Waveney Windows Ltd
All the representatives and fitters were extremely helpful, polite and punctual. The work was carried out to a high standard.

Reply from Waveney Windows Ltd
We have had Waveney Windows both build our conservatory and fit a new back door; on both occasions the work has been first class - fast, efficient and top quality for a fair price. Their service is friendly and efficient; we have just has a repair made after a small leak developed in the roof (our fault - we should have got to the moss sooner); Dave came quickly and fixed it under guarantee. We thoroughly recommend them

Reply from Waveney Windows Ltd
Great service from sales fitting and customer service excellent work

Reply from Waveney Windows Ltd
Brilliant service from the outset with Nigel helping us with our options through to final fitting by Stefan, a workman with the best work ethic I have come across for a long time.

Reply from Waveney Windows Ltd
Thank you everyone at Waveney Windows for the excellent service we received. From the first point of contact to completion the service was seamless and totally professional. The work carried out by our installer was perfect, clean and tidy. The quality of the doors and windows are also very good.
Can't recommend them enough.

Reply from Waveney Windows Ltd
Despite the dreadful weather the guys that carried out the work (roofline replacement) were unfailingly cheerful and worked solidly bolstered up by the copious mugs of tea I happily provided! The scaffolding that was arranged was delivered and erected the day before the fitting, again in diabolical weather and again bolstered up by the copious mugs of coffee! Good job all round, thank you.

Reply from Waveney Windows Ltd
The entire process end to end was first rate….the workmen were highly professional, knowledgable and pleasant.
The end result looks fantastic. Just can’t fault the service. Which is a rarity nowadays.

Reply from Waveney Windows Ltd
Lovely, helpful installers that were a pleasure to have around.
I had Evolution windows installed, and these have exceeded my expectations.
I'm one happy customer!

Reply from Waveney Windows Ltd
for a start you can tell the people you sell to that the ins is not worth the paper its written on. i have being trying to resolve a leek on the box guttering for 4 year. i do have a 10 year ins policy. today i came out of hospital to find a letter on the mat saying they are are done trying to fix it ?? this prob has being here since the day the job was done. from July 2019 to now still on going. management is a prob you phone them but they don't ring back . takes an age to get a response. if box guttering had being put up as per drawings i would not have had this prob. i am 70 odd year old with very poor health. I think they are hoping ill pop my clogs so they don't have to do the job properly. if you have any since give this firm a miss.

Reply from Waveney Windows Ltd
Really poor experience with this company. Fitters were very nice and competent, but communications within the company meant that they did not address both the wrong order and that the double glazing in my door was smeared internally within the glass. Despite attempting to inform them, they did not address this and threatened to take me to court because I wanted it rectified the inadequate quality before paying in full. Very aggressive behaviour meaning it has taken me a while to write this review (since 2021). I would never use such a company again and thought to warn prospective customers.

Reply from Waveney Windows Ltd
We had 2 windows and 1 door fitted,everyone that we delt with from the rep to the fitter was very professional and friendly.Jason the fitter done an excellent job and left no mess.we would recommend Waveney Windows to all our friends.

Reply from Waveney Windows Ltd
We had French doors fitted, everyone we delt with was very friendly and professional, the two guys that fitted the door did their best to keep the mess to a minimum and were very hard working friendly they cleaned up afterwards…thank you very much everyone, would definitely recommend you and use you again 👍

Reply from Waveney Windows Ltd
Nice quick and easy process, windows great quality and fitting was done quickly and smartly. Thanks

Reply from Waveney Windows Ltd
Clear communication from everyone involved Professional, friendly, tidy, hardworking team. Exceptional standard of workmanship in all areas. Well worth the money. Really pleased with new conservatory roof. So glad we selected this company. Definite 10 out of 10.

Reply from Waveney Windows Ltd
A great experience.
Everyone we have spoken to on site or at our home - the people who visited to quote and measure measure up, the fitter and the receptionist - were all warm and friendly.
We were able to find windows that looked like painted wood and not plastic (perfect for our home). There was no pushy sales technique and the windows were ready to supply and fit sooner than estimated, which was great!
I can’t believe the fitter managed to fit all the windows so quickly and by himself.
The windows are great quality and just what we were looking for.
The only challenge is that the windows we haven’t replaced now look even worse by comparison, so we are going to have to call out Waveney Windows again to get another quote!
Thank you Waveney Windows for your great service.

Reply from Waveney Windows Ltd
I have used Waveney Windows for all my doors and window requests over the years. My latest, very large window has been fitted, and I am very pleased. The window was old. I had draughts, bugs and slugs getting through gaps and condensation in the units. The window now looks lovely. No draughts, very clear, and the flower glass panels look great! The team was brilliant, very professional, and everything was left beautifully tidy!

Reply from Waveney Windows Ltd
Great team of professionals. Very quick to answer my problem and sort it out. Seemed that they were really concerned about my problem and over happy to help me get it sorted.

Reply from Waveney Windows Ltd
Waveney windows did a great job replacing our eleven windows which look fantastic.Stefen the enstaller was very polite and really knows his stuff.

Reply from Waveney Windows Ltd
Decent friendly company, they do a good job for a fair price and have good follow up support. This is the second time we have used Waveney Windows, the first for more extensive works. They would get a full 5 stars but for the delays first time round; that said we used them again and certainly not rule it out in the future.

Reply from Waveney Windows Ltd
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