The whole experience was very professional and respectful. Dorian did an excellent job of both inspection and explaining the process. The evaluation was fair. I would recommend to anyone wanting to se... See more
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My Associate Darion was the most honest, humble and friendly person I have dealt with in years. His maturity is way beyond his years and as a professional salesperson about 40 years his senior, h... See more
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Excellent service from start to finish. Dorian was extremely knowledgeable and made the sale easy. He took the time to clearly explain the process, ensured all my questions were answered and made t... See more
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Went to sell my car today and it was a seamless process. Dorian is an amazing sales person with great customer service skills. I didn't get the value I wanted but the process was really good and he di... See more
Company details
About We Buy Any Car® USA - Bedford Heights, OH
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
5399 Bedford St, 44146, Bedford, OH, United States
- (440) 797-1098
4.7
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I submitted a review to the BBB…
I submitted a review to the BBB assuming that is/was sufficient. We buy any car (Brandon) did a fine job and I would work with these folks again if needed.
October 29, 2025
The process is very deceptive
The sales rep was good. Just the process was very deceptive. You give a high quote online, then when we bring the car to be looked at, the next quote was 30% less. The process took way too long and the car was picked apart. The car is in much better shape than you said it was.
September 16, 2025
Reply from We Buy Any Car® USA - Bedford Heights, OH
Hi TD,
Thank you for choosing webuyanycar.com and for taking the time to share your feedback. We’re sorry to hear that your experience at our Bedford Heights, OH location did not meet your expectations. We take your concerns very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Bedford Heights will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
We understand your frustration regarding the difference between the online valuation and the final offer. When you completed your online appraisal, you did not report any physical or mechanical issues with your 2015 Toyota Avalon. During our professional in-branch inspection, our team identified several issues that were beyond what we consider fair wear and tear for a vehicle of this age and mileage, including:
• Structural damage
• Rust on the rocker panel assembly – passenger side
• Rust on the rocker panel assembly – driver side
As a licensed auto dealer, we are obligated to declare structural issues with any vehicle we sell. Unfortunately, the excessive rust on the undercarriage of your vehicle significantly impacted its resale value. We understand this may have come as a surprise, and we’d be happy to share photographs documenting the extent of the rust to support the honesty and integrity of our team.
We always invite customers to join us during the appraisal process so they can see what we see. Our team verified that you were 100% happy with the price before completing the transaction, and we’re sorry to hear that you’ve had a change of heart. We remain committed to making this right and delivering the five-star customer service experience you deserve.
If you have any further concerns, please don’t hesitate to reach out to our customer experience team at customerfeedback@webuyanycarusa.com.
Kind regards,
Jeremy, on behalf of We Buy Any Car
Zach was very polite and knowledgeable
Zach was very polite and knowledgeable. He explained the complete process and how everything was done. He listened to me about questions and answered them. I would definitely refer this company to my friends
September 20, 2025
I finally decided to move on from my 14…
I finally decided to move on from my 14 year old Prius. Searching Carvana was certainly easy and helped me narrow down my options. When I made my initial choice, I hit a glitch (caused by me). I called their customer support and they were extremely helpful. I selected a different vehicle and am very happy with my new car. The process was easy and rewarding.
September 11, 2025
A great option for selling your car.
That the whole process took less than one hour was incredible. Why spend days or weeks trying to sell a vehicle on your own when this is so easy. Joe, the Bedford Hts. location manager was super nice and very knowledgeable with the assessment and all the paperwork. The best part was leaving with a check in my hand for the sale.
September 7, 2025
Great communication by the agent
August 17, 2025
Knowledgeable and friendly service
Max was knowledgeable, thorough and friendly. Worked with us well to provide us with the best outcome.
August 6, 2025
Customer Service
The agent was amazing and honest, customer service is important and he exceeded that 110%
July 26, 2025
Dorian was knowledgeable
Dorian was knowledgeable, attentive and helpful. While it was not the total amount we wanted , the process was all accomplished in a very well way.
I guess we all came away with the feeling that, while not the best for us, it was a pretty good deal.
We think you have a very good employee in Dorian.
July 27, 2025
They were on time and the appointment…
They were on time and the appointment went very smooth and timely.
July 22, 2025
Joe was great to deal with
Joe was great to deal with. Very professional. Made the process easy. Joes the man. Thx
June 29, 2025
It went okay
It went okay. The initial ’online’ offer was 6 times what was ultimately offered. Seems a little scammy… at least we were able to get them to about 40% of their original offer. Luckily for them it was the vehicle of a passed family member and was no longer needed. So they got a 12 year old car with only 59k miles, from which I’m quite certain they will profit nicely from… So as long as they feel good about sticking it to a senior citizen selling her husbands car, I guess all is well. They were super friendly I would add.
June 26, 2025
Professional treatment. Online tool has flaws.
The online offer and the in person offer reflected a difference. This seems related to the online tool’s limitation to describe the condition in detail. Nonetheless - the process was easy and individuals were professional in their demeanor.
June 19, 2025
Reply from We Buy Any Car® USA - Bedford Heights, OH
Hi Bob,
Thank you so much for choosing webuyanycar.com to sell your 2011 Dodge Journey. We deeply appreciate your business, especially knowing you have sp many options when it comes to selling a used vehicle.
I’m sorry to hear your visit to our Bedford Heights location didn’t live up to the high standards we set for our customer service. Your feedback matters to us, and I’ve gone ahead and logged a formal complaint so we can make things right. Thank you for taking the time to work with our management team in helping us learn more about your time with us.
We’re proud of the trust our customers place in us, and your satisfaction is our top priority. Thanks again for giving us the opportunity to turn this around and provide you with a positive outcome.
Warm regards,
Jeremy, on behalf of webuyanycar.com
5 Star Service
Extremely fair, fast painless process. Joe was completely transparent in everything. No bait and switch. 5 star service.
June 11, 2025
Everyone who i spoke with and helped me…
Everyone who i spoke with and helped me make my decision was understanding.
June 6, 2025
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