Memoria Waveney Crematorium & Memorial Park Reviews 

179
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Funerals at the Waveney Memorial Park and Crematorium could be better managed. After my brothers funeral, I gave some feedback, but their reply left me feeling that they hadn’t listened to what I said... See more

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Rated 3 out of 5 stars

I attended a cremation for the first time at this location today (19 July 2017) and whilst i was impessed with the buildings and grounds I was far from impressed with the unbearable heat in the chapel... See more

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Rated 3 out of 5 stars

sadly attended another service at Ellough.Again there were a considerable amount of people who could not get in the place due the the totally inadequate amount of seating. This is not the fir... See more

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Rated 3 out of 5 stars

The buildings and surrounding gardens are lovely. The chapel is as it should be. We were going to follow the casket in. The staff just before the casket arrived realised they had not carried out... See more

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Company details

  1. Events & Entertainment

Information provided by various external sources

Beautiful Memorial Park in stunning surroundings offering Cremation and Internment options with excellent customer service levels


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2.8

Average

TrustScore 3 out of 5

179 reviews

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2.8

All reviews

(179)

1 review in the last 12 months

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Rated 5 out of 5 stars

As a celebrant who takes many funerals…

As a celebrant who takes many funerals for bereaved families to conduct a service at Waveney is something I never have to worry about. Their professionalism, understanding and caring from ALL the staff is second to none. Having assisted at one of their Low Cost Funerals last week the family wrote to me after to say how much they appreciated everything that the staff did for them. Being understanding and patient and WANTING to help not just doing it as a job. Taking care of the facilities and the grounds its a pleasure to work alongside them all Breath of fresh air

July 29, 2018
Unprompted review
Rated 5 out of 5 stars

The Waveneymemorial

The Waveneymemorial
It was amazing,very friendly, very helpful,Couldn't do enough for you. The whole service was just outstanding A lovely nice place,very peaceful ,This was the best service i have ever been too.

I would highly recommend this place to anyone

May 18, 2018
Unprompted review
Rated 5 out of 5 stars

Very Professional Sensitive Service. Highly Recommend

Can not highly rate them enough. Amazing service. Very sensitive and empathetic but with a very professional approach. The gardens are stunning. Mums Funeral service was beautiful and all friends and family commented that it didn't not feel morbid more a beautiful celebration of mums life. Have spent a few afternoons up there and its such a tranquil peaceful beautiful calm place. 5 stars really not enough. Can not recommend Waveney Memorial and the staff enough.

May 10, 2018
Unprompted review
Rated 4 out of 5 stars

Very good venue and facilities

Very good venue and facilities, only reason for not giving 4 stars is the limited disabled parking spaces, given that many of those attending are likely to be elderly this could be improved.

May 7, 2018
Unprompted review
Rated 4 out of 5 stars

Very good building and grounds are kept…

Very good building and grounds are kept to a good standard.The area at the back with the pergola a welcome addition.It is a shame that the building is not bigger as we have been to at least three cremations where people had to stand in the entrance room.It would also be better if you had a separate exit to avoid any problems with incoming traffic from the next cremation service.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

The best you can hope for at a difficult time

Waveney Memorial provided us with the best service you could expect for such a difficult day. All went smoothly and according to plan. The follow up service was also very understanding to arrange a Memorial.

November 22, 2017
Unprompted review
Rated 5 out of 5 stars

Highly considerate staff.

I found from start, in every aspect, the treatment and consideration from all staff was and still is 100% comforting at very difficult times. --- I would like to thank all for their efficiency and kindness. --- my highest regards to you all.

November 22, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful

Had an easy and trouble free time whilst making arrangements for our sons funeral, when emotions were very high. They couldn’t have been more helpful and sympathetic to our requirements. Thanks a million Gillian and staff.

November 21, 2017
Unprompted review
Rated 3 out of 5 stars

No "wating " area !!

I have had the miss fortune to have to organise three funerals for my father, sister and now my mother. I picked Waveney crematorium for convenience not thinking for a minute that it would not have a "waiting " room, so that people coming from hundreds of miles away could have a glass of water and compose them selves , or people not coming back to the wake could have a quick word with me in comfort . That aside the service and surroundings are excellent especially if the sun shines on you whilst you car hop round the car park to talk to people.

October 23, 2017
Unprompted review

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