My experience with your company was more than pleasant!! From the first time I communicated with you I felt a welcomed sense of honesty and concern. You trusted the information I relayed to you ove... See more
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See what reviewers are saying
I worked with Curtis on the purchase of my car. He was incredibly professional, responsive, and proactive. I received a call to discuss the process, what to expect and what to do to be prepared for a... See more
Daniel at the Alexandria branch: I had a great experience selling my car yesterday. He helped me was extremely friendly, professional, and helpful throughout the entire process. He took the time to e... See more
I believe, I sold my car under the market price. But the manager Daniel Tessema is very friendly and professional person, I give him 5*****
Company details
About We Buy Any Car® USA - Alexandria, VA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
2800 Eisenhower Ave, Suite 220, 22314, Alexandria, VA, United States
- (703) 224-8851
4.8
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall Good experience
Good process, good customer service and ultimately seemed like a fair conclusion
April 5, 2026
Wonderful customer service and…
Wonderful customer service and experience... bought and sold my cars with them
March 17, 2026
Unprompted review
Sherri was the best she made my…
Sherri was the best she made my transaction easy and smoothly I give her a 100 out of 100
April 1, 2026
SHERRI IS THE BEST!!!!
Staff was awesome. Sherri went above and beyond to make sure the sale went as smoothly as possible.
March 15, 2026
a very friendly expert…
We had a very friendly expert at your Alexandria office. She had explained everything we asked.
March 15, 2026
Great overall Experience
Sherri was amazing! The whole office was extremely helpful and patient! Worked with me to get the transaction finalized!
March 17, 2026
Max is the only car dealer I can…
Max is the only car dealer I can recommend for you,they will buy your old car in good price and.
March 18, 2026
Unprompted review
The amount quoted was nearly cut in…
The amount quoted was nearly cut in half, so that was disappointing. Also my license plates were left outside my building, not mailed back to me as promised. Now I have to go to the police to pick up my property, and take time off from work to do so.
March 10, 2026
Reply from We Buy Any Car® USA - Alexandria, VA
----Update----
Hello,
Just looping back around to thank you for speaking with Patrick. Our leadership team was thrilled we could connect with you directly and Patrick reported a positive and productive conversation.
If there is anything else we can do, please don't hesitate to call Patrick directly or email us at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-------
Hi L. Downer,
Thank you for choosing webuyanycar.com and for sharing your feedback about your recent mobile buyer appointment. We take your comments very seriously and want to address both of your concerns directly.
First, regarding your license plates: we sincerely apologize. You should not have been told that your plates would be mailed back to you — that is not how our plate return process works and setting that expectation was a miscommunication on our part. There is no excuse, and we are sorry for the time and inconvenience it has caused you, including having to visit the police and take time off work. We are addressing this with our team immediately.
Regarding the difference between the online estimate and your final offer: the online valuation is based on the information provided by the customer. During our professional, in-person appraisal, our team identified several issues that were not reflected in the online disclosure, including:
• Front grille damaged
• Front bumper scratched (multiple areas)
• Rear bumper scratched
• Rear tailgate/trunk lid scratched
• Driver side rear door scratched
• Driver side front door trim damaged
• Check engine light illuminated
Our OBD-II diagnostic scan also revealed one confirmed and permanent fault code:
• P0430 — Catalyst System Efficiency Below Threshold Bank 2
This code indicates that the catalytic converter on one bank of the engine is not performing within acceptable parameters, which is an emissions-related issue that must be resolved before resale.
We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
We have logged a formal complaint on your behalf, and the Area Manager responsible for your region will be reaching out directly to discuss your experience and work toward a resolution. If you'd like to share anything further, please don't hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Pedro is an outstanding agent
Pedro is an outstanding agent. He is courteous and very professional. We chose We Buy Any Car because we've sold a car a few months ago and it was a very good experience. Pedro was our agent for that sale as well. The car for this sale was less than I had hoped but Pedro explained all the issues very well and provided a very fair offer.
March 12, 2026
Return customer
Return customer, this is my second time doing business with them it is a very easy process took about 30 minutes highly recommend
February 5, 2026
Unprompted review
Reply from We Buy Any Car® USA - Alexandria, VA
Update 2/25/2026 — Hi Madden, just circling back on this one! Your kind words about the quick, easy process and coming back for a second time really made our team's day. We noticed the review still has a 1-star rating — if that was unintentional and you get a chance to update it, we'd really appreciate it. If there is anything we can do to improve your experience, please don't hesitate to reach out to us at customerfeedback@webuyanycarusa.com. Thanks again for being a return customer!
Warmest regards,
Jeremy, on behalf of webuyanycar.com
--------------------------
Hi Madden,
Thank you for taking the time to leave a review. It sounds like you had a great experience — a quick, easy process in about 30 minutes and coming back for a second time is the kind of feedback we love to hear! Did you mean to leave a 1-star review? If not and you get a chance to update the star rating, we'd really appreciate it.
We do want to clarify that we are We Buy Any Car USA and operate only in the United States. We have no locations in Alexandria, VA matching a visit from a customer with your name, and we noticed your Trustpilot profile is based in the United Kingdom. If your experience was with the UK company of a similar name, their Trustpilot profile can be found at https://www.trustpilot.com/review/www.webuyanycar.com — posting your review there will ensure your feedback reaches the right team.
If you did visit one of our U.S. locations and we've simply been unable to match your details, please reach out to us at customerfeedback@webuyanycarusa.com with your appointment date and location so we can locate your records and make sure your kind words reach the right team members.
Warmest regards,
Jeremy, on behalf of We Buy Any Car USA
Great Service
Brendan, the rep, was professional, knowledgeable, efficient while still maintaining a friendly demeanor. I appreciated his understanding of my situation and was very kind. The whole process was transparent. I was happy with our deal knowing the age and deficiencies of my car ahead of time. I would definitely recommend this company.
February 15, 2026
Amazing
Amazing, fast and friendly customer service that was clear and thorough. Thank you for your professionalism!
February 11, 2026
I recently sold my car at We buy any…
I recently sold my car at We buy any Car. I was asked to submitinformation about my car age, model, condition and any dents. The company used my information to develop a quote. I had the option to accept or decline. I accepted and the company sent a truck to pick up my car and hand me a check. It was so simple. I would definitely use this company again.
January 10, 2026
Unprompted review
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