Wearever Australia Reviews 142

Not sure if anyone else has been able to make contact with Wearever Australia????? I ordered in August 2024 and thank goodness only one item as the money has come out of my bank and no product received. I have messaged from their Facebook page and rung the Sydney number on their profile which is now another business.

I ordered three pads on this occasion hoping for a repeat of earlier successful orders, I was disappointed.
On this occasion I ordered in July 2024, and it is now mid-October and still no sign of my order.
The lack of contact information is troubling, and I am beginning to doubt the company's bona-fides. From the reviews I have read, it would seem as if the company just does not care anymore. Perhaps an investigation by the ACCC might encourage a more open and accessible response to customers complaints.
Yours sincerely
Peter S Maylott

Ordered a pair of socks which never arrived and when I Tried to send a Inquiry I notice the whole site was gone
Not happy

Easy to order quick to arrive.

The company did not respond to the multiple webchat attempts or emails sent via its contact page after payment. The product was not suitable and did not live up to its claims.

My Nan loved the underwear I bought for her a couple of years ago. They took MONTHS to arrive and when I finally managed to get a response they sent them in just a few days. I stupidly ordered from them again as my nan requested the same ones. I ordered in FEB 2024. They should have taken 7-10days to ship and I have yet to receive them. It’s now AUGUST! They have kept my money and not produced and sent what I ordered. I don’t even know what to do anymore because their email bounces back as undelivered and they have no phone number. Their Facebook and instagram have ignored my message. I just can’t believe that this company is able to do this. It’s so frustrating because the products are expensive and they are taking advantage of people and their vulnerabilities. It makes me so angry! WOULD NOT RECOMMEND!

My husband is very happy and confident

The underwear leaks badly, is bulky and costly and the company does not respond to their chatbot or emails. I've been trying to get contact to return unopened products and they just don't respond. Much better products are available and there are certainly more ethical companies to deal with. Don't touch them.

They are perfect for my husband with Parkinsons, he doesnt have to rely on disposable pads, way to launder as well, plus him being a large man, they fit him well

They are very bulky but I did need the ones that supposedly held the most liquid. I find that even a trickle goes straight through. I have other brands and these would be the least effective of them all.

Love my undies they are quick drying after washing, comfortable and not bulky!

DON'T BUY FROM THIS COMPANY. They have a history of taking money and not delivering goods. They do not answer emails and do not answer their chat line. I ordered goods in September. At first there were phone calls apologising for non-delivery, but soon there was no response at all. Especially when I ask for my money back!!!

Mum finds the briefs very comfortable and feels much more confident when wearing these

I wrote to you several times complaining that you sent me men’s 10-13 socks instead of the women’s one size I ordered. I would like compensation for this poor service.

I never recieved my goods or refund after countless attempts to do so.

A bit hard to contact, but other than that great product.

I had to chase you and chase you to get the product. I think around 2 months. Then the product does not draw moisture away it just becomes a sodden "nappy". Would not recommend.

I placed an order in September 2023. Took my money but never sent confirmation e mail. Never received the goods. I contacted them many times with the promise its on its way or we will call you back. Never got any call backs. Money down the drain.

Too long between receiving the money and getting the goods in the mail.

I returned my garments about a month ago and still haven’t received a refund. The garments didn’t fit and were very uncomfortable. Very disappointed I have not had a reply.