Funerals at the Waveney Memorial Park and Crematorium could be better managed. After my brothers funeral, I gave some feedback, but their reply left me feeling that they hadn’t listened to what I said... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Funerals at the Waveney Memorial Park and Crematorium could be better managed. After my brothers funeral, I gave some feedback, but their reply left me feeling that they hadn’t listened to what I said... See more
Company replied
I attended a cremation for the first time at this location today (19 July 2017) and whilst i was impessed with the buildings and grounds I was far from impressed with the unbearable heat in the chapel... See more
Company replied
sadly attended another service at Ellough.Again there were a considerable amount of people who could not get in the place due the the totally inadequate amount of seating. This is not the fir... See more
Company replied
The buildings and surrounding gardens are lovely. The chapel is as it should be. We were going to follow the casket in. The staff just before the casket arrived realised they had not carried out... See more
Company replied
Beautiful Memorial Park in stunning surroundings offering Cremation and Internment options with excellent customer service levels
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very professional and respectful environment and service.
Lovely grounds and couldn’t be more grateful for the service we received.
This venue is very bright and airy it held over 200 people for our service
Wonderful place, service and environment was perfect for my partner's funeral, lovely staff, clean and tidy and did not feel rushed to get in and out of place, at a sad and upsetting time the perfect place as so welcoming and calm, thank you for making a place were nothing is to much trouble at a time when I needed it.
The lady on the phone when I first enquired was clear with information and was so understanding and kind which is just what you need when going through this awful situation.
I was in formed by phone the day my dad's cremation would take place.
When I went to pick up my dad's ashes the lady was 5star couldn't believe how kind she was explained that my dad had been treated with the upmost respect. Really put my mind at ease.
Thank you so much for making a horrible situation run smoothly and being so so kind.
Beautiful place.Great staff it was just what we wanted for the funeral.
Calming, clean & pleasant surroundings- all you can ask for at such a difficult time.
Extremely happy with this place relaxing atmosphere, we had the place all to ourselves as they allow a timescale which was very adequate before the next service The gardens are beautiful & all went very well with the service. Very clean & professional thankyou very much.
These emails asking how my purchase was for my dads funeral are upsetting and caless please stop
The system in place is so simple and easy to use that even when we was grieving it was sorted very quickly with no complication with the one phone call, so it made the whole process less daunting at the horrid time of losing our dear mum
Regards Tony shaw
Beautiful place. Everything went smoothly. Everyone polite and professional. Could not have been better. Just a bit chilly in the cold air and the wind blows under the panels when people are leaving the Crematorium and you are waiting to greet them, but that is down to the weather
Very helpful which made my part stress free thank you so much
Everything was 'seamless'. To be honest we barely noticed what the crematorium did; that is the mark of really efficient and professional service. The venue is clean, comfortable and peaceful and I enjoyed how everything was handled so much that I would definitely use this crematorium again and recommend to friends and family.
We held services for both my parents at Waveney Memorial and I can wholeheartedly recommend it. The crematorium was spotless and the surroundings beautiful.
When my father passed away in December 2016, much of the landscape had only just been planted and it was nice to see how much this has come on when we held the ceremony for my late mother 3 years later.
If you are looking for a beautiful setting in which to hold your memorial service, you would be hard pressed to find a more tranquil location setting than Waveney.
A lovely picturesque place and lovely room for the ceremony to take place in. I highly recommend this place
An incredibly tranquil and serene setting for a crematorium. Easy access, ample parking, lovely gardens and beautiful interior. I would have given 5 stars if it wasn’t for the webcast. We paid for the webcast so relatives from overseas could watch the service. We also paid for a visual tribute. But the webcast did not show the screens for the visual tribute which was a huge shame as a lot of thought went into the pictures for the visual tribute.
In conjunction with Rosedale Funeral Home, we could not have asked for better service on the occasion of my uncle’s cremation. The building is bright and modern and set in very peaceful grounds. The ‘one hour time slot’ meant we were in no way rushed and were able to include all we wanted in the service. All in all, a highly professional and caring organisation to conduct proceedings on what was always going to be a sad day. Thankyou from all our family.
Although it was such a sad day It was a lovely experience, very tastefully done. The staff were discreet but attentive. Thank you very much.
Lovely setting and we were very well looked after. The only downside and it’s only a small one is that the outside area where the family congregate after the service could be bigger especially in bad weather.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.