Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and e... See more
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Great experience! Not much time involved making the transaction. Very good sales person! Very pleased.
Josh Read’s customer service skills are excellent and he is an invaluable asset to your company in view of this. He’s honest, thorough, ethical and his sense of humor makes you feel comfortable and at... See more
My experience was awesome from the phone call to the appt to the sale of the car. Joshua was very pleasant,knowledgeable,patient ,so fun to deal with the heat outside was killing us both lol But if yo... See more
Company details
About We Buy Any Car® USA - Brook Park, OH
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
5300 W 130th Street, 44142, Brook Park, OH, United States
- (216) 202-6037
4.8
Excellent
420 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Josh was the best! Amazing customer service, friendly and helpful. He explained everything throughout the process and made the whole experience easy.
May 19, 2025
Josh Read is a genuine good person
Josh Read is a genuine good person. He is a pleasure to work with and exceptionally customer focused.
This has nothing to do with Josh, but I was disappointed with the offer given on the vehicle I was selling.
I chose to follow through with sale of my vehicle because I trusted Josh and what he had to say.
April 19, 2025
Joshua made the process of selling my…
Joshua made the process of selling my car quick and painless. It was my first time selling a vehicle and would definitely recommend them, he was patient and answered all my questions and got me the ballpark price I wanted. Thank you!
April 15, 2025
Very positive experience
Very positive experience. Joe and Dorian were extremely professional and explained the entire process. They made the process flow easily and with mutual respect for buyer and seller.
April 12, 2025
the representative was very nice and…
the representative was very nice and polite short of experience i notice
March 28, 2025
Great to do Business with
Joshua was great. Took time to explain everything and after we agreed on a price, we signed the papers received a check and was out of there in 45 minutes. We Buy Any Car beat any other company in what I was to receive.
March 25, 2025
From the moment I contacted We Buy Any…
From the moment I contacted We Buy Any Car until we signed the final paperwork Joshua R. Branch Manager in Brook Park, Ohio was outstanding! He explained the complete process, no pressure. His attitude was great and very friendly. We wanted to think it over and he showed no disappointment. Told us to get back to him when we were ready. We were very comfortable with the way everything went. We did decide to complete the sale with We Buy Any Car. Thank you Joshua R. for helping us. It was a pleasure to work with you. I highly recommend the Brook Park, OH location and ask to work with Joshua R.
March 1, 2025
Unprompted review
More positive experience.
At first we settled for less money than we thought we should have gotten. We were looking for more money. Then we got a follow up call from Zach, offering us a couple hundred dollars more, improving out total experience with Webuyany car.com. Josh was pleasant, looked at every aspect of my car, and knows his job
March 13, 2025
Reply from We Buy Any Car® USA - Brook Park, OH
Update 4/1/2025 - Hi Mary and thank you so much for taking time to speak with Area Manager Zach about your experience with Josh at our Brook Park location. We're sorry that your initial experience was not up to the five-star experience we strive for and hope our team was able to give you a more positive outcome. We're here if you need any additional follow-up and you can reach us by email at customerfeedback@webuyanycarusa.com.
---------------------------
Hi Mary Jo,
Thank you for taking the time to leave a review about your experience. We’re glad to hear Josh was pleasant and delivered great customer service to you. We’re sorry to learn we couldn’t quite meet your expectations regarding price.
We want all our customers to have a positive experience and understand price plays a big part in a person’s decision to sell. We operate transparently and monitor local market conditions regularly. We work off volume and our aim is to make a deal that is fair to our customers.
I have asked the Area Manager to review your appointment and reach out to you directly. We take your feedback seriously and value your business. We want to ensure you have a positive outcome and will think of We Buy Any Car the next time you have a vehicle for sale.
Our Area Manager will be calling you directly so we can listen to your feedback in greater detail and address your concerns. We know you have many options when selling a vehicle and we truly appreciate your business. We look forward to speaking with you soon, please be on the lookout for our calls.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Joshua is an affable representative for…
Joshua is an affable representative for your company! I actually enjoyed the experience. He was able to remove screws that seemed "rusted" to the vehicle!
March 1, 2025
5 Star Service!
Joshua was very helpful and made the whole experience go smoothly. Super easy and transparent.
February 28, 2025
Working with Josh was a fantastic…
Working with Josh was a fantastic experience. He was a great communicator on how the process would work, and walked me through every step of the way. I'd highly recommend working with Josh and Webuyanycar to anyone looking.
February 25, 2025
Joshua was very friendly and helpful
Joshua was very friendly and helpful, made it a great experience
January 15, 2025
Josh did a very good job of explaining…
Josh did a very good job of explaining things.
I wished I got more money but it is what it is.
Tutti bene
January 7, 2025
Josh was very friendly and personal …
Josh was very friendly and personal Explained every thing !! He made the experience easy and quick. Highly recommend him. Couldn't have been any nicer !
December 27, 2024
manager was good/ pleasant
manager was good/ pleasant. the offer was 40% of honest info e-mail offer. also $100
buy fee was not mentioned up front.
both together seem BAIT + SWITCH
December 21, 2024
Reply from We Buy Any Car® USA - Brook Park, OH
Update 1/24/2025 - thanks so much for taking time to speak with Area Manager Jeff about your customer service experience with our team in Brook Park. We hope Jeff was able to fully address your concerns and restore your faith in the honesty and integrity of our team. If there is anything more we can do to assist, please reach out to customerfeedback@webuyanycarusa.com and our team at corporate will be delighted to assist you.
-----------------------------
Hi RD,
Thank you for taking the time to leave feedback about your experience. We’re sorry to learn we could not meet your expectations regarding price. First, bait and switch is an illegal and immoral business practice and it does not occur at webuyanycar.com. No one likes surprises, and our leadership team would love to connect with you directly to address your concerns.
Condition plays an important role in a vehicle’s resale value. Our online valuation tool has the option to include any reconditioning items during the online valuation process. I see from our notes that on 12/13/24 you submitted an online valuation and disclosed a hole in the front bumper. Now just like any other reputable buyer, we need to perform a physical appraisal of the vehicle to confirm condition prior to making a firm offer. If additional damage is discovered, we do reserve the right to modify our valuation.
We’re not looking for small dings and dents, but big-ticket items that impact the mechanical, structural, and safety features. Unlike dealerships who take your car around back and leave you in the showroom when they appraise vehicles, we invite our customers to join us so they can watch what we do and see anything we see. It’s all part of our commitment to transparency.
Unfortunately, our Branch Manager identified a variety of issues with the Chevy Impala we were previously unaware of. There was multiple dashboard lights illuminated, including the check engine light. Our Branch Manager also assessed for engine noise and the onboard diagnostic computer returned a variety of troubling codes. I have pasted those below for full transparency.
P0442 - Evaporative Emission Control System Leak Detected (small leak)
P0455 - Evaporative Emission Control System Leak Detected (gross leak)
P0496 - EVAP Flow During A Non-Purge Condition
Unfortunately, we had to take these issues into account when pricing the vehicle. Regardless, we want all our customers to have a positive experience and outcome. I have asked the Area Manager to reach out to you directly so we can tackle your concerns and restore your trust in webuyanycar.com.
Thank you again for leaving a review, we look forward to speaking with you directly and working together to resolve your complaint. We’ll be calling soon, please be on the lookout for our calls.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Good company/fair prices.
The sales representative did an excellent job explaining the process and answering our numerous questions. I think we got a fair price - even though we felt our car was worth a little more.
December 15, 2024
Upfront and honest Offer came in more…
Upfront and honest Offer came in more than expected
December 6, 2024
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