We Buy Any Car® USA - Allentown, PA Reviews 

914
•
TrustScore 5 out of 5

4.8

1217 Hanover Avenue, 18109 Allentown, PA, US

•

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Rated 5 out of 5 stars

This was our third vehicle sold. It was a very nice, experience again. The Representative was very knowledgeable, pleasant and efficient, because you would think these things would take forever.

Company replied

Rated 5 out of 5 stars

This process was so smooth and easy thanks to Frances. She was very knowledgeable and experienced. I appreciate her realness, and her ability to understand what I needed. She explains everything to yo... See more

Company replied

Rated 5 out of 5 stars

The process was smooth from start to finish. Although my in person evaluation of my vehicle was less then the initial online value (which I expected) I still received a satisfactory payout for my vehi... See more

Rated 5 out of 5 stars

Easy experience, totally painless. Took around 50 mins overall including the paper work. The branch manager was very friendly and made the experience feel very light weight. They offered a better dea... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Allentown, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1217 Hanover Avenue, 18109, Allentown, PA, United States

  • (484) 232-7099

4.8

Excellent

TrustScore 5 out of 5

914 reviews

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4.8

All reviews

(914)

7,259 reviews in the last 12 months

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Rated 5 out of 5 stars

Nancy was forthright with how the quote…

Nancy was forthright with how the quote was determined and was a pleasure to deal with.

March 29, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

Hi Ron,

Forthright is a great word for it — pleased Nancy made it a good experience at our Allentown location.

Thanks again,

Jeremy, on behalf of webuyanycar.com

Rated 1 out of 5 stars

not a good experience I took a…

not a good experience I took a very low price just to get rid of the car and the car is still in front of my house 2 and a half weeks later. Way past the 5 day window for pick up. So I took the low price and I still have not gotten rid of car. I tried to call the Allentown office but I can not get through. I finally got through and was told a manager would call me back. He did 1 hour later. He told me he would look into it and call me back, he never called back.I originally requested to be notified when they would be doing the pick up so as my wife would not be alarmed when strangers came onto my rural property unannounced. Last night after 8:15 pm my son told me there was someone on our property out by our cars. He was trying to get into our car. It was very dark out and I did not get any notification that someone would be coming to my house. Not a good situation. Could have all be much easier with the pre agreed phone call.
This was not a good experience at all.
Low ball pricing ,shady negotiation, terrible communication, not abiding by verbal agreements or written Contract, nightime pick up.
Terrible overall

March 7, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

----Update---

Hello,

Just looping back around to thank you for taking the time to speak with our leadership team. They reported positive, productive talks. Hopefully we were able to address your concerns.

If there is anything more we can do please don't hesitate to email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

-------------

Hi there,

Thank you for choosing webuyanycar.com and for taking the time to share your feedback following your recent mobile buyer appointment. We are truly sorry to hear that your experience fell short of our standards, and we want to address your concerns directly.

First and foremost, we sincerely apologize for the vehicle collection situation. Our standard timeframe for pickup is within five days of the sale date, and it is clear we did not meet that commitment in your case. We understand how frustrating and unsettling it must have been to have someone arrive at your home unannounced after dark without any prior notification — particularly given that you had specifically requested to be notified in advance. There is no excuse for this, and we are taking it seriously. You had every right to expect a scheduled, coordinated pickup with proper communication, and we failed to deliver that. We are reviewing this with our operations team immediately to ensure it does not happen again.

Regarding the valuation: our mobile buyer conducts a professional, in-person inspection to verify the condition of the vehicle before a firm offer can be made. During the appraisal, our team identified a number of issues that affected the vehicle's resale value, including engine belt noise, a holed front bumper, rust on the hood and both rear quarter panels, dents on the passenger and driver side doors, and a sagging headlining. These findings, particularly the engine noise, are outside the scope of normal wear and tear and must be factored into our offer to reflect the vehicle's true market condition. We invite all customers to join our mobile buyer during the inspection so they can see exactly what we see and understand how a vehicle's condition affects its valuation.

We also want to address your comments about communication throughout the process. We understand that our communication did not meet your expectations, and we take that feedback seriously. We are reviewing the recorded details of your appointment to ensure our team followed correct procedure at every stage.

We have logged a formal complaint on your behalf. Area Manager Carlos Acevedo is personally investigating this matter and will be reaching out to you directly to discuss your experience and ensure everything is resolved — including the collection of your vehicle — as quickly as possible. If you would like to reach us in the meantime, please do not hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Painless process

We dealt with David Ramos. He was helpful, informative, personable, proficient & professional. The process was Easy and Painless!!
I would definitely recommend family and friends to this business.

March 13, 2026
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. The manager he is very rude and unprofessional. I did a quote online was quoted over $2000, called because my car has been sitting and wont stat started, called and spoke to the manager, he said he could only offer me $100-$200 because it doesnt drive, I said that it could be just the battery needs to be replaced, he said " then replace the battery and drive it in here" Absolutely will not be doing business with him!!

March 7, 2026
Unprompted review
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

---Update---

Hi Amber,

Over the past several weeks, members of our leadership team have made multiple attempts to reach you regarding your concerns. To date, we've been unable to connect. We remain ready and willing to find a resolution — all we need is the opportunity.

Please return our calls or contact us at customerfeedback@webuyanycarusa.com at your convenience.

Kind regards,
Kevin, on behalf of webuyanycar.com

------------------

Hi Amber,

Thank you for choosing webuyanycar.com and for sharing your feedback. We're genuinely sorry about your experience and want to address your concerns directly.

There is no excuse for rudeness, and the conduct you've described falls well short of the standard we hold every member of our team to. We sincerely apologize.

On the valuation: a vehicle that will not start presents a genuine challenge. The reason it won't start matters enormously — a flat battery is a straightforward fix, and in that case the car can be driven in and appraised normally. But if the underlying problem is more serious, the vehicle may be at or near end of life, which changes its classification entirely. A car in that condition would typically require specialist towing to a salvage yard, and the offer would reflect salvage value rather than the retail estimate generated online. We were right to flag that distinction — but the way it was communicated to you was unacceptable, and we are sorry for that.

We record all calls for quality and training purposes and will be reviewing this call before making contact with you. We have logged a formal complaint on your behalf. The Area Manager responsible for our Allentown team will be reaching out to you directly to discuss your experience. If you'd prefer to contact us sooner, please reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Nice place to sell your car

Felt comfortable, and treated fairly

February 7, 2026
We Buy Any Car® USA - Allentown, PA logo

Reply from We Buy Any Car® USA - Allentown, PA

Hi Harry,

Thank you for choosing webuyanycar.com and for the kind words. We're glad you felt comfortable and fairly treated at our Allentown, PA location — that's exactly the experience we aim to deliver for every customer.

If you ever need to sell another vehicle, we'd love to welcome you back!

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Appointment rescheduled 3 times

Our experience with David in Allentown went well. Personable, knowledgeable & professional. Would have given 5 stars if we didn’t keep getting rescheduled and the communication was not the best,

December 24, 2025

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