Wearever Australia Reviews 142

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Not sure if anyone else has been able to make contact with Wearever Australia????? I ordered in August 2024 and thank goodness only one item as the money has come out of my bank and no product receive... See more

Rated 4 out of 5 stars

'Wearever' briefs, for wherever you go. Maximum Absorbency; are absolutely wonderful, comfortable, absorbent, look and feel good; and are very reliable. Super Absorbency; are great! Maybe all, t... See more

Rated 2 out of 5 stars

I ordered three pads on this occasion hoping for a repeat of earlier successful orders, I was disappointed. On this occasion I ordered in July 2024, and it is now mid-October and still no sign of... See more

Rated 4 out of 5 stars

What a relief for my husband - he is delighted BUT I do have one concern, the elastic on the underpants is far from satisfactory and frays every wash so that I have to cut the loose bits off. Soon t... See more

Company details

  1. Aged Care

Written by the company

Dating back to 2002, we began and continue to uphold a commitment to designing washable incontinence underwear that offer leak-proof coverage for urinary incontinence. Our products use patented fabric that helps trap odor and improves comfort. Washable up to 200 times and can help you save up to $800 a year compared to using disposable diapers or pads. Available in all sizes and absorbencies.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

142 reviews

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Rated 1 out of 5 stars

I have never had such a terrible…

I have never had such a terrible experience as with your company,
You sent the wrong size product,I returned it and I have phoned twice, have email messages via PayPal
written a letter including all the documents to prove I returned the incorrect parcel and STILL NO REFUND!!!!!!

June 29, 2023
Rated 1 out of 5 stars

Horrible service

Horrible service, I ordered in feb, asked in April what’s happening with the order and they said they would look into it. In May I asked for my money back as I had to purchase the same products from somewhere else. I didn’t get any response back and didn’t receive the items until July. These items are now useless to me. I would never buy anything from this company again.

June 12, 2023
Rated 1 out of 5 stars

I have ordered previously from this…

I have ordered previously from this company for my 95yr mum and was very satisfied, ordered again paid for 3 articles only received 2, numerous emails and phone calls and got fobbed off with continual lies. Will NEVER purchase from them again unless they do the right thing for my mum who is a pensioner. My son in law is a Barrister and I am contemplating taking it further action.

April 11, 2023
Rated 1 out of 5 stars

Unfulfilled order and terrible customer service

I paid for 4 pairs of underwear but only 2 pairs were sent. I've been trying to get my rightful refund for over 3 months. I've sent more than 7 written messages and left more than 3 phone messages (which they promise to return but never do). Based on my experience, I cannot recommend this company.

April 11, 2023
Rated 1 out of 5 stars

no customer service

messaged over 4 times after making order to cancel, absolutely no response, over 3 weeks for delivery which i tried to cancel, then called 3 times and no return call, finally go in touch with someone and it's been over 2 weeks and still no refund. very bad customer service, very disappointed.

April 11, 2023
Rated 1 out of 5 stars

Items never received

Order placed fine late March 2023 never received the items is now May 2023, no repies to any commumication and as yet. I have request either supply the items or provide a refund. Extremly poor service.

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

Non delivery of goods do not trust either Company

I used Wearever once before and received the items which were quite good but this time I received nothing and I asked for tracking and no reply then I found that the parent company was Cornerstone Health Supplies I then phoned both companies who both said that someone would ring me back , but no one did. Thank God that I used Paypal who refunded my payment promptly............

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I purchased an item for my mum, but the shipping took much longer than expected and she passed away before the package even arrived. I tried to contact Wearever multiple times through email and their help chat system so I could organise to return it, and never even got a response.

My advice: take your money elsewhere, where the business has some semblance of customer service or decency,

January 26, 2023

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