By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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Very happy with the service, quick and easy will recommend to everyone

Reply from Wayfair Ireland
Easy ordering process. Quick & reliable delivery. Issue with 1 of the items purchased, but problem dealt with quickly & efficiently. Very good customer service, will definitely use them again

Reply from Wayfair Ireland
Overall service is very good. Am very happy with the table I bought.

Reply from Wayfair Ireland

Reply from Wayfair Ireland
Lovely quslity faux leather chairs came in one box four dining chairs

Reply from Wayfair Ireland
Quality affordable table and chairs, delivered quickly and with reasonable delivery charges. I wouldn't hesitate to buy from Wayfair again, very happy with their products and delivery.

Reply from Wayfair Ireland
I have now purchased several things from Wayfair, and never been dissapointed.

Reply from Wayfair Ireland
Got my second table from Wayfair, delighted with it, very fast delivery, would definitely order from them again

Reply from Wayfair Ireland
Ordered a two seater couch and it’s like a dolls chair. Very disappointed

Reply from Wayfair Ireland

Reply from Wayfair Ireland
The website was easy to navigate and the purchasing was sneakers. Delivery was as stated and tracking was easy and precise.

Reply from Wayfair Ireland
Fast efficient delivery and very happy with my purchase

Reply from Wayfair Ireland
Ordered an illuminated word globe which was available in stock on the Web page and app,
3 days later??? I got an email saying that the order was cancelled, Item no longer available.😢😒
I shouldn't be able to buy it in the first place, misleading stock information.😕
This Item was carefully selected for my living room, and I was looking forward to receive it... extremely desapointed.
Thank you for wasting my time.
Will never order from this company again.

Reply from Wayfair Ireland
This the 2nd order for Desk Chairs that we have placed. Because of the first ones strength and durability, I place the 2nd order last night of a similar one.
Looking forward to getting th enew one for my own use.

Reply from Wayfair Ireland
I am extremely dissatisfied with your delivery service. Every time I place an order for an item, I only receive part of the shipment first and have to wait an extremely long time to get the full complete goods. This issue is especially frustrating when purchasing large furniture like sofas — I always receive just a small portion of the sofa initially, then endure a lengthy waiting period for the rest of the pieces to arrive.
Additionally, your customer support responds to my emails very slowly, and there are occasions where I receive no reply at all. This whole experience has caused me a great deal of trouble and annoyance. I would never make another purchase from your service if I hadn’t already paid for an entire year’s delivery subscription in advance.

Reply from Wayfair Ireland
AVOID at all costs. Purchased kitchen stools, arrived in good time, so far so good, unpacked one (of 4) not the quality or look as per website so quickly disassembled and called the following day, we are on day 3 now, have spent considerable time and effort in an attempt to arrange return, get completely different responses from their clearly untrained staff, instructed to bring back to three different locations all of which refused as the items are too large, advised Wayfair; told more incomplete incorrect information, will now be seeking legal advice as no solution fr company. DO NOT USE THEM

Reply from Wayfair Ireland
By tracking it’s says that my order has been delivered but in reality I didn’t receive anything
Contacted next day Wayfair costumer service and they are sending me replacement order
Great shop with good deals but only minus is delivery company (GLS ) with whom they are working

Reply from Wayfair Ireland
Wayfair is great value, always on time with deliveries, i use Wayfair all the time

Reply from Wayfair Ireland
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