Memoria Waveney Crematorium & Memorial Park Reviews 

179
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Funerals at the Waveney Memorial Park and Crematorium could be better managed. After my brothers funeral, I gave some feedback, but their reply left me feeling that they hadn’t listened to what I said... See more

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Rated 3 out of 5 stars

I attended a cremation for the first time at this location today (19 July 2017) and whilst i was impessed with the buildings and grounds I was far from impressed with the unbearable heat in the chapel... See more

Company replied

Rated 3 out of 5 stars

sadly attended another service at Ellough.Again there were a considerable amount of people who could not get in the place due the the totally inadequate amount of seating. This is not the fir... See more

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Rated 3 out of 5 stars

The buildings and surrounding gardens are lovely. The chapel is as it should be. We were going to follow the casket in. The staff just before the casket arrived realised they had not carried out... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Beautiful Memorial Park in stunning surroundings offering Cremation and Internment options with excellent customer service levels


Contact info

2.8

Average

TrustScore 3 out of 5

179 reviews

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No recent history of asking for reviews

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2.8

All reviews

(179)

1 review in the last 12 months

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Rated 5 out of 5 stars

Wonderful place

Wonderful place, service and environment was perfect for my partner's funeral, lovely staff, clean and tidy and did not feel rushed to get in and out of place, at a sad and upsetting time the perfect place as so welcoming and calm, thank you for making a place were nothing is to much trouble at a time when I needed it.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

The lady on the phone when I first…

The lady on the phone when I first enquired was clear with information and was so understanding and kind which is just what you need when going through this awful situation.
I was in formed by phone the day my dad's cremation would take place.
When I went to pick up my dad's ashes the lady was 5star couldn't believe how kind she was explained that my dad had been treated with the upmost respect. Really put my mind at ease.
Thank you so much for making a horrible situation run smoothly and being so so kind.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Calming

Calming, clean & pleasant surroundings- all you can ask for at such a difficult time.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy with this place … 100% Dignity

Extremely happy with this place relaxing atmosphere, we had the place all to ourselves as they allow a timescale which was very adequate before the next service The gardens are beautiful & all went very well with the service. Very clean & professional thankyou very much.

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

The system in place is so simple and…

The system in place is so simple and easy to use that even when we was grieving it was sorted very quickly with no complication with the one phone call, so it made the whole process less daunting at the horrid time of losing our dear mum
Regards Tony shaw

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful place

Beautiful place. Everything went smoothly. Everyone polite and professional. Could not have been better. Just a bit chilly in the cold air and the wind blows under the panels when people are leaving the Crematorium and you are waiting to greet them, but that is down to the weather

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

Everything was 'seamless' and understated

Everything was 'seamless'. To be honest we barely noticed what the crematorium did; that is the mark of really efficient and professional service. The venue is clean, comfortable and peaceful and I enjoyed how everything was handled so much that I would definitely use this crematorium again and recommend to friends and family.

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Waveney Crematorium

We held services for both my parents at Waveney Memorial and I can wholeheartedly recommend it. The crematorium was spotless and the surroundings beautiful.

When my father passed away in December 2016, much of the landscape had only just been planted and it was nice to see how much this has come on when we held the ceremony for my late mother 3 years later.

If you are looking for a beautiful setting in which to hold your memorial service, you would be hard pressed to find a more tranquil location setting than Waveney.

November 9, 2019
Unprompted review
Rated 4 out of 5 stars

An incredibly tranquil and serene…poor webcast

An incredibly tranquil and serene setting for a crematorium. Easy access, ample parking, lovely gardens and beautiful interior. I would have given 5 stars if it wasn’t for the webcast. We paid for the webcast so relatives from overseas could watch the service. We also paid for a visual tribute. But the webcast did not show the screens for the visual tribute which was a huge shame as a lot of thought went into the pictures for the visual tribute.

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

All that we could have asked for.

In conjunction with Rosedale Funeral Home, we could not have asked for better service on the occasion of my uncle’s cremation. The building is bright and modern and set in very peaceful grounds. The ‘one hour time slot’ meant we were in no way rushed and were able to include all we wanted in the service. All in all, a highly professional and caring organisation to conduct proceedings on what was always going to be a sad day. Thankyou from all our family.

March 28, 2019
Unprompted review

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