Icy Vintage Reviews 

88
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and how well they hold up over time. Many appreciate the unique designs and accurate sizing, frequently receiving compliments when wearing the items. The service is also highly regarded, with people describing it as amazing, professional, and consistently reliable. However, some customers also noted significant delays in shipping and order processing, with items taking a long time to be dispatched. Reviewers reported extended waits for their orders, sometimes even after paying for faster delivery, and a lack of clear updates or tracking information. Additionally, a few people mentioned difficulties with communication and finding options to check order status or resolve issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great fit, durable prints... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the high quality of the... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers consistently receiving their... See more

Order

Users describe ambiguous interactions with order processing and delivery. Many customers report significant... See more

Service

Customers consistently note positive experiences with service, often describing it as amazing, top-tier, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been going to icy since they were a vintage reseller . One of my favorite pieces to this day wasn’t even a piece for sale but something posted up in the corner . 90s Malboro travel bag . Had them do s... See more

Rated 5 out of 5 stars

Have purchased from Icy for years and I continue to be impressed. The clothes have always looked exactly like the photos, sizing is accurate, and the quality was way better than other streetwear. Team... See more

Rated 5 out of 5 stars

These guys are the best! I've been buying from Icy for years now and they never disappoint. The quality is amazing, they always have new styles to choose from and their customer service is always a pl... See more


Company details

  1. Shopping & Fashion

Written by the company

Icy is a streetwear brand built on bold graphics and big statements. We design oversized tees, hoodies, tracksuits, and accessories with original artwork inspired by faith, culture, and self-expression. Everything is designed in-house and released in limited drops. We focus on heavyweight, quality pieces that look and feel premium. No recycled designs, no shortcuts. We ship worldwide through our online store at wearicy.com and work with select retail and wholesale partners across North America. Icy is for people who wear what they believe in.


Contact info

3.9

Great

TrustScore 4 out of 5

88 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(88)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Order process and website are great

Order process and website are great. However, I ordered item December 8, 2025 (Monday) and didn't process order and ship until December 20, 2025 (Satuday) which is way after the 2-9 day USPS shipping window. They decided to process and ship order 11 days after order was placed and about 48 hours after I sent an email requesting to cancel because it would not be delivered in time for Christmas. I would suggest paying the extra in shipping to expedite like a few weeks in advance 🤦‍♂️. He lack of transparency will not have me buying from them again. Good luck to them.

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Spoiled Christmas

Placed and paid for an order on 07th of December. It is now 22nd of December and I am still waiting to receive my items. No confirmation email has been received but payment has been taken. Not very good service. Particularly as the items requested are a Christmas gift.

December 7, 2024
Unprompted review
Show reviews in all languages. (88 reviews)

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