Memoria Waveney Crematorium & Memorial Park Reviews 179

Waveney Crematorium -such a wonderful place- quiet and peaceful. It's a pity we were not able to linger longer due to Covid. We had arranged for a series of photographs to be shown during a piece of music. Unfortunately because the sun was shining through the window it did obscure some of them when recording the video. Apart from that everything was perfect

It was a real pleasure from start to finish with what rosedale had done for the passing of my dad.nothing was to much they went above and beyond for him and us.the service at the crematorium was beautiful so is the actual place it’s self.I will highly recommend them and the crematorium which I already have been doing.Thank you again all,at this very difficult time x

Lovely location but no directions as to where to go to wait for "things to happen" so we kind of had to amble over when saw the hearse arriving then was a bit of to do over who was going in first etc. Would have been nice to have been met by someone or given some guidance beforehand. Wrong version of chosen song was played at end (not sure where fault lies - with funeral director or with crematorium). No sign of any crematorium staff.

Had my dad's funeral here yesterday the venue is lovely having dad's photo displayed on the TV screens was a lovely touch the whole setting was perfect everything went very smoothly and we were very well looked after all I can say is thank you thank you for everything.

Had my daughter service here 2 weeks ago it was a lovely send of for a very special daughter and everything we wanted was perfect in lovely surroundings

On my father's parting this world his wishes were for a no fuss, no service funeral ~ just cremate me and be done with it! We honoured his wishes with the help of Waveney crematorium, thank you very much for your services.

All the staff were very considerate and supportive. They made the strain of the day more bearable

The facilities could not faulted. If I was only commenting on my father's service, then I would have given 5 stars. It went very smoothly, everybody that had to watch online said how clear the sound and visuals were and felt like they were a part of the service.

They working together between the funeral directors and crematorium was seamless. They accommodated our request to have a drink and snack in a bag for people to take away, which is what our father would have wanted.

The only aspect that could have been better, was when my partner phoned to ask for their help regarding 'ashes in art' jewellery; this response was not helpful or accommodating, however, the funeral directors then managed this in a helpful and respectful way.

I didn't take much notice of the grounds, however, at a glance, they looked lovely.

The buildings and surrounding gardens are lovely. The chapel is as it should be. We were going to follow the casket in. The staff just before the casket arrived realised they had not carried out their Track and Trace methods. They then caused chaos by rushing us into the foyer by raising their voice to the attendees about what to do and where, which served to cause confusion and upset. Instead of calmly (and earlier) calling the attendees in, in an orderly fashion, they rushed around saying "do this, do that" - which most of the attendees did not hear or understand.
Going into the actual chapel was fine, except we do feel signage for seating, (as you are restricted to one side) should be clearer or the Chapel staff ensure the Chief Pallbearer, shows people to their seats. Confusion arose again here, which prevented the closest members of the family from hearing the entry music at the start.
As you know, attendees are not necessarily thinking clearly, especially the older generation and we do think your staff on the day failed in their clarity and courtesy with our attendees.
Yours - Peter and Janine Jarrett

Lovely Chapel grounds are amazing. It's a beautiful place to say goodbye to your loved ones.

The ceremony was well executed and handled so sensitively. Given the challenges of the times it was exemplary.

Recently had my mum cremated at this lovely peaceful memorial park. The service was lovely and just perfect.Sue the celebrant was lovely.

The support and service my family received from Waveney Crematorium and memorial park was wonderful.

They made a very difficult day as easy as possible, nothing was too much trouble for them.

Lovely setting, very professional

A beautiful setting...
Such an incredibly difficult time with so many emotions and challenges to deal with, but for a moment, standing in the tranquil gardens, watching the sun break through the clouds and the sky divers sail through the sky, a smile came with that certainty that we chose exactly the right place to say goodbye...
Thank you to all involved.

Lovely peaceful and immaculate