We Buy Any Car® USA - Allentown, PA Reviews 893

TrustScore 5 out of 5

4.8

1217 Hanover Avenue, 18109 Allentown, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dave was extremely knowledgeable and explained the process every step of the way! You were recommended by a neighbor and I am so glad I called Dave and did not go with Carvana. Great customer serv... See more

Rated 5 out of 5 stars

From the first phone call I made to the time I stepped in the place to the time I walked out was te best experience. David and his coworker made me feel comfortable with no worries. David is very pr... See more

Rated 5 out of 5 stars

Zach made selling our Chevy Malibu super easy. He came out more than once to accommodate our schedule and when ready we got a check on the spot. Pickup of the vehicle was easy and honestly the whole p... See more

Rated 5 out of 5 stars

David was very professional, punctual and a very nice person to deal with at your location of Hanover Ave in Allentown, PA. We sold him our Toyota Camry 2003 on 04/02/2026, we will go back there nex... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Allentown, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1217 Hanover Avenue, 18109, Allentown, PA, United States

  • (484) 232-7099

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dave was extremely knowledgeable and…

Dave was extremely knowledgeable and explained the process every step of the way! You were recommended by a neighbor and I am so glad I called Dave and did not go with Carvana. Great customer service and just a great guy, personable!
Thank you for making it a wonderful experience!
Lorena

June 2, 2026
Rated 5 out of 5 stars

Great experience

David was very helpful and it was quick and convenient! Great experience overall and highly recommend.

May 29, 2026
Rated 5 out of 5 stars

From the first phone call I made to the…

From the first phone call I made to the time I stepped in the place to the time I walked out was te best experience. David and his coworker made me feel comfortable with no worries. David is very professional at his job but yet funny and made this experience even better. I highly recommend WBAC. David, you are 5 stars for sure!

May 22, 2026
Rated 5 out of 5 stars

Perfect

Everything was good, attention, communication, the lady that was there is such a nice worker, she knows how to deal with people, and fair price

May 20, 2026
Rated 5 out of 5 stars

Zach made selling our Chevy Malibu…

Zach made selling our Chevy Malibu super easy. He came out more than once to accommodate our schedule and when ready we got a check on the spot. Pickup of the vehicle was easy and honestly the whole process was not a stress at all. I would recommend for anyone looking to sell a car fast and easy.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience at we buy cars was…

Our experience at we buy cars was amazing! David was friendly and knowledgeable! We would definitely recommend we buy cars to friends and family! The price we got for our car was fair.

May 2, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

Geri, David did right by you. A recommendation that goes to family and friends is the part that counts most for us, since that's how the next customer arrives. Thanks for taking a moment to share this.

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Smooth & easy car selling experience

I had a great experience selling my car. The entire process was smooth and easy from start to finish. Communication was clear, and everything was handled professionally without any hassle. The buyer made the transaction quick and straightforward, which I really appreciated. Overall, a stress-free and pleasant experience—I would definitely recommend working with them.

April 26, 2026
Rated 5 out of 5 stars

David (Mgr) is definitely an asset to…

David (Mgr) is definitely an asset to "we buy any car". He asks thoughtful questions and explains everything that he checks on the car.
Selling or Buying a car can be stressful. David helps to eliminate the stress.

April 8, 2026
Rated 5 out of 5 stars

David was very professional.

David was very professional, punctual and a very nice person to deal with at your location of Hanover Ave in Allentown, PA. We sold him our Toyota Camry 2003 on 04/02/2026, we will go back there next time if we need to sell a car.
Diego and Clara Pineda

April 2, 2026
Rated 5 out of 5 stars

Nancy was forthright with how the quote…

Nancy was forthright with how the quote was determined and was a pleasure to deal with.

March 29, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

Hi Ron,

Forthright is a great word for it — pleased Nancy made it a good experience at our Allentown location.

Thanks again,

Jeremy, on behalf of webuyanycar.com

Rated 1 out of 5 stars

not a good experience I took a…

not a good experience I took a very low price just to get rid of the car and the car is still in front of my house 2 and a half weeks later. Way past the 5 day window for pick up. So I took the low price and I still have not gotten rid of car. I tried to call the Allentown office but I can not get through. I finally got through and was told a manager would call me back. He did 1 hour later. He told me he would look into it and call me back, he never called back.I originally requested to be notified when they would be doing the pick up so as my wife would not be alarmed when strangers came onto my rural property unannounced. Last night after 8:15 pm my son told me there was someone on our property out by our cars. He was trying to get into our car. It was very dark out and I did not get any notification that someone would be coming to my house. Not a good situation. Could have all be much easier with the pre agreed phone call.
This was not a good experience at all.
Low ball pricing ,shady negotiation, terrible communication, not abiding by verbal agreements or written Contract, nightime pick up.
Terrible overall

March 7, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

----Update---

Hello,

Just looping back around to thank you for taking the time to speak with our leadership team. They reported positive, productive talks. Hopefully we were able to address your concerns.

If there is anything more we can do please don't hesitate to email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

-------------

Hi there,

Thank you for choosing webuyanycar.com and for taking the time to share your feedback following your recent mobile buyer appointment. We are truly sorry to hear that your experience fell short of our standards, and we want to address your concerns directly.

First and foremost, we sincerely apologize for the vehicle collection situation. Our standard timeframe for pickup is within five days of the sale date, and it is clear we did not meet that commitment in your case. We understand how frustrating and unsettling it must have been to have someone arrive at your home unannounced after dark without any prior notification — particularly given that you had specifically requested to be notified in advance. There is no excuse for this, and we are taking it seriously. You had every right to expect a scheduled, coordinated pickup with proper communication, and we failed to deliver that. We are reviewing this with our operations team immediately to ensure it does not happen again.

Regarding the valuation: our mobile buyer conducts a professional, in-person inspection to verify the condition of the vehicle before a firm offer can be made. During the appraisal, our team identified a number of issues that affected the vehicle's resale value, including engine belt noise, a holed front bumper, rust on the hood and both rear quarter panels, dents on the passenger and driver side doors, and a sagging headlining. These findings, particularly the engine noise, are outside the scope of normal wear and tear and must be factored into our offer to reflect the vehicle's true market condition. We invite all customers to join our mobile buyer during the inspection so they can see exactly what we see and understand how a vehicle's condition affects its valuation.

We also want to address your comments about communication throughout the process. We understand that our communication did not meet your expectations, and we take that feedback seriously. We are reviewing the recorded details of your appointment to ensure our team followed correct procedure at every stage.

We have logged a formal complaint on your behalf. Area Manager Carlos Acevedo is personally investigating this matter and will be reaching out to you directly to discuss your experience and ensure everything is resolved — including the collection of your vehicle — as quickly as possible. If you would like to reach us in the meantime, please do not hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,
Kevin, on behalf of webuyanycar.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look