Craig was quick and efficient either his service, answered all the questions and explained the process so it was quick and easy.
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Curtis was very professional, and he works fast. I didn't try to negotiate with him regarding his offer, which was lower than I hoped. Oh, well! My car was in an accident, and I didn't try to hid... See more
From start to finish was amazing. I called to inquire about services and Curtis answered the call and explained how it works and also made follow up calls to help guide me through the process. I wen... See more
We had a fantastic experience with Curtis at We Buy Any Car in Arlington. He was professional, friendly and made the entire process simple and stress-free. The appointment was quick and efficient, a... See more
Company details
About We Buy Any Car® USA - Arlington, VA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1611 S. Walter Reed Dr., Suite 102, 22204, Arlington, VA, United States
- (571) 451-0588
4.9
Excellent
630 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy and simple car selling process
Made it super easy and quick to sell my car. Left within an hour with check in hand
April 28, 2024
Don’t go to We Buy Any Car!
The given estimate was $5750, but I was offered only $4000. I had no serious damages and the mileage was 90000 miles for 2010 Corolla. Carvana and Car Max gave me $5000 for estimate. I negotiated and got $4500. I should have gone to other car buyers.
April 28, 2024
Reply from We Buy Any Car® USA - Arlington, VA
Hi CS and thank you for responding to our request to review the customer service experience delivered by our team in Arlington, VA. We are as disappointed as you to learn that they did not provide the five-star customer service experience that we are famous for and we're keen to understand how we could have done better.
Like any reputable buyer, including CarMax and Carvana, the online valuation is an estimate based on the information you share with us. We expect a used car to have some minor wear and tear but do have to take into account serious issues like the large dent to the passenger side quarter that cannot be repaired using a low-cost PDR (Paintless Dent Removal). It is important to disclose any issues when selling a used vehicle to avoid any disappointment during the in-branch appraisal.
Despite the issues, which were explained to you before you accepted our offer, we are pleased we were able to make you an offer you were happy to accept and sorry not to have earned your five-star review. I have asked your local Area Manager to personally handle your complaint and find a way to restore your faith in our team. We have tried reaching out to you several times by phone and email but have not been successful at getting a response back from you.
We take our customer service reputation very seriously, which is why we have a 4.9 star rating on every major review platform versus CarMax (1.8 stars on Trustpilot) and Carvana (4.3 stars on Trustpilot). Giving you a five-star customer service outcome is our top priority. We remain committed to addressing your concerns and kindly ask you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com
Kind regards,
Kevin, on behalf of webuyanycar.com
rep was a nice guy.
April 26, 2024
Love how easy is working with them
Love how easy is working with them, and they very friendly and cooperatives, I have deal with more then once.
I really appreciate them.
April 25, 2024
Easy!
My husband and I had a good experience selling our car. The process was very easy. The offer was fair and we were out the door with a check in about an hour.
April 19, 2024
Totally recommended
It was fast, easy and convenient, they gave me a good offer and also they have rides home.
April 17, 2024
Good experience!
Working with Ryan was great and I was grateful for the bit of extra we were able to get for my car that was so run down! A positive experience overall :)
April 11, 2024
Ryan was great and the deal went smooth…
Ryan was great and the deal went smooth and painless!
April 7, 2024
Fast and welcoming service
I went to this location 3 times to sell cars. Always happy with their services. The fast and reasonable prices they offered.
Especially Rayn was knowledgeable and had nice communication with us. Thanks.
April 3, 2024
Your online quote is to get you in the door
The process is easy and as straightforward as advertised. However…
They are still used car salesmen with all the last minute extras.
1) You will not get the price they quoted. Not happening. They will find something during the inspection to reduce it.
2) If you are not satisfied with the drastically reduced offer, you can complain and then deal with the “let me go ask my manager” if they can do better. The manager btw lives in the computer, they don’t actually speak with anyone.
April 2, 2024
Reply from We Buy Any Car® USA - Arlington, VA
Hi Milton,
Thanks for taking the time to leave feedback about your experience. We take customer service seriously and would love to address your concerns. We’re thrilled you found our process easy and straightforward, but we won’t settle unless our customers have had a positive experience from start to finish.
We do regularly pay the valuation provided online, we keep detailed records of every appointment and have data to prove this. However, this is contingent on the vehicle being presented in the same condition as it was reported online. Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the information we receive from our customers. Like any reputable buyer, we must perform a physical appraisal of the vehicle before we can make a firm offer.
Our physical inspection checks the mechanical, structural and safety components of the vehicle. We’re not worried about normal wear and tear but big-ticket items that can negatively impact resale value. The detailed notes of your appointment show there was damage discovered that we were not aware of prior to the appointment. Most notable was the illuminated service engine soon light on the dashboard. Using an industry-standard OBDII reader, we viewed the vehicle’s onboard diagnostic computer which returned an emissions code.
Additionally, we do have a central pricing team that our Branch Managers are encouraged to consult for a second opinion when necessary. We conduct this conversation in our bespoke admin system because it’s quicker and easier than having our pricing team inundated with phone calls. Ryan was speaking with our Vehicle Purchasing Analyst Kevin R. We believe in complete transparency and would be happy to provide you with a copy of the chat transcript.
We appreciate you taking the time to speak with Area Manager, Patrick about your experience. He reports a positive conversation. We remain committed to giving you the positive outcome you deserve. If there is anything else we can do, please don’t hesitate to call Patrick or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Good service
March 24, 2024
He was focused on what he was doing in…
He was focused on what he was doing in and out quickly. Did a good job.
March 27, 2024
Quick & Efficient Service
Girard moved quickly & efficiently. After we completed our transaction he provided me with a Lyft coupon for a free ride home. That’s full service! I would recommend this business to anyone selling a car.
March 16, 2024
Great way to sell my car
Ryan was pleasant, clearly communicated each step, timing, etc. I appreciate how easy he made this!
March 12, 2024
First class service
First class service, efficient and accurate processing, walked out in sixty minutes with a check for what I deemed reasonable for my vehicle.
March 10, 2024
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