Icy Vintage Reviews 

88
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and how well they hold up over time. Many appreciate the unique designs and accurate sizing, frequently receiving compliments when wearing the items. The service is also highly regarded, with people describing it as amazing, professional, and consistently reliable. However, some customers also noted significant delays in shipping and order processing, with items taking a long time to be dispatched. Reviewers reported extended waits for their orders, sometimes even after paying for faster delivery, and a lack of clear updates or tracking information. Additionally, a few people mentioned difficulties with communication and finding options to check order status or resolve issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great fit, durable prints... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the high quality of the... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers consistently receiving their... See more

Order

Users describe ambiguous interactions with order processing and delivery. Many customers report significant... See more

Service

Customers consistently note positive experiences with service, often describing it as amazing, top-tier, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been going to icy since they were a vintage reseller . One of my favorite pieces to this day wasn’t even a piece for sale but something posted up in the corner . 90s Malboro travel bag . Had them do s... See more

Rated 5 out of 5 stars

Have purchased from Icy for years and I continue to be impressed. The clothes have always looked exactly like the photos, sizing is accurate, and the quality was way better than other streetwear. Team... See more

Rated 5 out of 5 stars

These guys are the best! I've been buying from Icy for years now and they never disappoint. The quality is amazing, they always have new styles to choose from and their customer service is always a pl... See more


Company details

  1. Shopping & Fashion

Written by the company

Icy is a streetwear brand built on bold graphics and big statements. We design oversized tees, hoodies, tracksuits, and accessories with original artwork inspired by faith, culture, and self-expression. Everything is designed in-house and released in limited drops. We focus on heavyweight, quality pieces that look and feel premium. No recycled designs, no shortcuts. We ship worldwide through our online store at wearicy.com and work with select retail and wholesale partners across North America. Icy is for people who wear what they believe in.


Contact info

3.9

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(88)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have a restaurant business so I…

I have a restaurant business so I always need new tees! Honest to God, nobody comes close to Icy’s quality! Best in the business! And very respectful when they deal with you! Amazing experience to buy from Icy’s team!

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

First and foremost sizes run small…

First and foremost sizes run small and not true to size for shirts. I know because my order arrived after 3 months and it happend to me withcall 5 shirts I purchased. I sent them back for exchange and I waited 6 months with no update besides automated emails saying id get an update when my package was picked up by carrier. I NEVER got that update, so I received a refumd instead. I dont know if they lack integrity and dont care or if they are just unaware of how shipping an item works, I feel embarassed for the owner who just travels to different clothing venues like Magic and doesnt put effort into prioritizing getting clothes to customer.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best quality Apparel

Icy has been my go to spot for almost the last decade. From the staff to all the apparel I’ve purchased, the service and quality is premium. If you’re looking for high quality apparel, ICY is the only spot to go !!!!

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

They don’t care about their customers…

They don’t care about their customers showed no remorse when they messed up MY ORDER. paid extra for shipping for no reason when they still used REGULAR GROUND SAVER guess they just wanted the extra 15 dollars i paid for expedited. Ridiculous do better bro

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are the best

These guys are the best! I've been buying from Icy for years now and they never disappoint. The quality is amazing, they always have new styles to choose from and their customer service is always a pleasure to deal with. Would highly reccomend!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Amazing clothing brand, came here to get some custom tees. Manik was very helpful with the whole process and was very quick and efficient

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

BEST IN THE GAME

I been working with icy for over 3 years now and they never disappoint. Best quality, best prints, great return time and amazing communication. Great experience here and would highly recommend. Try it out for your self you heard it here first BEST IN THE GAME!!

March 8, 2026
Unprompted review

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