I’m a long term customer and impressed with the quality and service. The seeded brown bread is amazing, however, just some positive criticism, I personally find the white bread products could do with... See more
Company replied
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Welcome to Heylo - where baked goods and low-carb living finally come together in a satisfyingly delicious way. We’re a team of passionate low-carbers and foodies working together to create tasty low-carb and keto products, so that you can enjoy your favourite baked goods – while achieving your nutritional goals. We care about each and every customer's journey with us and welcome feedback that helps us improve. Our dedicated customer service team will always do their best to help, and we aim to answer customers’ queries within 24 hours (but it’s usually much quicker than this). Please feel free to get in touch!
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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I've bought twice now from Heylo. I've had to give up standard bread products for health reasons, which was hard because I love bread. Heylo products are expensive but I see them as an occasional treat. The bagels, seeded rolls and pizza bases are particularly good.
I’ve been using the seeded bread, white rolls and sub rolls for about 6 months now. I order and then freeze as soon as I get them. As a treat from time to time I get a Cinnamon and fruit loaf too. I love the seeded bread toasted with a number of toppings for breakfast . I use the rolls with burgers or as a breakfast with eggs and sausages. I also use the subs for hot dogs. I’ve tried other low carb bread products but none are even remotely close to the taste and quality of Heylo. I can’t imagine my life without it. I’m eating Heylo bread products on a daily basis and it’s helped me to reach my weight loss goals.
Fantastic company! Products blow others out of the water! Not sure how they do it! Must be magic! Definitely a winner for low carb products any day of the week! Love it 🫶🏻💕💕

Reply from Heylo
I have been trying to lose weight and these could be the absolute answer to my prayers.I love everything bread, breakie, lunch, dinner.My first order of the starter bundle it looks small but has lasted us as long as our normal loaves.Small yes, slightly different but with your toppings and fillings it's okay.I have ordered again with different items to try and eyeing up other options.Just weighed myself a week in with heylo and two pounds down.Thankyou heylo.
Wow. Their fluffy white bread is extremely delicious. It's a game-changer. It's the first day but I suspect I'll be a customer for life.

Reply from Heylo
Sadly won't use again which is a shame, ordered the bundle, only received cinnamon bread, contacted them and they said was a problem their end, fair enough mistakes happen occasionally, received the rest of the order and it was all squished and smashed because it was shoved into a box that was too small! I wanted to subscribe as the cinnamon and raisin bread was lovely but customer care is lacking.

Reply from Heylo
My first order was fine and packaged with care!
This order wasn't and everything in the box was smashed, everything!!
Sadly, will be sourcing different keto products

Reply from Heylo
Mould growing on hot dog rolls that were in date. Not the experience I expected from an expensive product. Emailed to complain many weeks ago but have yet to receive a response. Truly shows they aren’t interested in feedback and response to such.

Reply from Heylo
Order 4x packs of the Heylo bagels. 2 of the packs had bagels with mould growing on them even though the best before date was still 5 days away which doesn’t give me any confidence about the quality assurance their products go through. I understand products can become mouldy but would not have expected mould to be growing on the bagels when the best before date was still 5 days away. Not likely to be ordering anything from Heylo again and wouldn’t recommend to anyone else based on my experience.

Reply from Heylo
Ordered 2 packs of granola on Friday. Arrived by Monday. I have tasted both and they are absolutely to die for. I'd buy them even if I wasn't on a low carb diet. Delicious.
Delivery fast and well packaged. For keto bread, the slices are tiny and smell very strange. Had the seeded loaf and white bundle to try.
Found the seeded one very dusty and mealy. Almost smelled like bird seed mix. The bread toasts ok and elevated the smell slightly. For the price, it's not worth the cost in flavour.
Very quick delivery and packaged really well. The seeded bread,bagles and raisin and cinnamon loaf are absolutely delicious.
Just amazing. Everything I’ve tried is just excellent. Customer service is great as my second order went missing through no fault of the company and Carolyn quickly replaced this and delivered it when I could be around to receive it. My freezer is now filled with portion controlled bread products and can’t believe how these low carb products can be so nice. Will be ordering going forward!
Best white low carb bread that I have tried.
Cinnamon and raisin bread is delicious toasted with butter!
Great customer service, fast delivery very tasty bread that supports my diet which thanks to your products seems effortless now!!
I am very happy that I have come across your website and I have already recommended your products to a few friends of mine.
It would be great if you'd have a refer a friend campaign!
Excited to try all of your products and would love to hear via newsletter when you have a new product added to your product range!
Congratulations to this great business 👏
Wouldn’t recommend. One of the least satisfying out of all the low carb brands. Bread is very chewy and tough like steak. Also doesn’t toast well at all
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