Memoria Waveney Crematorium & Memorial Park Reviews 

179
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Funerals at the Waveney Memorial Park and Crematorium could be better managed. After my brothers funeral, I gave some feedback, but their reply left me feeling that they hadn’t listened to what I said... See more

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Rated 3 out of 5 stars

I attended a cremation for the first time at this location today (19 July 2017) and whilst i was impessed with the buildings and grounds I was far from impressed with the unbearable heat in the chapel... See more

Company replied

Rated 3 out of 5 stars

sadly attended another service at Ellough.Again there were a considerable amount of people who could not get in the place due the the totally inadequate amount of seating. This is not the fir... See more

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Rated 3 out of 5 stars

The buildings and surrounding gardens are lovely. The chapel is as it should be. We were going to follow the casket in. The staff just before the casket arrived realised they had not carried out... See more

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Company details

  1. Events & Entertainment

Information provided by various external sources

Beautiful Memorial Park in stunning surroundings offering Cremation and Internment options with excellent customer service levels


Contact info

2.8

Average

TrustScore 3 out of 5

179 reviews

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No recent history of asking for reviews

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2.8

All reviews

(179)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great Service

Staff were polite from the second they answered the phone. They were very empathetic to my situation. I was kept informed of the process and the cremation was dealt with dignity and respect. Payment process was simple and only 1 form to complete. I cannot find any fault with Waveney Memorial they exceeded by expectations. My uncles ashes were in a lovely box which I can now scatter. I can not thank you enough.

November 9, 2018
Unprompted review
Rated 5 out of 5 stars

Truly wonderful service.

Truly wonderful service.

Attended a service to say farewell to a very close relative on Fri 19 Oct 2018. Wonderful setting and wonderful staff which made the moment that much more special coupled with a very warming civil celebrant who spoke so lovely and meaningful.

The staff were very kind, caring and display a lovely calming demeanour. A credit to Memoria. Thank you all.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

As a funeral director dealing with…

As a funeral director dealing with Waveney Crematorium I can honestly say that they are extremely helpful, professional, caring, nothing is too much trouble, the work that goes on behind the scenes to ensure everything is finalised for the funeral is second to none. The Chapel is immaculate and the grounds are kept to a high standard. I would personally like to thank, Richard, Steve, Gillian and Rob for assisting me in making every funeral I have with them run as smooth as possible.

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

An incredible bunch of people who more…

An incredible bunch of people who more than go out of their way to help in any way they can. They have enormous sensitivity, rapport and kindness. Nothing is too much and they genuinely want to help.
The memorial centre is a lovely place to go to and reflect. Beautifully laid out.

Thank you Gilian, Rob and team ....

October 15, 2018
Unprompted review
Rated 5 out of 5 stars

Professional

Nothing has been too much trouble for the staff. They made a very sad time stress free. Beautiful calm pleasant surroundings to sit relax and remember your loved one

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

Waveney Memorial Park & Crematorium in…

Waveney Memorial Park & Crematorium in conjunction with Rosedale Funeral Directors provided excellent support for the cremation of our father. We saw no other members of the public save for one woman tending a plot. The atmosphere was kind and generous as well as tranquil. The architecture, proportions, colour and space were delightful. The timings were impeccable, dignity was paramount and our natural inclination to walk the gardens afterwards was rewarded by a place coming to terms with the dead humanely and graciously.

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

My husband had a direct cremation…

My husband had a direct cremation yesterday the 1st August. No fuss no stress. Just myself and daughter there first thing in the morning at 8.30. This is what he wanted. Not knowing what to expect I was more than happy with the service that the staff and also the undertaker gave to John and us. Calm blue sky sound of water from the fountain what more could one ask for. They deserve much more than 5 stars. Keep up the excellent work. I know where I will be going when it is my turn. See you then guys.

August 2, 2018
Unprompted review

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