From the first call to discuss my needs to the final website. Katie was absolutely brilliant put me on the right track, gave me some solid advice about what works and what doesn’t, what looks good and... See more
Company replied
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Review summary
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I honestly couldn’t recommend Alisha enough! 🩷 From start to finish, she has been absolutely amazing. She was so helpful throughout the whole process of creating my website, kept me updated every... See more
Company replied
Really fantastic experience having Stacey design my cleaning website. From the start Stacey was informative, polite and friendly. I was talked through all the steps and kept updated as the websit... See more
Company replied
Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more
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Company details
Written by the company
Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.
Contact info
2 Trinity Court, DL3 0HP, Darlington, United Kingdom
- 01325 582112
- info@webaheadinternetltd.co.uk
- webaheadinternetltd.co.uk
4.8
Excellent
556 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Highly recommend this company
Highly recommend this company. From start to finish Vicky was very helpful and on hand with good advice and guidance as we worked on my 1st ever website.. The draft alterations were very prompt and accurate. Really pleased with the end result and excellent value for money
November 11, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your kind words. We’re delighted to hear that Vicky was able to guide you through your first website and that you’re happy with the result. It’s wonderful to know you felt supported throughout the process and that the alterations met your expectations.
We really appreciate your recommendation and are thrilled you’re pleased with the value and service you received.
This is actually my second review for…
This is actually my second review for Webahead and that’s because I genuinely believe they deserve the praise! My first review highlighted the amazing service from the Account Manager, and now I want to show my appreciation for the incredible hard work and beautiful design from the website designer, Josh Holton.
Josh has been amazing from start to finish. My website not only looks stunning, but even after it went live, the support has been above and beyond what I could ever have imagined. I asked for a few more features to be added and needed some help navigating everything, and Josh has been so patient, helpful, and always quick to assist.
It’s clear how much passion and care he puts into his work, and I’m truly grateful for the effort he has taken to bring my ideas to life.
I can’t recommend Webahead enough, the service, the design, and the ongoing support are exceptional. Thank you again for everything!
November 5, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for taking the time to leave another wonderful review, it truly means a lot to us. We’re so pleased to hear how happy you are with your website and the continued support you’ve received from Josh. He takes great pride in his work, and your kind words will mean the world to him.
We’re delighted that your experience with WebAhead has been so positive from design through to ongoing support. Thank you again for your continued trust and recommendation, it’s been a real pleasure working with you.
We ahead have been brilliant helping…
Webahead have been brilliant helping our small business with a great web page design, they are very informative and communication is excellent. Thank you, we are delighted!
October 31, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your kind words. We’re delighted to hear that you’re so happy with your new website and the support you received from our team. It’s been a real pleasure working with you and helping your business bring its online presence to life.
We really appreciate your feedback and wish you continued success. Thank you for choosing Webahead.
Thanking the team at Webahead
I’d like to thank the team at Webahead especially Tommy for being so helpful and supportive throughout the entire process. Tommy was always quick to respond and happy to make adjustments until everything looked perfect. I’m absolutely delighted with the final result and can’t recommend Webahead highly enough. The team is professional, dedicated, and clearly passionate about delivering high-quality work. Keep doing what you do, you do it exceptionally well!
October 31, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your wonderful feedback. We’re thrilled to hear how pleased you are with your new website and the service you received from Tommy and the rest of the team. It’s great to know that our commitment to quality, communication, and care made such a positive difference throughout the process.
Your kind words and recommendation mean a lot to us, we’ll be sure to share your message with Tommy and the wider team. Thank you again for choosing Webahead.
Super helpful, definitely recommend
I had Alisha helping me with my website from the beginning. She was so lovely and kept in contact. She was so helpful and although I gave her my photos and all the ideas for my website, she also gave her opinions which made this whole Process so much easier and gave me the best outcome. I highly recommend using these guys!
Huge thanks to Alisha x
October 29, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your lovely review! We’re so pleased to hear how happy you are with your website and the support you received from Alisha throughout the process. She’ll be delighted to know her advice and ideas helped make everything easier and delivered the result you were hoping for.
We really appreciate your recommendation, it means a lot to the whole Webahead team. Thank you again for choosing us.
I can’t recommend them highly enough…
I couldn’t be happier with the website WebAhead designed and built for me, it’s absolutely beautiful, even better than I could have imagined! From the very beginning, they truly understood my vision and created a site that is completely on-brand, perfectly capturing the essence of my business. Katie Price was phenomenal throughout the process, always available, incredibly knowledgeable, and full of great ideas to make my website shine. She not only listened to everything I needed but also suggested little extras that elevated the site even further. The entire team at WebAhead is professional, creative, and genuinely passionate about delivering outstanding work. I can’t recommend them highly enough, if you want a website that perfectly represents your brand, this is the company to choose!
October 24, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your incredible feedback! We’re absolutely delighted to hear how much you love your new website, it’s been a real pleasure bringing your vision to life. Katie and the team were thrilled to work with you and are so pleased that the final result reflects your brand perfectly.
Your kind words about our service and creativity mean the world to us, it’s exactly what we strive for with every project. Thank you for trusting WebAhead to create your website, and for recommending us so highly.
New website
Vicky was very helpful and explained each product in detail. Kept me up to date with the progress and is on hand whenever I need her. Didn’t feel pushed in any way to go ahead with anything. Also very pleased with the end result!
October 1, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your lovely feedback. We’re really pleased to hear that Vicky took great care of you throughout the process and that you’re happy with the final result. We always aim to make things clear and pressure-free, so it’s great to know that came across.
Had my website developed by Webahead
Had my website developed by Webahead. Stacey was my contact there and helped with everything. Nothing was too much wffort. Great experience
October 9, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your kind feedback. We’re delighted to hear you had such a great experience working with Stacey and the team. It’s fantastic to know you’re happy with your new website. We really appreciate you taking the time to share your experience!
Big thanks to webahead for smashing it…
Big thanks to webahead for smashing it with our new website, it fits our brand perfectly. The whole thing’s easy to use and also looks good on your phone.
They were great to work with too — quick replies, good ideas, and actually listened to what we wanted. We’ve had loads of people say how good the site looks already.
Thanks guys
October 1, 2025
Unprompted review
Reply from Webahead Internet
Hi there,
Thank you so much for the amazing feedback! We’re thrilled to hear that your new website fits your brand perfectly and that it’s been getting such great reactions already. It was a real pleasure working with you and bringing your ideas to life. We’re so glad you enjoyed the process too.
Thanks again for choosing Webahead.
Customer service was excellent start to…
Customer service was excellent start to finish, all my questions were answered promptly and the website design is amazing! Would 100% reccimmend!
October 1, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with both the service and your new website. Our team always aims to make the process smooth and enjoyable, so it’s great to know that came across. We really appreciate the recommendation.
I’ve had a great experience with the…
I’ve had a great experience with the Webahead team. The team were very helpful throughout the whole process, always quick to respond and happy to make tweaks until everything looked perfect. Thanks again, Chris
October 9, 2025
Unprompted review
Reply from Webahead Internet
Hi Chris,
Thank you so much for your kind feedback. We’re really pleased to hear you had a great experience with our team and that you’re happy with the final result. It was a pleasure working with you, and we really appreciate you taking the time to share your review.
A* Service
The team at Webahead have been absolutely brilliant in building my website. I haven't got a single complaint from start to finish. I want to give a particular shout out to Tom Hunter. He's an absolute credit to the business and nothing at all has been too much trouble. He's friendly, knowledgeable and trustworthy. I can't recommend him enough. Thanks so much!
October 3, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your fantastic feedback. We’re thrilled to hear that you had such a positive experience from start to finish. Tom will be so pleased to know his hard work and dedication made such a difference; he really is a credit to the team. We truly appreciate your kind words and recommendation, and we’re delighted that you’re happy with your new website. Thanks again for choosing Webahead.
Stacey was so helpful a credit to the company
Stacey helped us set up our website and google account, she was very efficient and nothing was too much to ask. Website looks fabulous and with Stacey’s help and expertise it was such a easy set up (for us anyway as she put lots of hard work into it behind the scenes)
Would definitely recommend webahead trustworthy, reliable and great at what they do!
October 1, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your wonderful feedback. We’re delighted to hear that Stacey was able to make the whole process smooth and stress-free for you. She takes great pride in making sure everything is handled with care, and we’ll be sure to pass your kind words on to her. We’re thrilled that you’re happy with your new website and online setup. Thank you for trusting Webahead and for recommending us.
Website not value for money
Got a phone call quite a while back offering a free website design (yes I should have known better nothing is for free) being self employed I thought that I needed a website so went ahead. This is where it all went a bit Pete Tong a phone call for money for upgrades, domain name, email address etc.. etc.. After spending approx £1000 got a Website that if I wanted to add photos or make amendments I had to email them with my alterations etc which wasn't user friendly or easy so I have up. Every now and then I'd get a call stating my ranking on Google wasn't great so more money for them to do something? In the end I finally saw sense and told them to stop looking after my website as I found someone local to me to do it, They called me to say I had to pay them £150+vat to transfer my website over so I refused and told them where to go. The person I've found locally knocked up a new and better website for £140 in a day 🤔
September 30, 2025
Unprompted review
Reply from Webahead Internet
Thank you for taking the time to share your experience. We’re sorry to hear that you felt disappointed with the service. Our aim is always to provide clear information about the costs involved in building, maintaining, and upgrading a website, as well as the support we provide for ongoing changes.
We understand that some clients prefer a more hands-on approach to making edits themselves, while others value a managed service, and we’re sorry if this wasn’t the right fit for your needs.
We have already tried to reach you by phone and will also follow up by email, as we would really like the opportunity to discuss this with you directly and see if we can resolve your concerns.
We take all feedback seriously and are continually reviewing how we can improve our services and communication. We wish you every success with your new website and your business going forward.
Michael
I would not recommend this company at…
I would not recommend this company at all. I was sucked in to the sales pitch promising to handle the SEO for our online retail business website and promising miracles. I paid as much as you would for a whole website package and SEO (about £1500). The work done has not converted into sales despite the product range being very popular...
A year later eg September 2025 I received several letters telling me to renew for the same price again. I emailed them to say I was very unhappy and would not be renewing. I've received several calls and messages from two numbers, along with a text threatening that if I don't renew, all the 'work' done on the website will be removed at 12pm. Very aggressive and demanding
September 17, 2025
Unprompted review
Reply from Webahead Internet
Hi Kris,
Thank you for sharing your experience. I’m very sorry to hear that you feel disappointed with the service and the results. Your case has now been passed to me in the Customer Relations Team, and I’ve already reached out to you by email to discuss this further.
I’d really appreciate the opportunity to speak with you directly to understand what went wrong and explore how we can resolve this.
Please feel free to call me or let me know a good time to reach you.
We take feedback like yours seriously and are committed to improving our service.
Michael
Arran was very helpful
Arran was very helpful, he was not pushy and took time to listen to what I wanted the website created for. He communicated well and got the website ready within a few weeks. I was a bit unsure after reading some reviews from the company as a whole but glad I went with it as I’m very happy
Thank you
August 1, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your kind words and for trusting us with your website project, especially after having some initial doubts. We're really glad to hear that Arran made the process smooth and enjoyable for you. His thoughtful approach and clear communication are exactly what we aim for with every client.
It’s fantastic to know you’re happy with the final result. If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Webahead.
⭐️⭐️⭐️⭐️⭐️
I have had the pleasure of working with Demi at Webahead, and her support has been outstanding from start to finish. Demi combines deep knowledge with a genuine commitment to helping me and achieving an amazing website formyself. She guided me through the process of developing my websites with patience, clarity, and professionalism, always making herself available and responding promptly to any questions. Her attention to detail and dedication to delivering the best results have made a real difference. Demi is a true asset to Webahead, and I would not hesitate to recommend both her and the company to anyone looking for reliable, skilled, and client-focused service.
Chris from Denecrest Guest House Windermere
August 28, 2025
Unprompted review
Reply from Webahead Internet
Hi Chris,
Thank you so much for your thoughtful review. We're absolutely delighted to hear about your positive experience working with Demi. Her dedication, professionalism, and attention to detail truly make her an invaluable part of the Webahead team, and it's wonderful to see that reflected in your journey with us.
We're thrilled that your new website meets your expectations and that Demi was able to guide you through the process with clarity and care. Your recommendation means a lot to us, and we’re grateful for the opportunity to support Denecrest Guest House.
If there's anything you need going forward, we're always here to help.
Having my web site done was a very easy…
Having my web site done was a very easy un stressful and Ryan Balsille couldn’t be more helpful now live it looks very professional and is exactly what I wanted so thank you
August 26, 2025
Unprompted review
Reply from Webahead Internet
Thank you so much for your kind words.
We’re so glad to hear that the process felt easy and stress-free for you; that’s exactly what we aim for. Ryan will be thrilled to know his support made a difference and helped deliver a website that looks professional and matches your vision perfectly.
It’s always a pleasure to work with clients like you, and we’re grateful for the opportunity. If you ever need anything else, we’re just a message away.
This was such a straightforward process...
This was such a straightforward process and really easy to navigate. Alisha was fantastic and helped with all my enquiries when I has any questions. My website has turned out exactly as I had imagined and I have all the tools to continue forward on my own.
August 24, 2025
Unprompted review
Reply from Webahead Internet
We’re so pleased to hear that the process felt straightforward and easy to navigate, that’s exactly what we aim for. Alisha will be thrilled to know her support made a difference and helped bring your vision to life.
It’s fantastic to hear that your website turned out just as you imagined and that you feel confident moving forward with the tools we’ve provided. If you ever need anything else, we’re always here to help.
Thanks again for choosing us.
Communication was great about my…
Communication was great about my website, and any adjustments that needed to be made before it went live were done very quickly. I love the finished product, and the setup and input from my end was clear and easy to do. I have recommended this company to other people looking to set up websites.
August 23, 2025
Unprompted review
Reply from Webahead Internet
We’re thrilled to hear that you loved the finished product and found the communication and adjustment process smooth and efficient. Making things clear and easy for our clients is always a top priority, so it’s great to know that your experience reflected that.
Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything else or have future projects in mind, we’d be delighted to work with you again.
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