Waxpack Reviews 197

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I came here recently for a coating on my vehicle. The owner Dan was more the helpful even dyed my seats that were faded and looked wore out. I cannot recommend more A* service and helped with a ma... See more

Rated 3 out of 5 stars

I placed my order on August 11th and there is still no sign of the items even being dispatched. The items were a gift for my boyfriend’s birthday this weekend but it’s evident they won’t arrive in tim... See more

Rated 2 out of 5 stars

Order out of stock and not shown on the website, still show products in stock once refunded which took 6 days after order with no communication until refund issued. Better service from many ot... See more

Company replied

Rated 5 out of 5 stars

Dan used to be a neighbour of ours some years back and I'd regularly find him in our underground carpark detailing his car. And I think its fair to say that its thanks to him that I now understand the... See more

Company replied

Company details

  1. Car Accessories Store

Information provided by various external sources

The WaxPack Detailing Supplies is a car care and detailing product seller.


Contact info

4.0

Great

TrustScore 4 out of 5

197 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Top products from a top shop

Top products from a great shop!
Great knowledge, great products and great service. Dan’s knowledge and customer service is great and highly recommended to all my friends and anyone else that wants detailing products!

November 17, 2020
Unprompted review
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Reply from Waxpack

Thank you so much James, this is exactly why I am in this industry!

Rated 5 out of 5 stars

No. 1 for car cleaning supplies in Kent

Regularly go to waxpack for my car cleaning supplies - quality products at a good price & Dan is always on hand to offer advice - wouldn't got anywhere else

November 17, 2020
Unprompted review
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Reply from Waxpack

Legend, hope to see you again soon when this is all over!

Rated 5 out of 5 stars

Fantastic Company/ Owner!

Fantastic products, fantastic owner and his knowledge is unbeatable. Dan helped me out in the shop and took me through everything I would need for the full works on my car. He advised me to the best products, not the most expensive ones which is rare to see a business do nowadays and constantly gave me tips and tricks for things to do on the car. Very highly recommended and will be shopping here for all my wash bits, from now on!

November 17, 2020
Unprompted review
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Reply from Waxpack

Christian you are a gent, I look forward to welcoming you back when things go back to normality!

Rated 5 out of 5 stars

Great Service and Pricing

Great Service and Pricing

Purchased a few items in a recent sale and provided helpful info to the questions I had on the products and even helped sort a discount code for free shipping.

Great service all round and would recommend

November 17, 2020
Unprompted review
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Reply from Waxpack

Thank you guys, appreciate your support!

Rated 5 out of 5 stars

Das 6 Pro Dual Action Polisher

superb and fast service from Waxpack. I ordered the a Das 6 Pro DA Polisher over the weekend and it was delivered early Tuesday morning.
Very competitive price and flawless service.
I haven't yet used the polisher but I would fully recommend Waxpack for great service.

August 17, 2020
Unprompted review
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Reply from Waxpack

Thank you Andrew. means alot!

Rated 5 out of 5 stars

Excellent service

Excellent service every time from Dan. Unlike other companies that run "flash sales" seemingly all the time to pull in the punters, Dan actually looks after you and values the repeat business. Being local to me is a big bonus obviously, will use time and again for sure

August 11, 2020
Unprompted review
Rated 2 out of 5 stars

Time wasted

Order out of stock and not shown on the website, still show products in stock once refunded which took 6 days after order with no communication until refund issued.

Better service from many other detailing shops.

Shame I have had good service from the walk in shop in the past.

I won’t be using again

July 18, 2020
Unprompted review
Waxpack logo

Reply from Waxpack

Hello Mr May,

Apologies you was unhappy with the service you received as you may be aware I work alone and the system we use to keep the stock linked from the website to the shop had a fault and your order was the first one we noticed. We are only human and make mistakes, but again I apologies.

Enjoy your weekend

Dan

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