Icy Vintage Reviews 

88
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and how well they hold up over time. Many appreciate the unique designs and accurate sizing, frequently receiving compliments when wearing the items. The service is also highly regarded, with people describing it as amazing, professional, and consistently reliable. However, some customers also noted significant delays in shipping and order processing, with items taking a long time to be dispatched. Reviewers reported extended waits for their orders, sometimes even after paying for faster delivery, and a lack of clear updates or tracking information. Additionally, a few people mentioned difficulties with communication and finding options to check order status or resolve issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great fit, durable prints... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the high quality of the... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers consistently receiving their... See more

Order

Users describe ambiguous interactions with order processing and delivery. Many customers report significant... See more

Service

Customers consistently note positive experiences with service, often describing it as amazing, top-tier, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been going to icy since they were a vintage reseller . One of my favorite pieces to this day wasn’t even a piece for sale but something posted up in the corner . 90s Malboro travel bag . Had them do s... See more

Rated 5 out of 5 stars

Have purchased from Icy for years and I continue to be impressed. The clothes have always looked exactly like the photos, sizing is accurate, and the quality was way better than other streetwear. Team... See more

Rated 5 out of 5 stars

These guys are the best! I've been buying from Icy for years now and they never disappoint. The quality is amazing, they always have new styles to choose from and their customer service is always a pl... See more


Company details

  1. Shopping & Fashion

Written by the company

Icy is a streetwear brand built on bold graphics and big statements. We design oversized tees, hoodies, tracksuits, and accessories with original artwork inspired by faith, culture, and self-expression. Everything is designed in-house and released in limited drops. We focus on heavyweight, quality pieces that look and feel premium. No recycled designs, no shortcuts. We ship worldwide through our online store at wearicy.com and work with select retail and wholesale partners across North America. Icy is for people who wear what they believe in.


Contact info

3.9

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(88)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Didn’t expect to be this impressed — genuinely obsessed

Found Icy Vintage through Instagram and honestly wasn’t sure what to expect. Ordered two pieces and the packaging alone told me this brand is serious. The quality is way better than the price point suggests — thick fabric, clean stitching, no cheap shortcuts.

Shipping was faster than estimated and everything arrived exactly as shown. Sizing was accurate too, which is rare for online vintage-style drops.

I’ve already gone back for a second order. If you’re on the fence, just buy it — you’ll understand once it arrives.

-Jordan

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Quality of the clothing is literally…

Quality of the clothing is literally the worst. I have not ever thrown an article of clothing away in my life until I ran into this. The company has got to do better, 40 bucks for the material they are clearing paying Pennies for is robbery.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing well made!

I absolutely love Icy’s clothing! The quality is really impressive the fabric feels soft, durable, and comfortable to wear all day. The designs are stylish and modern, and everything fits true to size.

What I appreciate most is how versatile the pieces are. You can dress them up or keep them casual, and they still look great. The stitching and finishing also feel premium, which makes it worth the price.

Overall, Icy is a brand I’d definitely recommend if you’re looking for trendy, comfortable, and well-made clothes.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Horribe sizing

Horribe sizing. Ordered 2 shirts and both were long and not wide. Over Priced Tee's, Horrible Quality. NEVER BUY FROM HERE!!!

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

I returned some items

I returned some items, after they received it they stopped communicating with me. Do not trust these people as they will steal your money.

Thanks for checking in.

Your return just landed at our shipping partner’s warehouse. It usually takes about 15 more days for it to make its way back to us here in Ontario, Canada. I’ll keep an eye out for it and once it’s back, we’ll run it through inspection and I’ll hit you up with the next steps to get that size swap or a store credit refund sorted for you.

Appreciate your patience on this!

Cheers,
Jayrold

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Still hasn't come...

I ordered 2 t-shirts for my nephew for Christmas on December 11th. The website stated that the items would be here in time for Christmas. Two days before Christmas, and the items are not here and I can't find any tracking info. I contact them and they responded the next day saying that the items would ship soon. It is now January 7th and the items still have not arrived. They sent me an email asking me to review the items. I can't review things that I still haven't received almost a month later. Definitely stay away!

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

They ruined my son’s Christmas

Would never shop with them again. I placed my order on Dec 13th and still have not received it. Their customer service is terrible. They only send templated email responses that do not address the issue. I received an email on 12/27 saying my order shipped only to find out the just created the label. There has been no updates on when I will receive my order and it’s almost been a month. They ruined my son’s Christmas!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

This company is worse than hot…

This company is worse than hot garbage!! Excuse after excuse as to why my order wasn’t shipped and to make matters worse, they only responded via email, NEVER answers their customer service line. Rescinded the transaction through my bank and made a customer complaint with the government of Ontario.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered December 10, still NOTHING

Ordered December 10, no update as to where in holy hell is the shirt is that I ordered as one of my sons Christmas gift.. u can call & they answered but leaves you on hold forever and never picks up to actually talk. STILL NOTHING! I’m looking for a refund cuz this is ridiculous

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

worst customer service and shipping ever

ordered december 14th, now december 29th and they finally send a real, not automated message to me stating my package should arrive Januray 12th-14th. Should’ve recieved a discount or some type of compensation for the 1 month shipping. This better be the best shirt and hoodie i ever gotten or I will be pissed.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware....

Like every other review, this company is terrible. Ordered on December 5th, no communication or way to communicate with company. Shipping Label created on December 20th and still hasn't been picked up. Hopefully others check reviews before ordering from this company, as it may take 30+ days to get your item, if you ever get it. Would never buy from them again.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

No way to contact / order never received

Ordered on 12/10/25. Have never received further communication on status since then. I have called their # a couple times and just puts you into vm after waiting on hold. No option to Chat with someone nor to check on order status.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PAY THE EXTRA TO GET IT IN 2-5 BUSINESS DAYS. YOU’LL NEVER GET IT EITGER WAY.

Placed my order 12/10/25 and paid the extra $15 to receive it in 2-5 business days. Should have been plenty of time to get it before Christmas. Received an email that they received my order and they charged my credit card. Today is 12/23/25 and have not heard anything. I’ve emailed them and called and left 2 messages asking about the order. No response. Tomorrow I will just get the money back from my credit card. I will never order from here again.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Had order a single shirt on December…

Had order a single shirt on December 5th for Christmas for one of my family members, it’s now December 23rd and shirt still hasn’t arrived, original delivery date was December 16th but they have pushed back the delivery date 3x now and still have no confirmation on when order is going to arrive. Terrible communication have tried contacting their email and phone number but have gotten no response. Terrible website and services do not recommend

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shipping takes FOREVERRRRR

Takes forever to ship out items I ordered mine 12/9/25 in which it states 7-10 business days to receive item. As of today 12/23/25 it still shows that my product has a shipping label created. I ordered in ample amount of time for it to get here on Christmas so thanks for ruining Christmas because of this I will never order here again.

December 9, 2025
Unprompted review

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