Horrible experience (specifically for ASUS Store Indonesia), they do not provide any sort of support or help in choosing the product as a beginner. Then, when the customer made a mistake in order, the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with ASUS has always been pleasant. I have owned two laptops: ASUS ROG and ASUS TUF. Both worked great. Never had any hardware issues. Can't complain about the online store either.... See more
Switzerland. I ordered a thing from the ASUS webshop instead of another shop because they promised faster 1-3d delivery. The website actually says "Shipping within 24h". Almost a week later, the thing... See more
One of the displayports on a new gpu I ordered from the Asus-store didn't work. I only found this out after a month, but they still fully refunded the card after I sent I back. The contact was plea... See more
Company details
Written by the company
Der ASUS Online Shop - Die besten Mainboards, Grafikkarten, Monitore, Notebooks und vieles mehr. Schneller Versand - Käuferschutz - Kompetenter Support.
Contact info
Germany
- webshop.asus.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best online shop for components
Best online shop for components, Excelent customer service and sale conditions.
100% I will shop in near future.
Everything worked like expected
Everything worked like expected. I had no problems and can recommend the asus online shop to everyone.
Asus is the best brand
Asus is the best brand. Superior Quality and 3-5 year warranty on most of the TUF og ROG Items i buy. They also have the coolest design and the best performance.
When my ASUS desktop unit could not get…
When my ASUS desktop unit could not get on line, I contacted your firm directly and explain to them in detail what the problem I was experiencing as I was about to scrap the unit. On their advice it turned out that the backup battery had to be replaced, on their detailed information I was able to open the unit, locate the battery and replaced it also was surprised to see the amount of dirt that was sucked up by the air fan, which As a total novice was able to clean up, now the unit is running as from the first day I purchased the unit. Thank you once again.
I believe in ASUS
I believe in ASUS
As always ASUS delivers. Whether it's monitors, motherboards or epic graphics cards ASUS has helped me find and build my favourite PC.
Now about the online shop. There are only two things I look for in the any kind of "search program" and that's basically what an online store is. The two things are visibility and functionality.
As far as visibility goes the store does great. There are categories, there are examples and there are pictures everywhere you need them. The store doesn't overload you with information or colours(which I especially like), it just gives you what you asked for.
As far functionality goes the store may not be perfect but it is also far from faulty. I personally like it's simplicity and ease of use. Filters are a great thing.
All in all I'd give the ASUS online shop a 4.8 out of 5 because there is always room for improvements.
ASUS Online Shop is enough good for…
ASUS Online Shop is enough good for people who is going to upgrade his PC or buy some new , with it's best price and fast delivery system.
Good Web Service
Simple and intuitiv GUI, the imported content placed at the right place, very efficient way to reach requested information. In three words: Good Web Service!
Almost fogotten: prices are also favorable.
It's the best priced store in the…
It's the best priced store in the German market. They have really exciting offers and insane deals. I'm getting my laptop there and you should check it out before buying anything because they always have cheaper price.
Alles top super Shop!!
Excellent service.
I am very satisfied with the Germany…
I am very satisfied with the Germany ASUS website shop. Was easy. I had some problems with the payment with my credit card and I call the Germany ASUS website for some clarifications, they were really usefull. 100% recomendable.
I am highly delighted with my purchases…
I am highly delighted with my purchases from ASUS Online Shop.
I have recently returned a device due to technical problems, the process in place by ASUS Online Shop was efficient as well as expeditious, and this also covers dealing with finance too.
I would highly recommend this Vendor!
Excellent service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








